Collection Agency Jobs in Austin, TX (NOW HIRING)

Agency Information
The Texas Education Agency (TEA) oversees primary and secondary public education in Texas and is committed to improving outcomes for all public school students by providing leadership, guidance, and support to school systems across the state.
Core Values

• We are Determined: We are committed and intentional in pursuing our primary purpose of improving outcomes for students.
• We are PeopleCentered: We strive to attract, develop, and retain committed talent that reflects the diversity of Texas, with each individual contributing to our shared vision for students.
• We are Learners: We seek evidence, reflect on outcomes, and continuously improve in pursuit of excellence for students.
• We are Servant Leaders: We are public servants committed to improving opportunities for students and supporting those who serve them.

Job Description
The TIA Teacher Observation and Data Collection Specialist plays a critical role in advancing the implementation of House Bill 3's Teacher Incentive Allotment (TIA), which provides a pathway for outstanding Texas teachers to earn six figure salaries. This role strengthens districts' capacity to measure teacher performance through highquality observation practices and robust data systems.
This role work will primarily focus on the following key areas: (1) developing and delivering highquality technical assistance and resources that support statewide TIA implementation of teacher observation and data collection requirements; (2) guiding districts and Education Service Centers (ESCs) through the TIA data submission process to promote accurate, timely, and aligned data collection that drives strong appraisal systems and increases teacher designations; and (3) support the continued development and improvement of the TTESS system to ensure consistent, high quality appraisal practices statewide.
The ideal candidate will have prior experience with the collection and analysis of appraisal data and the development and delivery of technical assistance for a variety of district leadership roles and responsibilities. This individual will report to the Manager of Statewide Appraisal Systems.
This position requires up to 10% travel, based on business needs, to support program initiatives, collaboration, and operational priorities.
Flexible work location within the state of Texas may be considered for qualified candidates.
Please note that a resume is required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check.
Essential Functions
Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.
1 TIA Technical Assistance: Develop and promote highquality technical assistance and resources for districts and Education Service Centers to support TIA teacher observation and data collection.
2 TIA Data Collection: Promote statewide implementation of data collection best practices and support the TIA data submission process to strengthen appraisal systems and increase teacher designations.
3 TIA Approval Process: Contribute to and implement the annual process for evaluating locally developed teacher designation system applications in alignment with statutory requirements and best practices in teacher observation.
4 TTESS Support: Support TTESS by advancing data systems, evidence collection, rulemaking, and policy development to strengthen appraisal practices and inform continuous improvement.
Qualifications
Minimum Qualifications
Education: Graduation from an accredited fouryear college or university
Experience: At least four (4) years of experience in education or public policy
Substitutions: An advanced degree may substitute for two years of required experience
Other Qualifications

• Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military
• Experience with the use of teacher observation data collection as part of the implementation of a Teacher Incentive Allotment local designation system implementation preferred
• Strong systemslevel planning and project management skills, including establishing outcomes, determining evaluative measures, and tracking progress
• Skill in breaking down complex information, asking questions, synthesizing, and analyzing data to prepare concise reports and exhibits using Microsoft Office suite
• A strong customerservice mindset with a focus on engaging both internal and external stakeholders
• Ability to engage in a collaborative, resultsoriented team environment
• Excellent written and oral communication skills
• A desire to selfreflect, give/receive feedback and continuously improve

New hires, rehires, and internal hires will typically receive a starting salary between the posted minimum and the average pay of employees within the same classification. Offers are based on the candidate's experience and qualifications and consider internal pay equity across employees performing similar work.
The top half of the posted salary range is generally reserved for candidates whose qualifications exceed the role's requirements. The maximum of the range is typically reserved for candidates who significantly exceed the required and preferred qualifications.
Benefits
TEA employees receive a comprehensive benefits package through the State of Texas and the Employee Retirement System of Texas (ERS), supporting health, financial security, and worklife balance.
Benefits include:

• Retirement through ERS and employerpaid health insurance for eligible employees
• Optional dental, vision, and dependent coverage
• Paid state holidays, vacation leave, sick leave, and longevity pay
• Wellness programs, employee assistance programs, and professional development opportunities
• Eligibility for the federal Public Service Loan Forgiveness (PSLF) program

To learn more about benefits available to State of Texas employees, please review the State of Texas Employee Benefits brochure and visit the TEA Compensation and Benefits page .
Military/Veteran Information
Applicants eligible for Military Employment Preference will be considered in accordance with applicable state and federal laws and regulations.
To explore how military experience may align with this role, applicants may review Military Occupational Specialty (MOS) codes within the State's Position Classification Plan. Please refer to the Military Crosswalk and select the occupational category that most closely corresponds with the classification listed in this job posting.
Additional Information
TEA is an equal opportunity employer and complies with all applicable federal and state nondiscrimination laws. Employment decisions are made without regard to race, religion, color, national origin, sex, disability, age, or veteran status.
TEA does not sponsor or assume sponsorship of employment visas.
This position requires the applicant to meet Agency standards and criteria which may include passing a preemployment criminal background check, prior to being offered employment by the Agency.
To learn more about working at TEA, including hiring timelines, process details, and candidate resources, please visit the Careers at TEA page .
Due to the high volume of applications, we are unable to accept phone calls or respond to all email inquiries. Only candidates selected for an interview will be contacted.
To help ensure you receive updates regarding your application, please add capps.recruiting@cpa.texas.gov and @tea.texas.gov to your safe sender's list.
How to Apply
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