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Collection Agency Jobs in Riverside, CA (NOW HIRING)

Associate Attorney

Tustin, CA

$100K - $125K/yr

  • Medical

  • PTO

Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving credit card ...

Associate Attorney

Tustin, CA

$100K - $125K/yr

  • Medical

  • PTO

Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving credit card ...

Associate Attorney

Tustin, CA · On-site

$100K - $125K/yr

  • Medical

  • Retirement

  • PTO

Health insurance Job Summary We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving ...

Data Collection Technician

Norco, CA · On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... agencies to manage the timely receipt of mission related data products. Will receive, verify, and ... Perform work that includes the collection, reproduction, handling, distribution and archival of ...

Data Collection Technician

Norco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... agencies to manage the timely receipt of mission related data products. Will receive, verify, and ... Perform work that includes the collection, reproduction, handling, distribution and archival of ...

Data Collection Technician

Norco, CA · On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... agencies to manage the timely receipt of mission related data products. Will receive, verify, and ... Perform work that includes the collection, reproduction, handling, distribution and archival of ...

Be Seen First

Debt Collection Specialist

San Dimas, CA · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are one of the largest independent litigation support agencies in California with clients in all ... Outbound collection calls or emails with law firms * Regular interaction with management regarding ...

You will also support the Collections Supervisor by coordinating collection efforts with loan servicers and third-party collection agencies while ensuring all collection activities comply with ...

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Collection Agency information

See Riverside, CA salary details

$10

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$31

How much do collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection agency in Riverside, CA is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What cities near Riverside, CA are hiring for Collection Agency jobs?

Cities near Riverside, CA with the most Collection Agency job openings:

Infographic showing various Collection Agency job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 12% Part Time, and 13% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,475 per year, or $20.9 per hour.

$100K - $125K/yr

Full-time

Medical, PTO

Re-posted 17 days ago


Job description

Job Summary
We are seeking an experienced Attorney to join our team and represent consumers in actions brought by original creditors, debt buyers, and collection agencies involving credit card, medical, auto deficiency, personal loan, and similar obligations. The right candidate should be able to handle an existing litigation caseload from intake through resolution, with a focus on protecting client rights, challenging improper or unsubstantiated claims, and achieving cost‑effective outcomes.

Responsibilities 
  • Represent individual consumers in state court in debt collection and related consumer actions, from filing or answering the complaint through trial or settlement.
  • Review lawsuits, contracts, statements, account histories, and supporting documentation to evaluate liability, damages, and the validity and ownership of the alleged debt.
  • Draft, file, and argue responsive pleadings (Answers, counterclaims, demurrers/motions to dismiss, motions to strike, motions for judgment on the pleadings) asserting appropriate defenses such as lack of standing, improper service, statute of limitations, and defective documentation.
  • Prepare, propound, and respond to written discovery; take and defend depositions as needed; and seek evidentiary sanctions where creditor/collector discovery responses are inadequate.
  • File and argue dispositive and pre‑trial motions, including summary judgment/summary adjudication and motions in limine.
  • Negotiate settlements, payment plans, and stipulations to judgment that minimize client exposure, including reduction of principal, interest, and fees, and, where appropriate, debt waivers.
  • Analyze potential violations of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and analogous state consumer protection statutes, and assert counterclaims or separate actions where warranted.
  • Act as a buffer between clients and collectors by directing all creditor and collection agency communications through counsel and addressing harassment or unlawful collection practices.
  • Advise clients on the legal and practical consequences of judgments, including wage garnishments, bank levies, liens, and post‑judgment enforcement, and, where appropriate, explore bankruptcy or other global resolution options.
  • Where a default judgment already exists, evaluate service and procedural history and, when appropriate, prepare and argue motions to vacate or set aside judgment and negotiate post‑judgment resolutions.
  • Maintain accurate, timely file notes, case plans, and calendar entries for all hearings, deadlines, and client communications.
  • Collaborate with support staff on case intake, document collection, and file management; provide clear direction for paralegal and assistant tasks.
Qualifications
  • Juris Doctor (J.D.) from an ABA‑accredited law school.
  • Active license in good standing with the State Bar of the jurisdiction(s) where matters will be handled.
  • Working knowledge of state civil procedure, evidence rules, and judgment enforcement procedures relevant to consumer debt litigation.
  • Familiarity with federal and state consumer protection statutes, including FDCPA and FCRA, and willingness to develop deeper subject‑matter expertise.
  • Strong legal research, writing, and oral advocacy skills, including experience drafting motions and appearing at motion hearings, case management conferences, and trials.
Preferred Experience and Skills
  • 1+ years of civil litigation experience, preferably including consumer debt, collection defense, or related consumer protection work.
  • Prior experience representing consumers in credit card, medical debt, auto deficiency, or debt‑buyer lawsuits.
  • Experience identifying and litigating FDCPA/FCRA or state‑law collector violations, including bringing affirmative claims or counterclaims.
  • Comfort with managing a volume caseload while maintaining high‑quality work product and client communication. 
  • Spanish or other second‑language skills in markets with high LEP client populations.
  • Familiarity with case management systems and document automation tools used in consumer practices.
Core Competencies
  • Client‑centered counseling: Ability to explain complex legal concepts in plain language, set realistic expectations, and reduce client anxiety in the face of litigation and collection pressure.
  • Negotiation: Demonstrated ability to negotiate effectively with creditor counsel and collectors, leverage evidentiary and procedural weaknesses, and secure favorable settlements.
  • Strategic thinking: Capacity to quickly assess the strength of claims and defenses, weigh litigation versus settlement options, and design efficient case strategies.
  • Professionalism and ethics: Commitment to zealous yet ethical advocacy, compliance with professional responsibility obligations, and sensitivity to financially vulnerable clients.
Compensation and Benefits
  • Competitive salary commensurate with experience, plus performance‑based bonuses tied to case outcomes and efficiency metrics.
  • Benefits package may include health insurance, paid time off, CLE reimbursement, and bar dues.
  • Hybrid or remote work arrangements may be available