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Collection Agency Jobs in Minnesota (NOW HIRING)

Protolabs

Manager of Accounting Operations

Maple Plain, MN · Hybrid

$95K - $142K/yr

... agency reporting; ensuring proper collection of information for establishing new accounts and terms (applicable information required upfront); monitoring customer credit and ship holds; audit ...

The Community Builders

Community Manager

Newport, MN

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Minneapolis, MN · On-site

$55K - $60K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Newport, MN · On-site

$60/hr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Minneapolis, MN

$55K - $60K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Edina, MN

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Newport, MN · On-site

$60K - $70K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Minneapolis, MN · On-site

$55K - $60K/yr

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

The Community Builders

Community Manager

Edina, MN · On-site

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

Mercy

Financial Coordinator II (Non-Exempt)

Anoka, MN · On-site

Identify accounts that require collection agency placement 🏥 Insurance & Billing Coordination * Maintain knowledge of insurance contracts, regulations, and reimbursement guidelines * Monitor ...

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Showing results 1-20

All JobsCollection Agency JobsCollection Agency Jobs in Minnesota

Collection Agency information

See Minnesota salary details

$9

$19

$29

How much do collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection agency in Minnesota is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What cities in Minnesota are hiring for Collection Agency jobs?

Cities in Minnesota with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Minnesota as of August 2026, with employment types broken down into 87% Full Time, 5% Part Time, 3% Temporary, and 5% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $40,814 per year, or $19.6 per hour.

Assistant Manager

Saturday Properties LLC

Minneapolis, MN • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Description:

We’re a growing real estate company on the cutting edge. What sets us apart is our dynamic culture: we focus on having the right people in the right seats. By prioritizing work/life wellness, our team members are fully-focused and happy while at work. We develop more than properties, we develop people.


The purpose of this role is to assist the Property Manager in effectively managing the property. The Assistant Manager is responsible for helping maintain daily, weekly, and monthly reports including accurate reporting and processing of rental payments and deposits received while assisting with the property's leasing, marketing, and resident relations.


Essential Duties and Responsibilities:

Meet or exceed budgeted NOI

  • Facilitate cash management protocols:
  • Accounts receivables: track online payments, process manual payments
  • Accounts payable: financial coding, invoice entry in software, and mailing checks
  • Budget management: review budgeted activity to ensure timely invoicing
  • Manage resident delinquency
  • Late notices
  • Eviction action filing
  • Rent write-offs
  • Manage resident accounts sent to a third-party collection agency
  • Assist with month-end, quarter-end, and annual financial closing processes to include the following functions:
  • AP/AR reconciliations
  • Reclass and accrual review
  • Monthly reforecast
  • Annual external property audit coordination with Property Accounting Manager and external CPA firms
  • Manage package software
  • Ability to analyze financial information and pay close attention to detail

Provide resident support

  • Manage move-in and move-out paperwork to ensure proper lease file and deposit account compliance
  • Resident communication regarding resident accounts
  • Manage and track changes in rentable items
  • Facilitate amenity reservations to ensure timely payment collection
  • Resident interaction and conflict resolution
  • Resident event and services coordination
  • Attend weekly site L10


Competencies:

We Show Up

We do what we say we're going to do - on time and with purpose

We Own It

We take responsibility and do teh job right the first time

Attitude Matters

How we show up matters

Better Every Day

We aspire to be better tomorrow than we are today

We Are Team Players

We succeed together

We Are Fun

We enjoy the work and the people we work with


Benefits:

Medical, dental, and vision insurance

Disability and life insurance

4 weeks paid time off

11 paid holidays and volunteer time off

401(k) plus match

Employee wellness program



Requirements:

Minimum Qualifications:

  • Bachelor’s degree or Two (2) years previous experience in real estate, property management, or other customer service-related fields
  • High energy level, comfortable performing multifaceted projects in conjunction with daily activities.
  • Superior interpersonal abilities – ability to get along with diverse personalities and talent.
  • Resourceful and well organized
  • Results and people-oriented, but have sound judgment - ability to balance other considerations
  • Service-oriented, but assertive/persuasive.
  • Demonstrated proficiency in working with computers including word processing, excel, calendar management, software/database

Preferred Qualifications:

  • Appfolio experience