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Remote Cloud Support Jobs in Texas (NOW HIRING)

LivePerson

Senior Cloud Architect

Dallas, TX · On-site +1

$150K - $160K/yr

Position Overview As the Senior Cloud Architect (Network & SRE) , you will serve as a senior ... Including maternity/paternity support and fertility services. Workplace Flexibility * Remote-First ...

Dunhill Solutions

Cloud Engineer Sr- Secret

San Antonio, TX · On-site +1

$121K - $168K/yr

This position is a remote role to support the Department of Defense (DoD) Active Secret Clearance required* **Must live near DC Metro area OR San Antonio, TX to be considered** The Cloud Engineer ...

PTP

Genesys Cloud Engineer - REMOTE

Austin, TX · On-site +1

$54.25 - $72.75/hr

Conduct technical implementation activities from post-sale to support transition * Develop call ... Genesys Cloud CX: Professional Certification Desired * Genesys Cloud CX: Architect Certification

Texas Mutual Insurance Company

Senior Cloud Engineer

Austin, TX · On-site +1

$55.25 - $73.75/hr

... remote access, and security access applications. Coordinate with department leadership to plan ... As the state's largest workers' compensation provider, we support injured workers in returning to ...

New

NTT DATA Services

Lead AWS Public Cloud Engineer

Austin, TX · Remote

$55.25 - $73.75/hr

Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. * Have strong expertise in multi-cloud security compliance, data encryption, network security, user access ...

NTT DATA Services

Lead AWS Public Cloud Engineer

Austin, TX · Remote

$54.25 - $72.75/hr

Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. * Have strong expertise in multi-cloud security compliance, data encryption, network security, user access ...

Dark Wolf Solutions

Google Cloud Engineer

San Antonio, TX · Remote

$50.25 - $67.25/hr

Dark Wolf is looking for Google Cloud Engineers are responsible for designing, implementing, and ... Experience with DoD/DISA cybersecurity policies This position will be hybrid / remote based out of ...

New

Delan Associates, Inc.

Cloud Data Migration Engineer

Austin, TX · On-site +1

$55.25 - $73.75/hr

Cloud Data Migration Engineer Austin, Texas (Hybrid - 3 Days Remote | Onsite Monday & Thursday) Experience: Minimum 12+ Years Mandatory Skills • Oracle Database Migration • AWS Database Migration ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

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All JobsCloud Support JobsRemote Cloud Support JobsRemote Cloud Support Jobs in Texas

Remote Cloud Support information

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Cloud Support jobs in Texas? The most popular types of Cloud Support jobs in Texas are:
What are popular job titles related to Remote Cloud Support jobs in Texas? For Remote Cloud Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Cloud Support jobs in Texas look for? The top searched job categories for Remote Cloud Support jobs in Texas are:
What cities in Texas are hiring for Remote Cloud Support jobs? Cities in Texas with the most Remote Cloud Support job openings:
Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Support Specialist

Remote Talent Cloud

Dallas, TX • Remote

$20/hr

Contractor

Posted 7 days ago

Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

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