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Collection Agency Jobs (NOW HIRING)

Marion Health

Collection Specialist

Marion, IN

$16.50 - $22.25/hr

Ability to work effectively with an outside collection agency. * Analytical and basic math skills for determining appropriate reporting. * High degree of accuracy with concentration and close ...

Marion Health

Collection Specialist

Marion, IN · On-site

$16.50 - $22.25/hr

Ability to work effectively with an outside collection agency. * Analytical and basic math skills for determining appropriate reporting. * High degree of accuracy with concentration and close ...

D2 Management LLC

Collection Specialist

Greenville, SC

$18 - $20/hr

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for our clients that consists of locating, contacting, and negotiating with consumers with the goal of ...

D2 Management LLC

Collection Specialist

Greenville, SC · On-site

$18 - $20/hr

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for our clients that consists of locating, contacting, and negotiating with consumers with the goal of ...

MM International

Patient Account Specialist

Houston, TX · On-site

$17.75 - $22.50/hr

... collection agency environment required. Summary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully ...

D2 Management LLC

Collection Specialist

Greenville, SC · On-site

$18 - $20/hr

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for our clients that consists of locating, contacting, and negotiating with consumers with the goal of ...

Accounts Receivable Management Inc

Collector

Miramar, FL · On-site

$31K - $37K/yr

Company Description We are a medical billing and collection agency. Handling a number of prestigious hospital and medical providers in the state of Florida. Background investigations a must, only ...

Nexstar Media Group

Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

Serve as liaison to 3rd party collection agency and respond to inquiries and provide documentation to assist in the account reconciliation and resolution * Ensuring that all proper station approvals ...

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How much do collection agency jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for collection agency in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

How do I become a collection agent?

To become a collection agent, you typically need a high school diploma or equivalent and strong communication skills. Some employers prefer candidates with experience in customer service or finance, and obtaining a certification such as the Certified Collection Specialist (CCS) can improve job prospects. The role often requires familiarity with debt collection laws and the use of collection software.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).

What jobs pay $10,000 a month without a degree?

A collection agency role typically does not pay $10,000 a month without experience or advanced skills. High-paying jobs without a degree often include sales, real estate, or certain tech roles like software development, which may require self-education or certifications. Achieving such income usually involves commission-based work, entrepreneurship, or specialized skills that command higher pay.

How to make 2000 a week working from home?

A collection agency representative can potentially earn $2,000 weekly by handling high-volume accounts, working efficiently, and possibly earning commissions or bonuses based on recovery rates. Success depends on experience, skill in negotiation, and the company's pay structure, often requiring strong communication and organizational skills. Typically, this role involves remote work with a focus on debt collection and compliance.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
More about Collection Agency jobs
What cities are hiring for Collection Agency jobs? Cities with the most Collection Agency job openings:
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What job categories do people searching Collection Agency jobs look for? The top searched job categories for Collection Agency jobs are:
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 54% Full Time, 11% Part Time, and 33% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Commercial Collector (Remote)

Commercial Collector (Remote)

American Financial Management, Inc.

Rosemont, IL

Full-time

Medical, Dental, Vision, Life, PTO

Posted 21 days ago

Job description

We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.

AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.

Skills:

  • Good written, verbal, listening and phone communications skills
  • Problem solving and negotiation skills
  • General computer skills with the ability to type
  • Ability to work in a fast-paced environment
  • Ability to maintain composure with difficult debtors
  • Ability to handle a high-volume inventory

Key Responsibilities:

  • Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts
  • Accept payment by credit card, check by phone/fax/email
  • Negotiate settlement within prescribed guidelines
  • Provide account updates to clients as needed
  • Locate businesses and individual owners through skip tracing techniques
  • Meet and exceed monthly recovery goals

Qualifications:

  • Proven experience in debt collection, preferably in the Commercial sector.
  • Strong negotiation and communication skills.
  • Ability to handle difficult conversations and remain professional under pressure.
  • Proficiency in using collection software and Microsoft Office Suite.

Benefits:

  • Competitive salary and performance-based bonuses
  • Health, dental, and vision insurance
  • Flexible paid time off and holidays
  • Short-term disability
  • Life insurance
  • AD&D insurance