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Cash Collections Analyst Jobs in Florida (NOW HIRING)

Collections Analyst

Tampa, FL · On-site

$54K - $66K/yr

This position sits in our corporate Order-to-Cash organization in Tampa, a function we are actively ... About the Role The Collections Analyst converts billed receivables into collected cash across an ...

AR Analyst

Orlando, FL · Remote

$60K - $62K/yr

... collections, and/or cash applications. * Proficiency in Microsoft Excel, including pivot tables ... and analytics; reconciliation experience preferred. * Strong attention to detail and a proven ...

RCM Orthodontic Manager

Sarasota, FL · On-site

$19.75 - $24.50/hr

Partner with analytics and leadership to develop reporting that drives actionable insights ... Strong understanding of orthodontics, orthodontic billing, and cash collections. Proven ability to ...

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Cash Collections Analyst information

What are common challenges faced by cash collections analysts and how can they be addressed?

Cash Collections Analysts often encounter challenges such as managing overdue accounts, handling difficult customer conversations, and balancing a high volume of accounts. To address these, strong organizational skills, effective communication, and the ability to remain calm under pressure are crucial. Collaborating closely with sales and customer service teams also helps resolve disputes and maintain positive client relationships, ultimately improving collection rates and reducing outstanding balances.

What does a cash collections analyst do?

A Cash Collections Analyst is responsible for managing and overseeing a company's incoming payments and ensuring that outstanding invoices are collected in a timely manner. They analyze accounts receivable data, communicate with clients about overdue payments, and work closely with the finance team to resolve any discrepancies. Their goal is to optimize cash flow and minimize the risk of bad debt by implementing effective collection strategies and maintaining strong customer relationships.

What is the difference between Cash Collections Analyst vs Accounts Receivable Specialist?

AspectCash Collections AnalystAccounts Receivable Specialist
Primary FocusCollecting outstanding payments and managing overdue accountsManaging invoicing, billing, and recording payments
Skills & CertificationsFinancial analysis, communication skills, familiarity with collection softwareAccounting knowledge, attention to detail, proficiency in accounting software
Work EnvironmentFinance or accounting departments, often in corporate settingsFinance or accounting departments, often in corporate settings
Common UsageUsed by companies focusing on debt recovery and cash flow managementUsed by companies managing overall accounts receivable processes

The main difference is that a Cash Collections Analyst primarily focuses on recovering overdue payments and managing collections, while an Accounts Receivable Specialist handles invoicing, recording payments, and maintaining customer accounts. Both roles require financial knowledge and work within similar environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a cash collections analyst?

To thrive as a Cash Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with ERP systems like SAP or Oracle, proficiency in Excel, and experience using collections management software are typically required. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and resolve payment issues efficiently. These skills and qualities are crucial for optimizing cash flow, minimizing bad debt, and maintaining positive client relationships.

What cities in Florida are hiring for Cash Collections Analyst jobs?

Cities in Florida with the most Cash Collections Analyst job openings:

Collections Analyst

001 Brown & Brown, Inc

Saint Petersburg, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Arrowhead Specialty is seeking Collections Analyst to join our growing team in St. Petersburg, Florida! The Collections Analyst is responsible for supporting the Team Leader/Senior in execution of all transactions related to Premium Accounting within GMI. The lead role will be responsible for managing and reconciling insurance premium transactions to ensure accurate financial reporting and smooth cash flow. The role manages the end-to-end accounts receivable and collections process, ensuring timely premium payments, accurate cash application, and exceptional service to internal and external stakeholders. This role serves as the link between policy administration, billing, and other finance teams. The role will be required to research inquiries and meet processing deadlines with accuracy and timeliness. How You Will Contribute: Reconcile, maintain, and analyze Accounts Receivables (A/R), including suspense accounts and aging reports. Manage outstanding account balance communication and follow up via phone, email, and letters. Partner with outside collection agencies on unresolved balances. Communicate with insureds, agents, and internal departments to resolve premium or billing issues. Manage and update clear, accurate customer records. Ensure accurate cash application of incoming payments to customer accounts and investigate discrepancies. Resolve cash application activities such as payment exceptions, unapplied cash issues, and returned payments. Issue and reconcile premium payments, broker commissions, state taxes, and credit refunds. Handle reissues, voids, stop payments, and escheatments. Utilize Excel and financial systems to analyze data and support reconciliation and reporting activities. Support month‐end close activities, including journal entries and account reconciliations and maintenance. Support departmental projects including system updates, process improvements, and migrations. Assist with internal and external audit requests. Escalate issues, trends, or control concerns to leadership when identified. Ensure company policies, audit requirements, and regulatory guidelines are followed. Collaborate with Underwriting and Operations to ensure efficient workflows and maintain process documentation. Serve as backup support to team members. Other duties as assigned. Skills & Experience to Be Successful: High school diploma or general education degree (GED). One to three years of related experience and/or training. Strong analytical skills with accuracy and attention to detail. Strong written and verbal communication skills. Ability to multitask and prioritize a diverse portfolio of tasks while consistently meeting deadlines. Excellent interpersonal skills and the ability to work independently and as part of a team in a dynamic environment. Ability to investigate and resolve financial discrepancies. Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word. Experience with agency management systems. (preferred) Insurance background. (preferred) Benefits: Teammate Benefits & Total Well‐Being Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP, 401k, Student Loan Assistance, Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Paid Time Off, Holidays, Preferred Partner Discounts and more. As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself." #J-18808-Ljbffr