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Collection Agency Jobs in Riverside, CA (NOW HIRING)

United Westlabs

Payment Poster

Santa Ana, CA · On-site

$18 - $23/hr

Turned over payments must be reported to the collection agency. This is done be listing the payments on a special form and faxing it to the appropriate agency at the end of each day. * Insurance ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA

$100K - $125K/yr

Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving credit card ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA

$100K - $125K/yr

Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving credit card ...

HEMMING & ASSOCIATES PC

Associate Attorney

Tustin, CA

$100K - $125K/yr

Health insurance Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving ...

IEC CORP GROUP

Payment Specialist (61544)

Irvine, CA · On-site

$23 - $36.38/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

IEC CORP GROUP

Payment Specialist (61544)

Irvine, CA · On-site

$23 - $36.38/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

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Collection Agency information

See Riverside, CA salary details

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$31

How much do collection agency jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for collection agency in Riverside, CA is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
What are popular job titles related to Collection Agency jobs in Riverside, CA? For Collection Agency jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Collection Agency jobs in Riverside, CA look for? The top searched job categories for Collection Agency jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Collection Agency jobs? Cities near Riverside, CA with the most Collection Agency job openings:
Collection Agency jobs near you
Automotive Accounts Receivable Clerk

Automotive Accounts Receivable Clerk

Fletcher Jones Management West

Ontario, CA • On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Your next opportunity awaits at Fletcher Jones Management West. We are hiring an Accounts Receivable Clerk to join on centralized Regional Business Office team!

The Accounts Receivable employee is responsible for processing and checking documents for accuracy, validity and completion in conformance with established procedures.  The Accounts Receivable employee strives to minimize accounts receivable balances, hasten collections, and minimize bad debts.  The Accounts Receivable employee also records payments to customers' accounts and maintains accounts receivable records.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Responsibilities

  • Post to accounting all monies from Body Shop, Service, Parts, and Finance.
  • Follow up on extended warranty payments, (re)submits claim when necessary.
  • Submits past due accounts to collection agency or attorney, as required.
  • Reconciles, bills, statements to receivable customers.
  • Identifies and investigates discrepancies.
  • Processes violations from Toll Road and Police agencies as necessary.

Qualifications

  • Experience in a dealership business office strongly preferred.
  • Ability to multi-task with competing priorities.
  • Strong interpersonal skills and collaborative nature.

Pay: $21 - $24 / hour

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