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Collection Agency Jobs in Michigan (NOW HIRING)

Midwest Vision Partners

Billing Specialist

Jackson, MI · On-site

$17.50 - $23.75/hr

Maintaining collection agency accounts * Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances * Exhibiting knowledge of medical insurance and proper use ...

Detroit Athletic Club

Accounts Receivable Clerk

Detroit, MI · On-site

$18.75 - $23.75/hr

The Accounts Receivable Clerk also assists with debt reconciliations, write-offs, and responding to collection agency inquiries. This position reports directly to the Assistant Controller. Duties ...

Detroit Athletic Club

Accounts Receivable Clerk

Detroit, MI

$18.75 - $23.75/hr

The Accounts Receivable Clerk also assists with debt reconciliations, write-offs, and responding to collection agency inquiries. This position reports directly to the Assistant Controller. Duties ...

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All JobsCollection Agency JobsCollection Agency Jobs in Michigan

Collection Agency information

See Michigan salary details

$8

$17

$26

How much do collection agency jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for collection agency in Michigan is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

How do I become a collection agent?

To become a collection agent, you typically need a high school diploma or equivalent and strong communication skills. Some employers prefer candidates with experience in customer service or finance, and obtaining a certification such as the Certified Collection Specialist (CCS) can improve job prospects. The role often requires familiarity with debt collection laws and the use of collection software.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).

What jobs pay $10,000 a month without a degree?

A collection agency role typically does not pay $10,000 a month without experience or advanced skills. High-paying jobs without a degree often include sales, real estate, or certain tech roles like software development, which may require self-education or certifications. Achieving such income usually involves commission-based work, entrepreneurship, or specialized skills that command higher pay.

How to make 2000 a week working from home?

A collection agency representative can potentially earn $2,000 weekly by handling high-volume accounts, working efficiently, and possibly earning commissions or bonuses based on recovery rates. Success depends on experience, skill in negotiation, and the company's pay structure, often requiring strong communication and organizational skills. Typically, this role involves remote work with a focus on debt collection and compliance.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
What are popular job titles related to Collection Agency jobs in Michigan? For Collection Agency jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collection Agency jobs in Michigan look for? The top searched job categories for Collection Agency jobs in Michigan are:
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Michigan as of June 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,321 per year, or $17.5 per hour.
Customer Service Support Representative Part Time

Customer Service Support Representative Part Time

Munson Healthcare

Traverse City, MI • On-site

$16.25 - $22.25/hr

Other

Posted 14 days ago

Key responsibilities

  • Handles questions from patients or interested persons concerning insurance, credit, or other problems relating to the hospital.

  • Interviews patients and relatives in person or by phone to arrange payment or provide assistance and resolves problems regarding insurance and financial assistance.

  • Processes payments, manages delinquent payment plans, makes and receives collection calls, and coordinates with collection agencies as required.

Munson Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

444th of 877 rated healthcare providers

Job description

Job Description

_ A Day In The Life_

  • Handles questions from patients or interested persons concerning insurance, credit, or other problems relating to the hospital.
  • Responsible for data accuracy and input on Star.
  • Interviews in person or by phone, patients and relatives requesting payment arrangements or assistance.
  • Resolves problems regarding insurance, lack of information, and provides financial assistance as required. Takes payments and makes payment arrangements on any unpaid balances. Verifies insurance benefits on problem accounts. Makes collection telephone calls. Handles incoming collection calls.
  • Works daily and weekly reports. Works delinquent payment plans. Dictates and sends collection letters as required. Handles problem patient correspondence.
  • Interviews prospective charity recipients and determines eligibility records bad debt payments and provides information for collection agencies, in order to facilitate collection.
  • Assists with Munson Healthcare Affiliate accounts: posts notes, bills insurance, receives payment, coordinates refunds, and makes collection calls. Refers uncollectables to the collection agency. Files claim with Probate Court against deceased patient’s estate.
  • Performs any other clerical duties relating to this job as directed by the Office Coordinator(s), Manager(s), or Director. Maintains the confidentiality of all information exposed to while an employee of Munson Medical Center.

Qualifications:
Qualifications

_ What's Required_

  • Associate's degree, preference given to a degree in finance, business, and/or healthcare.
  • OR two years of experience in a healthcare, financial or customer service setting.

Additional Information

This position is onsite in our Emergency Department.

Part-time, 20 hours/week. Every other weekend, every other holiday.

_ Are you Munson Material? Apply today!_

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

What Munson Healthcare employees say

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Hours and flexibility

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About Munson Healthcare

Sourced by ZipRecruiter

Munson Healthcare is Northern Michigan's largest regional healthcare provider. We serve 30 Michigan counties with 8 community-based hospitals each with a system of outlying primary care and specialty clinics. We are committed to improving lives in those communities and invite you to become part of that mission by choosing Munson for your career in healthcare.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Traverse City, MI, US

Year founded

1925

Social media

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