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Collection Agency Jobs in Houston, TX (NOW HIRING)

MM International

Patient Account Specialist

Houston, TX · On-site

$17.75 - $22.50/hr

... collection agency environment required. Summary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully ...

Connect Staffing

Collections Coordinator

Tomball, TX · On-site

$18 - $25/hr

Third-Party Collections Agency Experience REQUIRED * Experience managing high-volume collection accounts * Strong negotiation and conflict-resolution skills * Ability to meet collection goals and ...

D&A Services

Collections Specialist - Experienced

Houston, TX · On-site +1

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in 2010 and we pride ourselves in delivering great ...

ScionHealth

Collection Supervisor FT

Houston, TX · On-site

Monitors activities with collection agencies, insurance companies, admitting, medical records, patient, and physicians. * Supervises charge posting, billing, and collections ensuring compliance with ...

ScionHealth

Collection Supervisor FT

Houston, TX · On-site

Monitors activities with collection agencies, insurance companies, admitting, medical records, patient, and physicians. * Supervises charge posting, billing, and collections ensuring compliance with ...

D & A Services, LLC

Bilingual Collectors

Houston, TX · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Houston, TX $17 - $23 Hourly 100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established ...

D & A Services, LLC

Bilingual Collectors

Houston, TX · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Houston, TX $17 $23 Hourly 100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established in ...

D & A Services, LLC

Bilingual Collectors

Houston, TX · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Houston, TX$17 ‒ $23 Hourly100 % On-Site Role D & A Services is an experienced debt collection agency that services the largest debt purchasers as well as direct bank issuers. We were established ...

Universal Fidelity LP

Call Center Representatives Wanted

Katy, TX · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've ...

TNT Crane & Rigging

Collections Lead

Houston, TX · On-site

$17.75 - $23.75/hr

... Collection Agency Escalate unresolved or high-risk accounts to the AR Manager in accordance with the established escalation process Assist in training branch collectors on collection procedures ...

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All JobsCollection Agency JobsCollection Agency Jobs in Houston, TX

Collection Agency information

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How much do collection agency jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for collection agency in Houston, TX is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.02 per hour, depending on experience, location, and employer.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What cities near Houston, TX are hiring for Collection Agency jobs?

Cities near Houston, TX with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 10% Part Time, and 14% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,796 per year, or $19.1 per hour.

Student Accounts Collections Coordinator

Houston Christian University

Houston, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Houston Christian University rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

15th of 618 rated colleges and universities

Job description

Student Accounts Collections Coordinator
Reports to: Assistant Director of Student Accounts
Status: Exempt
Position Summary:
The Student Accounts Collections Coordinator is responsible for performing a variety of tasks related to the collection of delinquent student account balances for current and prior students. Duties may include providing exceptional customer service, executing internal collections communications, accepting payments, working with an external collection agency, and answering questions related to student accounts.
Responsibilities:
  • Effectively communicate university policies and procedures related to student accounts
  • Review past due accounts to determine appropriate action, and assume responsibility for effective follow up on past due accounts
  • Provide information regarding payment responsibilities and options for payment on accounts
  • Gather information and prepare documentation to refer accounts to external collection agency
  • Ensure holds are placed on the appropriate student accounts
  • Analyze and investigate accounts to determine accuracy; contact appropriate department or agency to verify validity of transactions
  • Receive payments on student accounts and process daily reports
  • Process and maintain accurate and timely student accounts records
  • Collaborate with other departments and divisions across campus
  • Work with and train student workers
  • Other duties as assigned

Qualifications:
  • Bachelor's degree or 3-5 years of closely related experience
  • Previous collections experience preferred
  • Bilingual (Spanish speaking) preferred
  • Excellent interpersonal and communication skills, both written and verbal
  • Willingness to work high volume of inbound and outbound phone calls
  • Proficiency in using student information systems, databases, and Microsoft Office Suite applications
  • Ability to work in a fast-paced and deadline-driven environment
  • Committed to customer service and quality work
  • Ability to handle confidential information with integrity and counsel students in a caring and positive manner
  • Is self-reliant, proactive, and makes a positive impression on others

Physical Demands:
  • Ability to communicate via speech, hearing and sight - frequently
  • Ability to sit - frequently
  • Ability to stand for an extended period - occasionally
  • Ability to walk reasonable distances - occasionally
  • Ability to lift or move objects up to 25 lbs. - occasionally
  • Ability to climb or reach overhead - occasionally
  • Ability to bend or stoop - occasionally

Additional Information:
Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. It has access to all the cultural advantages of one of the largest metropolitan centers in the country. For more information about the University, visit hc.edu.
The University has implemented its Ten Pillars vision (hc.edu/vision) and anticipates significant growth in student enrollment and university programs. The successful candidate will also be able to articulate a vision for the role of his or her discipline at HCU that is supportive of the Ten Pillars vision statement.
Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and requirements of personnel.
**Disclaimer**
Background checks are performed on every new hire. If your application is selected to continue with the interviewing process you will be required to submit a Background Check form. If you decline, your application may be denied. By proceeding with the online application you understand and accept this process.

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