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Collection Agency Jobs (NOW HIRING)

D2 Management LLC

Collection Specialist

Greenville, SC · On-site

$18 - $20/hr

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for our clients that consists of locating, contacting, and negotiating with consumers with the goal of ...

Accounts Receivable Management Inc

Collector

Miramar, FL · On-site

$31K - $37K/yr

Company Description We are a medical billing and collection agency. Handling a number of prestigious hospital and medical providers in the state of Florida. Background investigations a must, only ...

MM International

Patient Account Specialist

Houston, TX · On-site

$17.75 - $22.50/hr

... collection agency environment required. Summary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully ...

D2 Management LLC

Collection Specialist

Greenville, SC · On-site

$18 - $20/hr

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for our clients that consists of locating, contacting, and negotiating with consumers with the goal of ...

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How much do collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection agency in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
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What states have the most Collection Agency jobs?

States with the most job openings for Collection Agency jobs include:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 10% Part Time, and 14% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Accounts Receivable -Collections

Transteck, Inc

Harrisburg, PA • On-site

$20 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Transteck is seeking a meticulous, detail-oriented Accounts Receivable employee for our Freightliner of Harrisburg dealership located in Harrisburg, PA. This is a fast pace environment with many opportunities for advancement. If you possess the skills and experience we are looking for please apply below and you will be contacted by one of our hiring managers.
Job Description:
  • Perform various administrative duties as required, such as preparing documents and reports, answering the telephone, addressing internal (and/or) external customer inquiries, etc.
  • Review all new customer applications for credit, perform credit check including calling references and assign credit limits.
  • Place collection calls for all customers with past due balances.
  • Place customers unresponsive to collection calls to an outside collection agency.
  • Update status of past due accounts weekly.
  • Responsible for preparation and recording of Pinnacle accounts receivable.
  • Maintain required records, reports and files in an organized manner.

Requirements for position:
  • High School Diploma required
  • 4-5 years previous Accounting experience preferred
  • Strong work ethic and reliable
  • Basic knowledge of credit management and collection techniques
  • Knowledge of data processing capabilities and procedures, including the use of computers
  • Previous automotive or truck dealership accounting is helpful
  • CDK software experience is helpful

We offer competitive compensation package with a full range of benefits including:
  • Medical Insurance
  • Dental and Vision
  • STD, LTD, and Life Insurance
  • 401k

About Us: Freightliner of Harrisburg is part of Transteck, Inc. one of the largest Freightliner dealers in the United States with 14 locations and 4 body shops. Apply online at www.Transteck.com
We are an equal opportunity employer Must pass background & criminal records check, physical exam and drug screen.

Apply