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Collection Agency Jobs in Michigan (NOW HIRING)

Great Lakes Bay

Billing Specialist II

Saginaw, MI · On-site

$18 - $24.25/hr

Advise patients of balances that are past due, attempt to obtain payment/set up budget plans and coordinate Collection Agency balances as applicable. * Handle any incoming mail as instructed by ...

CFS

Accounts Receivable Manager

Grand Rapids, MI

$70K - $80K/yr

Collaborate with third-party vendors and external collection agencies when necessary. * Support branch and operational teams with billing, collections, and account reconciliation questions.

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How much do collection agency jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for collection agency in Michigan is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

How do I become a collection agent?

To become a collection agent, you typically need a high school diploma or equivalent and strong communication skills. Some employers prefer candidates with experience in customer service or finance, and obtaining a certification such as the Certified Collection Specialist (CCS) can improve job prospects. The role often requires familiarity with debt collection laws and the use of collection software.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).

What jobs pay $10,000 a month without a degree?

A collection agency role typically does not pay $10,000 a month without experience or advanced skills. High-paying jobs without a degree often include sales, real estate, or certain tech roles like software development, which may require self-education or certifications. Achieving such income usually involves commission-based work, entrepreneurship, or specialized skills that command higher pay.

How to make 2000 a week working from home?

A collection agency representative can potentially earn $2,000 weekly by handling high-volume accounts, working efficiently, and possibly earning commissions or bonuses based on recovery rates. Success depends on experience, skill in negotiation, and the company's pay structure, often requiring strong communication and organizational skills. Typically, this role involves remote work with a focus on debt collection and compliance.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
What are popular job titles related to Collection Agency jobs in Michigan? For Collection Agency jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collection Agency jobs in Michigan look for? The top searched job categories for Collection Agency jobs in Michigan are:
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Michigan as of June 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,321 per year, or $17.5 per hour.
Billing Control Representative FT Days

Billing Control Representative FT Days

Tenet Healthcare Corporation

Detroit, MI

$16.75 - $21.75/hr

Other

Posted 6 days ago

Tenet Healthcare rating

6.1

Company rating: 6.1 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

713th of 877 rated healthcare providers

Job description

DMC Sinai-Grace Hospital is DMC’s largest hospital, offering a comprehensive heart center, cancer care, gerontology, emergency medicine, obstetrics/gynecology and cosmetic services. Sinai-Grace’s joint replacement program features a revolutionary minimally invasive knee and hip replacement surgery that attracts patients from all over the country. Sinai-Grace operates more than 21 outpatient care sites and ambulatory surgery centers throughout Wayne and Oakland Counties and is one of 10 hospitals in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation.

Summary Description

Under the direction of the Manager, Patient Accounting, balances computer reports; reviews all in-patient accounts for compliance to third party payors; reviews and corrects computer-generated error reports; contacts appropriate representative to reconcile insurance coverage (i.e., unverified child on insurance coverage); monitors collection activities of patient account collectors as well as collection agencies; analyzes revenue recovery trends; performs other patient accounting duties assigned.

1.    Maintains and updates Information System master files related to Patient Accounting (charge master and billing).
2.    Prepares system generated reports, (i.e., daily edit, DRG, etc.), makes corrections and researches irregularities as necessary.  Compiles data for presentation.
3.    Performs special projects and researches accounts for compliance to third party payors.
4.    Monitors payments, reconciles DRG payment discrepancies, processes corrected billing to maximize reimbursement.
5.    Prepares and analyses weekly and month end financial reports to monitor activity in specified areas.
6.    Maintains statistics on turnover and percentage of recovery by outside agencies and Patient Account Collectors within the department.
7.    Performs follow-up activity on pending cases to include medical cases, reconciliation of insurance coverage and other unbilled accounts until completion and billable status is achieved.
8.    May maintain information system master files related to Patient Accounting System (e.g., charge master, professional master, insurance master).
9.    Monitors bankruptcy cases and notifies appropriate agencies accordingly.
10.    Reviews microfiche for legibility and verifies that all reports are accounted for.
11.    Promotes the values of the DMC by demonstrating behaviors supportive of a commitment to quality, community welfare, respect and involvement, teamwork, open and effective communication, innovation and education, and efficient and effective resource use.

Minimum Qualifications

1.    High school graduate or equivalent.
2.    One to three years of hospital billing or related experience.

Skills Required

1.    Must possess firm understanding of accounts receivable, collection and third party payor processes.
2.    Knowledge of basic accounting principles.
3.    Operational computer skills.
4.    Communication skills to interact with payors.
5.    Analytical skills and high visual acuity to work on reports.

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