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Collection Agency Jobs in Minnesota (NOW HIRING)

Eosis

Claims Analyst

New Brighton, MN · On-site

$23 - $25/hr

... outside collection agency. * Provides customer service to clients, internal staff, and third party payers by researching accounts to determine if the claim was billed correctly by EOSIS and paid ...

EOSIS

Claims Analyst

New Brighton, MN

$23 - $25/hr

... outside collection agency. * Provides customer service to clients, internal staff, and third party payers by researching accounts to determine if the claim was billed correctly by EOSIS and paid ...

Protolabs

Manager of Accounting Operations

Maple Plain, MN · Hybrid

$95K - $142K/yr

... agency reporting; ensuring proper collection of information for establishing new accounts and terms (applicable information required upfront); monitoring customer credit and ship holds; audit ...

The Community Builders

Community Manager

Saint Paul, MN

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

New

The Community Builders

Community Manager

Newport, MN

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Edina, MN · On-site

$63K - $68K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Mahtomedi, MN

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

New

The Community Builders

Community Manager

Edina, MN

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Newport, MN · On-site

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Newport, MN

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Mahtomedi, MN · On-site

$60K - $75K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

New

The Community Builders

Community Manager

Minneapolis, MN

$55K - $60K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Minneapolis, MN · On-site

$55K - $60K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

Mercy

Financial Coordinator II (Non-Exempt)

Anoka, MN · On-site

Identify accounts that require collection agency placement 🏥 Insurance & Billing Coordination * Maintain knowledge of insurance contracts, regulations, and reimbursement guidelines * Monitor ...

The Community Builders

Community Manager

Minneapolis, MN

$55K - $60K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

Accra Care, Inc

Agency Program Coordinator

Minnetonka, MN · On-site

$19.82 - $24/hr

The Agency Program Coordinator will provide administrative support to Supervising Professionals and ... Proficient in data collection, entry and typing skills while maintaining strong attention to detail ...

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All JobsCollection Agency JobsCollection Agency Jobs in Minnesota

Collection Agency information

See Minnesota salary details

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How much do collection agency jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for collection agency in Minnesota is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.60 per hour, depending on experience, location, and employer.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What cities in Minnesota are hiring for Collection Agency jobs?

Cities in Minnesota with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Minnesota as of August 2026, with employment types broken down into 87% Full Time, 5% Part Time, 3% Temporary, and 5% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $40,814 per year, or $19.6 per hour.

Claims Analyst

New Brighton, MN • On-site

Eosis
See more jobs at Eosisexternal

$23 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Why You'll Love this Claims Analyst Job!
Are you passionate about helping others navigate life's toughest challenges? As a full time Claims Analyst at EOSIS in New Brighton, MN , you'll have the unique opportunity to support individuals during one of the most vulnerable-and courageous-moments in their lives.
This position is responsible for running account aging reports; analyzing/researching why specific accounts remain unpaid; working with health plan representatives and other employees to resolve problematic claims, then resolving unpaid claims by either re-billing the services; facilitating a write-off or refund, or by filing an appeal to the third- party payer.
Pay: $23 - $25 Hourly
Shift: Full Time / Hybrid
Why EOSIS?
  • Time Off : 20 days of paid-time-off + 6 paid holidays
  • Insurance : Health, dental, and vision insurance + HSA/FSA
  • Education : Tuition reimbursement and discounted tuition at select colleges
  • Future Planning : 401(k) - ROTH and traditional options
  • Career Path Opportunities
  • Discount with Verizon Cell Phone Plans
  • Clinical license reimbursement available. Tuition reimbursement available for most Human Service fields.
Each day, you'll help rebuild lives by making a real impact on people recovering from addiction and mental health challenges. With approachable leaders who listen, support, and encourage growth, you'll experience what it means to be rising together in your career. A strong culture of care, where team members look out for one another and stand together through challenges, keeps you rooted in teamwork as you do meaningful, life-changing work.
Ready to help clients build healthy routines and find their path to lasting recovery? Join EOSIS as a full time Claims Analyst in New Brighton, MN, and be a steady source of support and guidance. Apply today and make a difference where it matters most!
Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
  • Runs an aging report on unpaid accounts, then re-bill claims, sends out billing statements, and facilitates write-offs, client refunds, and appeals to third party payers.
  • Performs various collection actions including sending out a variety of collection letters in the mail, setting up payment plans with clients over the phone, monitoring repayment of these payment plans, and sending accounts to an outside collection agency.
  • Provides customer service to clients, internal staff, and third party payers by researching accounts to determine if the claim was billed correctly by EOSIS and paid correctly by the client's health plan.
  • Attends staff meetings promptly. Works in a manner that uses time efficiently. Complies with and helps to develop and support standards, policies, procedures, and supervision.

Skills & Qualifications
Required:
  • E ducation: High school graduate or GED
  • Experience: Four years' experience providing billing, reimbursement, or claims management in a healthcare setting.
  • General office equipment such as a computer, multi-line telephone, photocopier, adding machine, mail meter, and fax .
Physical Requirement
  • Close visual perception (computer workstation).
  • Ability to sit for prolonged periods of time.
  • Ability to hear and to communicate effectively (phone use).
EOSIS (formerly Meridian Behavioral Health) is a leader in behavioral health care and addiction recovery services, with a network of addiction treatment centers in Minnesota.

Apply