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Collection Agency Jobs in California (NOW HIRING)

Athens Services

Credit and Collection Clerk

Irwindale, CA · On-site

$22.50 - $27/hr

Prepare follow-up letters for customer accounts, notifications of change of address for internal purposes, collection agencies, and other documents. * Responds to telephone inquiries and assists in ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA · On-site

$100K - $125K/yr

Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving credit card ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA · On-site

$100K - $125K/yr

Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving credit card ...

Simply Biotech

Billing Supervisor - 21256

Carlsbad, CA · On-site

$75K - $85K/yr

Reviewing various reports, including aging, adjustment requests, and collection agency accounts * Ensuring payor reimbursement is aligned with active payor contracts * Identifying payor trends and ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA · On-site

$100K - $125K/yr

Health insurance Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving ...

Center for Family Health and Education

Be Seen First

Medical Billing Specialist

Van Nuys, CA · On-site

$21 - $22/hr

Follows and reports status of delinquent accounts. · Reviews accounts for possible assignment and makes recommendations to the COO, also prepares information for the collection agency. · Performs ...

Via Care

Billing Specialist

Los Angeles, CA · On-site

$25 - $30.16/hr

Reviews accounts for possible assignment and makes recommendations to the Billing Supervisor, also prepares information for the collection agency. * Performs daily backups on office computer system.

Center for Family Health and Education

Be Seen First

Medical Billing Specialist

Van Nuys, CA · On-site

$21 - $22/hr

Follows and reports status of delinquent accounts. · Reviews accounts for possible assignment and makes recommendations to the COO, also prepares information for the collection agency. · Performs ...

Golden 1

Member Care Support II

Sacramento, CA · On-site

$21 - $23/hr

Post and balance all Chapter 13, collection agency, and attorney suit payments. * Process all warranty and Gap refund checks on members' accounts. * Draw corporate checks for charge off accounts ...

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All JobsCollection Agency JobsCollection Agency Jobs in California

Collection Agency information

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$19

$29

How much do collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection agency in California is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What cities in California are hiring for Collection Agency jobs?

Cities in California with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in California as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 11% Part Time, 2% Temporary, and 11% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,127 per year, or $19.8 per hour.

Patient Account Rep - Credit & Collection FT Days

Torrance Memorial Medical Center

Torrance, CA • On-site

$24 - $34.02/hr

Full-time

Medical

Re-posted 21 days ago

Torrance Memorial Medical Center rating

7.8

Company rating: 7.8 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

191st of 1,059 rated hospitals

Job description

Description
Responsible for implementation of compliant Revenue Cycle procedures including verification of insurance eligibility and benefits, obtaining authorizations for care, billing and collection of patient revenues, and transmission of OASIS and HIS assessments.Core Competencies
  • Verifies patient's insurance benefits from the payor, for services to be provided prior to the delivery of care.
  • Transmits OASIS and HIS assessments in a timely manner through the QIES system while keeping errors below State mandated thresholds.
  • Submits Notices of Election for Medicare Hospice Patients within the mandated time frame.
  • Confirms all pre-bill edits have been cleared and all required signatures have been obtained prior to billing.
  • Reviews bills prior to submission for payment for completeness and accuracy.
  • Reviews Explanation of Benefits (EOB's) and Remittance Advices (RA's) and completes appropriate follow up which may include appealing full or partial denials, billing any unpaid balance to a secondary insurer, if one exists, or submitting the claim for the unpaid balance to the patient.
  • Tracks and reports the status of claims denied and in the appeal process, including both payments and adjustments.
  • Notifies Finance Manager and agency Administrator of any Medicare ADR's.
  • Assists in gathering documentation necessary to respond to the initial data requests and any subsequent appeals.
  • Complies and submits for approval the supporting documentation for accounts to be granted a charity allowance or referred to an outside collection agency for further collection action.
  • Reviews and reports on accounts outstanding beyond 60 from discharge or the end of episode.
  • Reviews status of work queues and prioritizes job functions to ensure timely follow-up on patient accounts.
  • Submits over the counter payments to the Business Office staff for deposit to the medical center's account.
  • Receives and answers inquiries from patients and insurance companies regarding charges and/or billing discrepancies.
  • Reconciles daily deposits with the amounts posted to the agency's accounts receivable system.
  • Reconfirms insurance benefits periodically throughout the patient's care and annually reconfirms benefits of all patients on service.
  • Performs reconciliation of cash deposits to the Accounts Receivable trial balance on a monthly basis prior to submitting the Journal Entry for Month End Close.
  • Prepares requests for refund for those accounts that have been paid more than allowable.
  • Completes the Medicare quarterly Credit Balance Report and submits the trial balance and the supporting documentation for review and approval.
  • Stays informed of updated insurance requirements and reimbursement practices.
  • Assists with training of new staff members.
  • Reviews utilization to ensure authorizations are obtained timely for those services that require prior authorization.
  • Ensures all billings are audited prior to billing.
  • Prepares ad hoc reports for the Director, Revenue Cycle, as needed.
  • Participates in hospital performance improvement activities (kaizens, lean initiatives) when appropriate.
  • Follows departmental downtime procedures during period of computer network interruption to support department staff.

Experience
Additional InformationA minimum of two years experience working in the Business Office of a home health or hospice care provider with responsibility for billing, collections and health insurance eligibility and benefits verification.
Compensation Range$24.00 - $34.02 / Hour

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