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Collection Agency Jobs in Riverside, CA (NOW HIRING)

IEC CORP GROUP

Payment Specialist (61544)

Irvine, CA · On-site

$23 - $36.38/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

IEC CORP GROUP

Payment Specialist (61544)

Irvine, CA

$23 - $36.38/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

Kahana and Feld LLP

Collections Specialist

Irvine, CA · On-site

$30 - $35/hr

Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate. * Support month-end and year-end accounts receivable reporting and ...

KAHANA & FELD LLP

Collections Specialist

Irvine, CA · On-site

$30 - $35/hr

Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate. * Support month-end and year-end accounts receivable reporting and ...

Kahana & Feld LLP

Collections Specialist

Irvine, CA · Hybrid

$30 - $35/hr

Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate. * Support month-end and year-end accounts receivable reporting and ...

Home health Agency

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LICENSED VOCATIONAL NURSE (LVN) - HOME HEALTH

Mission Viejo, CA · On-site

$40 - $50/hr

HA Home Care is a quality-first home health agency committed to helping patients heal safely ... specimen collection; mobility support and transfers; and patient and caregiver education.

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Showing results 21-40

All JobsCollection Agency JobsCollection Agency Jobs in Riverside, CA

Collection Agency information

See Riverside, CA salary details

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How much do collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection agency in Riverside, CA is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What cities near Riverside, CA are hiring for Collection Agency jobs?

Cities near Riverside, CA with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 12% Part Time, and 13% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,475 per year, or $20.9 per hour.

Payment Specialist (61544)

IEC CORP GROUP

Irvine, CA • On-site

$23 - $36.38/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

International Education Corporation is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it's an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
We are currently seeking a Payment Specialist to join our team. In this position you will perform cash collections activities for our institutional loans, private loans, cash payment plan collections, and past-due collections for all inactive student accounts. You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements are adhered to in regards to collection activities.
Successful candidates will be:
  • Stay current and follow all HEOA Disclosure and Regulation Z requirements, including Truth in Lending and Consumer Financial Protection Bureau requirements applicable to collection activities.
  • Responsible for outbound calls, e-mailing and/or sending letters to inactive students with past due balances to obtain payments.
  • Ensures the collection goals assigned are met each month and strives to exceed this goal.
  • Ensures the proper number of collection activities are performed per day/week to meet account collection goals set by supervisor.
  • Perform skip tracing activities in locating borrowers.
  • Assist Collections Supervisor in data collections and report preparation on an on-going basis as required.
  • Making 80-100 outbound calls daily.
  • Good skip tracing skills.
  • Good knowledge of all system databases.
  • Assist training of the Collection Associate.

  • Associate's degree (A.A.) or equivalent from two-year College or technical school; or six month to one year related experience and/or training; or equivalent combination of education and experience.
  • Strong interpersonal and positive relationship management skills. Sensitivity to students and families of diverse socio-economic backgrounds.
  • Excellent written and verbal communication skills
  • Knowledge of collection rules and regulations including HEOA regulations, Regulation Z, Truth in Lending Disclosures.
  • Ability to analyze numbers.
  • Ability to work with Microsoft Office, specifically Excel Spreadsheet and Word.

We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.)
If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!

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