Remote Commercial Collections LARGE BALANCE
Tampa, FL · On-site +1
$36K - $100K/yr
Knowledge of skip tracing and asset searches preferred * Successfully manages a queue of 200 ... This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment ...
Remote Commercial Collections LARGE BALANCE
Tampa, FL · On-site +1
$36K - $100K/yr
Knowledge of skip tracing and asset searches preferred * Successfully manages a queue of 200 ... This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment ...
Remote Skip Tracing information
What is a Remote Skip Tracing job?
A Remote Skip Tracing job involves locating individuals who are difficult to find, often for debt collection, legal matters, or real estate purposes. This role requires researching online databases, public records, social media, and other digital resources to track down updated contact information. Remote skip tracers typically work from home, utilizing investigative skills and specialized tools to locate missing persons or assets. Strong analytical skills, attention to detail, and experience with research tools can be valuable in this role.
What does a typical day look like for someone working in remote skip tracing?
A typical day for a remote skip tracing professional involves researching databases, public records, and online resources to locate individuals or assets for clients in industries like collections, real estate, or legal services. Tasks include verifying information accuracy, contacting leads or references when appropriate, compiling reports, and updating case files. You’ll spend most of your time independently analyzing data, but you may also collaborate with team members or clients via email, phone, or online meetings. Staying organized and prioritizing cases efficiently are key components of the daily workflow.
What are the key skills and qualifications needed to thrive in the Remote Skip Tracing position, and why are they important?
To thrive as a Remote Skip Tracing specialist, you need excellent research and investigative skills, attention to detail, and a solid understanding of data privacy laws, often supported by relevant experience in collections, real estate, or legal fields. Familiarity with skip tracing software, online databases, and public records search tools is typically required. Strong communication, critical thinking, and persistence are valuable soft skills in this position. These competencies enable accurate identification and location of individuals while respecting legal guidelines and handling sensitive information effectively.

$19 - $24/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Job description
Compensation: $19.00 - $24.00 hourly based on experience and credentials
Schedule:
Remote Opportunity
The Member Solutions Advocate communicates with members with past due accounts by telephone, electronic, or written communication in a call center environment. Determines reasons for loan delinquency. Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status, minimize Credit Union losses, and increase net recoveries.
Responsibilities- Communicates with members regarding their entire relationship and past due accounts by telephone, electronic, or written communication. Performs financial analysis, determines reasons for loan delinquency, and determines member's ability to bring the loan to current status.
- Mentors peers (as needed) to promote transference of knowledge.
- Communicates directly with members to discuss complaints and escalated issues. Identifies, researches, and resolves complex account problems for members.
- Collects on a portfolio of loans in all stages of delinquency and/or high risk to reduce the financial exposure of the Credit Union.
- Works assigned collection queue as well as other specialty queues as assigned by supervisor or management daily.
- Following Credit Union policy, offers suggestions or recommendations to restore loan to a current status. Recommendations may include payment extensions, due date changes, referral to or outside consumer credit counseling, repossession (both voluntary and involuntary), or redemption.
- Notes all activity as a result of each call on assigned accounts in Member Solutions software. Ensures all account information is correct. Makes corrections or refers account to appropriate department for further research. Completes assigned number of collection calls per day.
- Uses various credit reporting and skip tracing services and/or software to obtain information to help in the recovery of the unit and/or funds.
- Performs rights of offset on depository accounts and applies funds to delinquent and/or charged-off loans. Posts payments to members' accounts and General Ledger.
- Assists in the training of new Member Solutions employees. Assists in training other Credit Union employees on Member Solutions policies and procedures.
- High school diploma or equivalent
- 5 or more years progressively responsible consumer collection experience with a financial institution.
- Basic accounting skills to post payments to General Ledger and members' accounts
- Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
- Accurate, detail-oriented, and organized with task management
Benefits
- Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
- Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
- Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
- Community Involvement: Paid Volunteer Hours
- Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at https://careers.suncoastcreditunion.com/
Employment Type: FULL_TIME