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Collection Agency Jobs in Minnesota (NOW HIRING)

RMK MANAGEMENT

Assistant Property Manager

Minneapolis, MN · On-site

$19.25 - $26.25/hr

Handle dispositions, send all outstanding delinquent accounts to collection agency on a timely basis. *Monitor/supervise rent collections and provide property manager with delinquency list. *5 day ...

RMK Management

Assistant Property Manager

Edina, MN · On-site

$26 - $28/hr

Handle dispositions, send all outstanding delinquent accounts to collection agency on a timely basis. *Monitor/supervise rent collections and provide property manager with delinquency list. *5 day ...

Winona Health

Patient Account Specialist

Winona, MN

$19 - $23.75/hr

... a collection agency. * Collaborate with management to resolve difficult collection issues and escalate as necessary. Report on collection performance and any significant issues or trends to ...

Winona Health

Patient Account Specialist

Winona, MN · On-site

$18 - $22.75/hr

... a collection agency. * Collaborate with management to resolve difficult collection issues and escalate as necessary. Report on collection performance and any significant issues or trends to ...

The Community Builders

Community Manager

Plymouth, MN

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Plymouth, MN · On-site

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Minneapolis, MN · On-site

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

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How much do collection agency jobs pay per hour?

As of May 28, 2026, the average hourly pay for collection agency in Minnesota is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are popular job titles related to Collection Agency jobs in Minnesota? For Collection Agency jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Collection Agency jobs in Minnesota look for? The top searched job categories for Collection Agency jobs in Minnesota are:
What cities in Minnesota are hiring for Collection Agency jobs? Cities in Minnesota with the most Collection Agency job openings:
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Minnesota as of May 2026, with employment types broken down into 2% As Needed, 75% Full Time, 11% Part Time, 2% Temporary, and 10% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,814 per year, or $19.6 per hour.
Assistant Property Manager

Assistant Property Manager

RMK MANAGEMENT

Minneapolis, MN • On-site

$19.25 - $26.25/hr

Full-time

Posted 29 days ago

Job description

Description:

RMK Management has a immediate opening for an Assistant Property Manager. This is a terrific opportunity to work with a company that is growing and has great benefits.

Duties & Responsibilities:
*Assist Property Manager with the supervision and monitoring of the Leasing staff.
*Assist in hiring, counseling, and termination of employees.
*Assist in achieving financial and operational goals through better leasing performance.
*Monitor daily traffic. Submit recommendations as to what advertising is working and what you feel is needed in order to generate more traffic.
*Prepare monthly work schedule.
*Handle lease renewal program as directed by the property manager.
*Assist resident with problems and requests.
*Handle dispositions, send all outstanding delinquent accounts to collection agency on a timely basis.
*Monitor/supervise rent collections and provide property manager with delinquency list.
*5 day notices served on a monthly basis.
*Must work weekends.
*Comply with all Fair Housing and Federal Trade Commission requirements.

Requirements:

High School education and one year of working experience position that primarily requires customer service.
Preferred Qualifications:
Experience supervising others.
Experience in leasing or other sales positions.
Skills, Knowledge, and Abilities:
• Above average ability to communicate with clients and with co-workers both verbally and in writing.
• Basic personal computer skills and ability to learn specialized software use.
• Skill to convince prospective residents of the advantages of living at a community by sales closing methods.
• Knowledge of the work of other associates at a property.
• Ability to organize work.
• Ability to work a varied schedule, including weekends and some holidays as required.
• Ability to learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws.
• Ability to travel off-site for training courses and outside marketing.

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