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Collection Agency Jobs in Riverside, CA (NOW HIRING)

Collections Specialist

Irvine, CA · On-site

$30 - $35/hr

Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate. * Support month-end and year-end accounts receivable reporting and ...

Collections Specialist

Irvine, CA · Hybrid

$30 - $35/hr

Recommend accounts for escalation, payment plans, write-offs, or referral to outside collection agencies when appropriate. * Support month-end and year-end accounts receivable reporting and ...

Community Mgr I

Rialto, CA · On-site

$25 - $27/hr

Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies. * Keeps resident ledgers accurate and works diligently with accounting to resolve ...

... collection systems, and water well facilities. The successful candidate will have experience preparing engineering plans, specifications, and calculations while coordinating with public agency ...

Showing results 21-40

Collection Agency information

See Riverside, CA salary details

$10

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$31

How much do collection agency jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collection agency in Riverside, CA is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.09 per hour, depending on experience, location, and employer.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What cities near Riverside, CA are hiring for Collection Agency jobs?

Cities near Riverside, CA with the most Collection Agency job openings:

Infographic showing various Collection Agency job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 11% Part Time, and 14% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,475 per year, or $20.9 per hour.

Senior - Principal Engineer - Wastewater Collection System Planning

West Yost

Irvine, CA

$101K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Who We Are:

West Yost is a water resource management and engineering firm focused exclusively on water. Since our founding in 1990, we have partnered with public agencies including cities, counties, utilities, and water districts to plan, design, and deliver water, wastewater, and stormwater solutions that support safe, reliable, and resilient communities.

Our team of more than 260 professionals brings together expertise in groundwater, water supply, treatment, infrastructure, recycled water, stormwater, construction management, and operations technology. We support projects from early planning and permitting through design and construction and complement our engineering services with program management and public outreach to help clients move work forward and engage their communities.

We are proud to be certified as a Great Place to Work®, and to be recognized among Fortune’s® Best Workplaces in Consulting and Professional Services from 2023 to 2025, as well as a top-ranked firm in the AEC Advisors Diversity Index. At West Yost, we are committed to being the water firm of choice for our clients and our team, advancing water resources for future generations through strong partnerships, practical solutions, and a shared commitment to quality.

Compensation range: $101,325 to $180,915.  Based on our Davis, CA office location. (West Yost uses geographic salary differentials that would apply for candidates in other regions). 

LOCATION:  Can sit in any of our CA or OR office locations -  (https://www.westyost.com/locations/ ).

This is a Hybrid role with 3 days in the office and 2 days remote.

Senior - Principal Engineer - Wastewater Collection System Planning

The Senior - Principal Engineer role will contribute to the development of the firm’s Water Business Sector (which encompasses water system, water resource, recycled water, and collection system planning). Previous experience with Wastewater Collection System Planning/Hydraulic Modeling is required, including master planning, infiltration and inflow analysis, flow monitoring, risk assessments, alternatives analysis and development of capital improvement plans. Candidates with a desire to develop their career toward technical leadership, client service management, and/or regional/sector management are ideal.

Key Responsibilities & Functions:

  • Serving as a technical leader in wastewater collection system hydraulic evaluations utilizing a variety of commercial hydraulic modeling software programs (e.g., Infoworks ICM, AquaTwin Sewer, SewerGems,  etc.).
  • Working as part of a team on projects throughout California and Oregon.
  • Analyzing various types of flow, demand, population, water quality, and facilities condition data.
  • Assessing collection system regulatory compliance.
  • Developing wastewater collection system capital improvement programs.
  • Preparing technical reports and master plans.
  • Training and mentoring staff on wastewater collection evaluation and assessments.
  • Serving as a project manager directing the hydraulic modeling and master planning work of senior level, as well as other staff engineers.
  • Providing QA/QC review on the work of others in the wastewater collection system planning team.
  • Interacting directly with clients and providing excellent client service.
  • Assisting with marketing activities and proposal development when needed.

Required Qualifications:

  • Bachelor’s degree in Civil/Environmental Engineering.
  • 8+ years of experience with Wastewater Collection System Planning and Hydraulic Modeling.
  • Excellent verbal and written communication skills.
  • Experience with CAD, GIS, Microsoft Access, and hydraulic modeling software (e.g., InfoWater Pro).
  • PE licensure in the State of California. PE licensure in other states in which the firm is actively practicing may also be considered. 

Preferred Qualifications:

  • Master’s degree in Civil/Environmental Engineering.
  • Proven ability to manage multiple priorities and deadlines.
  • Ability to process accurate engineering calculations unaided and prepare reports.
  • Proven ability to summarize technical information using appropriate grammar, punctuation and spelling for concise reader-friendliness and clarity.
  • Experience with direct client interaction and proposal writing
  • High proficiency with InfoWater PRO; experience with Aquanuity software
  • Maintaining professional competency may require attending education classes and seminars, reading professional publications, and attending professional society meetings.
  • This position may require out-of-office travel with occasional evening and overnight assignments.

Travel Requirements:
This position may require travel to other offices and/or client offices.

A Little About the West Yost Life:

You will experience many opportunities to grow and develop professionally with your colleagues through collaborative in-person work experience, knowledge sharing, and mentorship opportunities. We also offer hybrid and flexible work schedules to our employees to help promote and encourage a healthy work/life balance.  All of our team members have access to local and company-wide events, our Diversity, Equity and Inclusion Workgroup, Culture Workgroup, Wellness Workgroup, book clubs, charitable giving and community service, firm-wide resources, peer groups (young professionals & middlers group), and mentorship and leadership programs.  We support and foster your career success and encourage you to be in control of your future with us.

At West Yost, we make space for connection across the firm. Each month, we hold an all-hands meeting that bring together team members from every location, including those working remotely, to stay aligned and engaged. Individual sectors and teams also hold their own monthly meeting. At the local level, our offices host gatherings, from camping trips and river rafting to community events and celebrations.

Once a year, we come together in person for our Annual All Staff event, a firmwide experience focused on learning, networking, and building relationships across teams. That evening, we continue our longest-standing tradition, the Duck Dinner, where West Yosters are encouraged to bring a guest and enjoy a night of great food, connection, and entertainment.

We work hard, and we place equal value on having fun.

Our commitment to quality begins with our hiring practices. We employ the most talented team members in our industry from all backgrounds. We are highly selective of the individuals we choose to represent the firm, seeking only those individuals whose technical abilities and commitment to client service matches our vision for excellence.  We are dedicated to our number one asset, our employees.  Because we are employee-owned, we are responsible for and rewarded by our own success. Come to West Yost where, with our support, you’ll do the best work of your life.

Standard Benefits:

We provide a comprehensive array of valuable benefits to protect your health, your family, and your way of life. Benefits include medical, dental, vision, flexible spending accounts, health saving accounts (with West Yost contribution), paid vacation, paid sick leave and holidays, two employee assistance programs, travel assistance program, 401(k) profit sharing with employer match, leaves of absence with additional supplemental paid time off, parental leave, life and AD&D insurance, short-term and long-term disability insurance, and even pet insurance.

Other Unique Benefits:

You’ll be provided with support in on-going education through our 529 college savings plan/student loan repayment program, tuition reimbursement, paid professional memberships, paid training, and Leadership Academy programs. You’ll be recognized for your contributions at West Yost through milestone anniversary benefits, peer to peer recognition programs, the potential for employee stock ownership, annual monetary and paid time off bonuses, performance-based bonus eligibility, merit increase eligibility, and employee referral bonuses. We also offer a wellness reimbursement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.