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Collection Agency Jobs (NOW HIRING)

Collection Agent

Concord, NC · On-site

$17 - $21/hr

Paragon is a third-party collection agency focusing on Medical Revenue. We have been a trusted leader in the medical revenue cycle industry for over 35 years. We are growing and seeking motivated ...

Collection Specialist

Fargo, ND

$18.25 - $24.50/hr

About United Accounts Inc.-Fargo United Accounts Inc.-Fargo is a leading debt collection agency in Fargo, ND, specializing in helping consumers resolve their financial issues. With a team of ...

Collection Specialist

$19 - $25.50/hr

Credit Solutions, LLC, a national collection agency based in Lexington, Kentucky is currently seeking motivated remote Collection Specialists to join our growing organization. We are looking for self ...

Responsibilities • Help define the most valuable AI voice-agent use cases for debt collection and recoveries. • Identify priority customer segments: collection agencies, banks, lenders, fintechs ...

Responsibilities • Help define the most valuable AI voice-agent use cases for debt collection and recoveries. • Identify priority customer segments: collection agencies, banks, lenders, fintechs ...

New

Collection Specialist

$19 - $25.50/hr

Credit Solutions, LLC, a national collection agency based in Lexington, Kentucky is currently seeking motivated remote Collection Specialists to join our growing organization. We are looking for self ...

Medical Biller

Tuscaloosa, AL

$15.25 - $19.50/hr

... the collection's agency. · Add bankruptcy information to the patient's account and update it as we get more information. · Assist with various paperwork and/or miscellaneous tasks. · Audits ...

Medical Biller

Tuscaloosa, AL

$15.25 - $19.50/hr

... the collection's agency. · Add bankruptcy information to the patient's account and update it as we get more information. · Assist with various paperwork and/or miscellaneous tasks. · Audits ...

Consult and collaborate with collection agency partners to drive agency and agent performance through detailed KPI monitoring, trend analysis, and performance coaching * Understand and comply with ...

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Collection Agency information

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How much do collection agency jobs pay per hour?

As of May 31, 2026, the average hourly pay for collection agency in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

More about Collection Agency jobs
What cities are hiring for Collection Agency jobs? Cities with the most Collection Agency job openings:
What states have the most Collection Agency jobs? States with the most job openings for Collection Agency jobs include:
Infographic showing various Collection Agency job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 74% Full Time, 11% Part Time, and 13% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Debt Collection Attorney

Debt Collection Attorney

RevOne Companies

Greenwood, IN • On-site

Full-time

Posted 26 days ago


Job description

About Us: MED-1 Solutions, LLC is a leading medical debt collection agency dedicated to providing effective and ethical debt recovery solutions. We are seeking a skilled and motivated Debt Collection Attorney to join our team. If you are passionate about the legal aspects of debt collection and are committed to achieving successful outcomes for our clients, we want to hear from you.
Description: We are seeking a dedicated Debt Collection Attorney licensed in Indiana (licenses in additional states is a plus) to join our team. The ideal candidate will be responsible for filing lawsuits in various courts throughout Indiana, attending hearings and contested trials, and obtaining judgments. They will rigorously pursue legal avenues to secure judgments and effectively follow up to collect on these judgments. This role requires an understanding of debt collection laws, excellent courtroom presence, and a strong commitment to achieving successful outcomes for our clients.
Responsibilities:
  • Review Accounts for Suit: Analyze delinquent accounts to determine suitability for legal action.
  • File Suits in Court: Prepare and file legal documents and lawsuits against debtors in various courts.
  • Attend Hearings and Trials: Represent the agency in court hearings throughout Indiana and trials in various counties, presenting evidence and arguments to secure judgments.
  • Obtain Judgments and Garnishments: Pursue legal avenues to obtain judgments and enforce collection through garnishments and other approved means.
  • Case Management: Maintain detailed and organized case files, track case progress, and ensure timely and efficient resolution of cases.
  • Collaboration: Work closely with the collection and legal department managers to report all activity and results.

Requirements
Qualifications:
  • Juris Doctor (JD) degree from an accredited law school.
  • Active license to practice law in Indiana, Kentucky, or Illinois.
  • Preference is given to applicants licensed to practice law in multiple jurisdictions.
  • Proven experience in collection or civil law litigation.
  • Strong knowledge of debt collection laws, regulations, and legal procedures.
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to manage a high volume of cases and work effectively under pressure.
  • Strong organizational skills and attention to detail.