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Cloud Support Jobs (NOW HIRING)

Infosys

Cloud Support Engineer

Richardson, TX · On-site

$50.75 - $67.75/hr

Required : • Maintain AWS cloud platforms supporting microservices and data-driven workloads. • Build and manage containerized solutions using Amazon Elastic Container Registry (ECR) and Amazon ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...

MANTECH

Cloud Support Engineer Nights

Tysons, VA · Hybrid

$56 - $74.75/hr

The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across ...

Sonsoft Inc

Cloud Support Engineer

Bothell, WA · On-site

$62.25 - $83.25/hr

Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...

MANTECH

Senior Cloud Support Engineer

Tysons, VA · On-site

The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...

Rumble

Cloud Support Administrator (Odoo)

Sarasota, FL

$65K - $85K/yr

The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self-service portal and billing system while providing hands-on cloud support to customers. This role ...

Rumble

Cloud Support Administrator (Odoo)

New York, NY

$65K - $85K/yr

The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self-service portal and billing system while providing hands-on cloud support to customers. This role ...

Sonsoft Inc

Cloud Support Engineer

Bothell, WA · On-site

$62.25 - $83.25/hr

Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...

Rumble

Cloud Support Administrator (Odoo)

Miami, FL

$65K - $85K/yr

The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self-service portal and billing system while providing hands-on cloud support to customers. This role ...

Rumble

Cloud Support Administrator (Odoo)

Tampa, FL

$65K - $85K/yr

The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self-service portal and billing system while providing hands-on cloud support to customers. This role ...

MANTECH

Senior Cloud Support Engineer

Tysons, VA

The Senior Cloud Support Engineer will leverage their strong technical background and knowledge to provide senior operational and technical support to the Frontline operations team. You will help ...

ARA

Tier 1 Cloud Support

San Antonio, TX · On-site

If you are looking for a career as a Tier 1 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh ...

ARA

Tier 2 Cloud Support

San Antonio, TX · On-site

If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our San ...

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How much do cloud support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for cloud support in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is a Cloud Support job?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a typical day look like for someone in a Cloud Support role?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in the Cloud Support position, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

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What cities are hiring for Cloud Support jobs? Cities with the most Cloud Support job openings:
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Cloud Support jobs near you
Infographic showing various Cloud Support job openings in the United States as of May 2026, with employment types broken down into 3% Internship, 16% As Needed, 76% Full Time, 2% Part Time, and 3% Contract. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.
Cloud Support Engineer

Cloud Support Engineer

Infosys

Richardson, TX • On-site

$50.75 - $67.75/hr

Full-time

Posted 22 days ago

Infosys rating

7.5

Company rating: 7.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

96th of 203 rated it services

Job description

Job Summary:
Infosys is a global leader in next-generation digital services and consulting, specializing in leveraging advanced technologies for financial institutions. As an Infrastructure Consultant 2, you will collaborate with internal and client teams to resolve complex incidents, evaluate IT infrastructure, and contribute to the design of scalable solutions.
Responsibilities:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise
Qualifications:
Required:
• Maintain AWS cloud platforms supporting microservices and data-driven workloads.
• Build and manage containerized solutions using Amazon Elastic Container Registry (ECR) and Amazon Elastic Container Service (ECS).
• Implement and support event-driven architectures using Amazon EventBridge.
• Experience in RDS, Amazon Redshift.
• Collaborate with data engineers and analytics teams on ingestion, transformation, and reporting pipelines.
• Support and maintain backend services using Java/Python.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Preferred:
• Experience in CI/CD pipelines using GitLab.
Company:
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services. Founded in 1981, the company is headquartered in Bangalore, IND, with a team of 10001+ employees. The company is currently Late Stage.

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