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Cloud Support Jobs in Texas (NOW HIRING)

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Oracle Procurement Cloud Support Job Location: Austin, TX 78701 Job Mode: Onsite Contract Duration: 12 Months W2 candidates only preferred US Citizen, Green Card and GC EAD candidates only preferred ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

What this role is actually about We're hiring a Cloud Support Engineer Lead to own the reliability, observability, and operational health of business-critical applications running on Microsoft Azure.

New

In this role, you will be at the forefront of managing and optimizing cloud-based environments to support mission-critical operations. You'll work collaboratively with a talented group of ...

Perform general post-sales support in conjunction with cloud support resources * Serve as the cloud platform point-of-contact for reactive post-sales cloud platform activities * Coordinate customer ...

Cloud Developer

Dallas, TX · On-site

$55.75 - $76.25/hr

As a Cloud Developer Contractor, you will support the project team by building, testing, and maintaining cloud-based solutions to meet business requirements. Develop and implement cloud-based ...

Cloud Developer

Dallas, TX · On-site

$55.75 - $76.25/hr

Experience:- 5 Years As a Cloud Developer Contractor, you will support the project team by building, testing, and maintaining cloud-based solutions to meet business requirements. Develop and ...

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Cloud Support information

See Texas salary details

$21

$58

$81

How much do cloud support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for cloud support in Texas is $58.59, according to ZipRecruiter salary data. Most workers in this role earn between $49.95 and $66.73 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Texas?

The most popular types of Cloud Support jobs in Texas are:

What cities in Texas are hiring for Cloud Support jobs?

Cities in Texas with the most Cloud Support job openings:

Infographic showing various Cloud Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $121,863 per year, or $58.6 per hour.

Senior Cloud Support Engineer

Futurex

Bulverde, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Position Overview:
We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical environments. The ideal candidate has a strong background in cloud infrastructure, networking, and security technologies, with a preferred focus on HSMs, PKI, and key management systems. If you have a passion for solving technical challenges and delivering exceptional customer experiences, this is the perfect role for you.

Key Responsibilities:

  1. Technical Troubleshooting and Support:
    • Provide advanced troubleshooting and technical support for customer cloud environments.
    • Analyze and resolve issues involving networking, system configurations, and application integrations.
    • Serve as an escalation point for complex technical issues.
  2. Customer Engagement:
    • Collaborate with customers to understand their technical environments and tailor solutions to meet their needs.
    • Guide customers in best practices for deploying and managing cloud-based systems.
  3. System Analysis and Documentation:
    • Diagnose performance issues in distributed environments.
    • Document problem resolution processes, technical insights, and knowledge base articles.
  4. Collaboration:
    • Work closely with engineering, product, and operations teams to address root causes of recurring issues.
    • Contribute to the design and implementation of support tools and processes.
  5. Security Expertise:
    • Support the implementation and management of Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and key management systems.
    • Ensure compliance with security standards and protocols.

Requirements

Required:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 5+ years of experience in technical support or cloud engineering roles.
  • Proficiency in troubleshooting cloud infrastructure (AWS, Azure, GCP).
  • Strong knowledge of networking concepts, including TCP/IP, DNS, firewalls, and VPNs.
  • Hands-on experience with Linux/Unix systems.
  • Excellent problem-solving and communication skills.

Preferred:

  • Experience with Hardware Security Modules (HSMs), Public Key Infrastructure (PKI), and/or key management systems.
  • CCNA certification or equivalent networking expertise.
  • Familiarity with IT security frameworks and best practices.
  • Experience with scripting languages (Python, Bash) and automation tools.

Benefits

  • Health, dental, vision, life, and short/long-term disability insurance
  • Paid vacation, holidays, and sick leave
  • Competitive compensation and opportunities for advancement
  • Retirement plan with employer contribution match
  • Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
  • One of San Antonio’s “Best Places to Work” for nine consecutive years
  • This job is at our Bulverde, TX office