Bilingual Virtual Sales Representative (Cold Caller)
As aย Bilingual Virtual Sales Representative, your primary role will be to conductย cold calls, set appointments, and close sales, makingย at least 100 calls a day. You will use both languages to reach out to as many potential customers as possible, with a specific focus on engaging and closing sales within multiple demographicย markets in the United States Metro Regions. You will be primarily focused on selling and setting appointments to offerย major company postpaid cell phone plans. You will be at the forefront of real-time, on-camera interactions with our customers, delivering expert product recommendations, conducting demos, and providing a premier sales experience through various methods (live video, telephone, and chat).
In this role, youโll provide a unique and exceptional customer experience. In addition to cold calling and sales pitching, youโll access and maintain records in appropriate point of sale systems and handle a variety of sales-related tasks, including customer contracts and warranties, processing credit applications, completing orders from multiple fulfillment options, and activating service.
What will it take to succeed?
In addition to your cold calling focus,ย high energy,ย positivity,ย professionalism, and ease with on-camera interactions will be key to your success. These skills, combined with aย competitive mindsetย to meet and exceed sales goals, will ensure that each customer interaction becomes a successful sales opportunity.
Youโll also be required to:
- Cold call at least 100 potential customers per dayย to set appointments and close sales.
- Reach out to markets in New York and New Jerseyย to generate leads and close sales, communicating effectively in bothย English and your Bilingual language.
- Sell and set appointments to sellย major company postpaid cell phone plansย to customers.
- Consistently display aย high-energy,ย positive,ย professional, andย friendlyย willingness to assist customers through video, chat, or telephone interactions.
- Possess aย competitive spiritย and desire to meet and exceed sales goals.
- Continually maintain working knowledge of all company products, services, and promotions.
- Make recommendations according to customer needs.
- Utilize operational systems to process purchases of all products and services.
- Multi-task in aย fast-pacedย team environment.
- Educate and engage customers through product demonstrations over video software.
- Interact with and sell to customers via video, chat, or telephone interactions and provideย prompt and courteous customer service.
- Ensure adherence toย channel-specific methods, procedures, and clean-desk policies.
- Adhere to all appearance standards, including a dress code.
Requirements:
- Prior experience at AT&T, T-Mobile, or Verizonย isย required.
- Bilingual proficiency in Hindi, Urdu, and Englishย isย required.
- High energyย and the ability to maintain a positive and professional demeanor throughout the workday.
- 1-3 years ofย cold calling, retail, customer-facing, and/or call center sales experience.
- Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by business needs.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to Commute:
- Great Neck Plaza, NY 11021 (Required)