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Collection Agency Jobs in California (NOW HIRING)

Salinas Valley Health

Financial Counselor

Salinas, CA · On-site

$84.44/hr

Responds to inquiries from collection agencies.Receives required documentation for charity care patients.Provides patients with options of program coverage and assists with completion of applications.

Salinasvalleyhealth

Financial Counselor

Salinas, CA · On-site

$29.47 - $35.47/hr

Responds to inquiries from collection agencies. * Receives required documentation for charity care patients. * Provides patients with options of program coverage and assists with completion of ...

Career Group

Accounts Receivable Consultant

Stockton, CA · On-site

$100K - $130K/yr

Experience with private collections, including small claims court and collection agency referrals * Prior background in business office management or a senior AR role within SNF or post-acute care

Career Group

Accounts Receivable Consultant

Sacramento, CA · On-site

$100K - $130K/yr

Experience with private collections, including small claims court and collection agency referrals * Prior background in business office management or a senior AR role within SNF or post-acute care

The Hollywood Roosevelt

Accounting Clerk

Los Angeles, CA · On-site

$31/hr

Refer delinquent accounts to a collection agency when necessary and authorized. * Monitor Accounts Receivable accounts on a bi-weekly basis and identify accounts requiring additional follow-up. * ...

The-Hollywood-Roosevelt

Accounting Clerk

Los Angeles, CA · On-site

$63 - $67/hr

Refer delinquent accounts to a collection agency when necessary and authorized. * Monitor Accounts Receivable accounts on a bi-weekly basis and identify accounts requiring additional follow-up. * ...

Pain & Rehabilitative Consultants Medical Group

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Commercial and Bay Surgery Center (BSC) Billing Specialist (Hybrid)

Emeryville, CA · On-site

$26 - $32/hr

Present accounts to the Billing Manager for lien, collection agency referral, or bad debt determination as necessary. Workers' Compensation & Regulatory Compliance Submit Second Bill Review (SBR ...

AvonRisk

Subrogation Specialist - Part-Time

Rocklin, CA · On-site

$26 - $30/hr

Develops resolution plans by determining filing solutions (i.e, arbitration, suit, and collection agency) to recover payments where subrogation potential has been identified on basic subrogation ...

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How much do collection agency jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collection agency in California is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.79 per hour, depending on experience, location, and employer.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What cities in California are hiring for Collection Agency jobs?

Cities in California with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 13% Part Time, and 16% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $41,127 per year, or $19.8 per hour.

Billing Clerk (Temp)

Family HealthCare Network

Visalia, CA • On-site

$28.60/hr

Full-time

Re-posted 18 days ago

Family HealthCare Network rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description


Primary Accountability
The Billing Clerk performs a major part of the revenue cycle process. Responsible for processing claims, posting payments, researching claim rejections and denials, and working delinquent insurance and patient accounts.
Description of Primary Responsibilities
  1. Performs the billing function at FHCN.
    1. Prepares and submits primary and secondary claims for services rendered according to established policies and procedures.
    2. Reviews claim forms for completion of patient information, CPT and ICD codes, and provider information.
    3. Computes fees and collects payments for services rendered.
    4. Collects and posts payments to accounts receivable system.
    5. Follows-up on correspondence from and researches outstanding aging accounts for third party payers.
    6. Corrects and rebills third party medical or dental claim denials and rejected claims.
    7. Performs income eligibility analysis for patients for different programs if necessary.
    8. Researches and corrects any assigned claim statuses in the practice management system.
    9. Processes any necessary patient refunds according to FHCN policy.
    10. Creates and reviews monthly patient statements.
    11. Answers any patient billing inquiries by researching the requests.
  2. Tracks and processes delinquent patient accounts.
    1. Mails payment request and collection letters.
    2. Processes accounts forwarded to the collection agency and reports collection payments.
    3. Manages the collection accounts system.
  3. Responsible for adhering to the Attendance and Absenteeism Policy, recognizing that regular attendance is considered an essential function of all FHCN positions. Absenteeism is not being at work or failing to attend a paid workshop, training, or event unless the absence is protected by law.
  4. Ability to present to and work at any FHCN location, both at the beginning of a shift or during a shift, based on business need.
  5. Performs other duties as assigned.

Description of Primary Attributes
Professional & Technical Knowledge:
Effective June 1, 2026, all individuals hired into the role must:
  1. Must have proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5.
  2. If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma.
  3. Have a minimum of two years of experience, knowledge, and training in finance and billing or completion of a certificate or license program in billing procedures and successful completion of an externship with Family HealthCare Network.

Technical Skills:
  1. Ability to prepare basic correspondence and simple reports in Microsoft Word.
  2. Ability to use Microsoft Excel to create tables and simple displays of information.
  3. Ability to create basic presentations in Microsoft PowerPoint.

Licenses & Certifications: None required.
Communications Skills:
  1. Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others.
  2. Effectively communicates written information (including electronic correspondence) and verbal presentations.

Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand and walk, and occasionally lift and/or move up to 20 pounds.
Pay Scale:
Min Hourly Rate: $21.00
Max Hourly Rate: $28.60

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