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Cloud Support Jobs in California (NOW HIRING)

The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results ...

Role: Cloud Support Engineer Loc: San Jose, CA (hybrid) Let's create our future together at The AES Group! About The AES Group: The AES Group is a premier technology and engineering consulting ...

Company Description Intelliswift Software, Inc Preferred Qualifications Excellent oral and written communication skills Passionate about customers and new technology Experience in at least one of the ...

Cloud Engineer

Livermore, CA · On-site

$62 - $82.75/hr

Significant experience in cloud platform administration and support, with experience in technologies such as AWS, Azure, Google Cloud Platform, or hybrid cloud environments. * Advanced knowledge of ...

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

Cloud Engineer

Livermore, CA · On-site

$62 - $82.75/hr

This role supports multiple sites across the country and occasional travel is required to ... Deploy and manage cloud infrastructure in support of scientific, engineering, and business ...

Senior Cloud Engineer

Livermore, CA · On-site

$65.50 - $87.50/hr

This role supports multiple sites across the country and occasional travel is required to ... Deploy and manage cloud infrastructure in support of scientific, engineering, and business ...

This role supports multiple sites across the country and occasional travel is required to ... Deploy and manage cloud infrastructure in support of scientific, engineering, and business ...

Senior Cloud Engineer

Livermore, CA

$65.50 - $87.50/hr

This role supports multiple sites across the country and occasional travel is required to ... Deploy and manage cloud infrastructure in support of scientific, engineering, and business ...

Azure Cloud Architect

Long Beach, CA · On-site

$117.10 - $151.54/hr

Azure Cloud Architect Location: Long Beach, CA - Hybrid Duration: 1+ year Rate: $85-95/hr on W2 or ... Design, implement, and support Azure infrastructure services in alignment with enterprise ...

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Cloud Support information

See California salary details

$23

$62

$86

How much do cloud support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for cloud support in California is $62.06, according to ZipRecruiter salary data. Most workers in this role earn between $52.88 and $70.67 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in California?

The most popular types of Cloud Support jobs in California are:

What cities in California are hiring for Cloud Support jobs?

Cities in California with the most Cloud Support job openings:

Infographic showing various Cloud Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $129,089 per year, or $62.1 per hour.

Cloud Support Engineer

San Ramon, CA • On-site

Radiansys Inc.
IT Services • 1 - 10 employees

Contractor

Re-posted 15 days ago


Job description

Company Description
Job Description
The Software & Services Support team is seeking experienced Software Support professionals to provide Technical Support for the Predix Cloud: The Software Platform for the Industrial Internet. The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results in a fast paced environment.
Essential Responsibilities:
• You will be accountable for taking direct support cases from users of the Industrial Cloud PAAS & SAAS customers
• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
• Trouble-shoot application alerts from monitoring tools and follow necessary playbook steps to resolve or escalate appropriately
• Work directly with Service architects to help reproduce and resolve customer issues
• Drive customer communication during critical events
• Drive projects that improve support-related processes and our customers' technical support experience
• Write tutorials, how-to videos, and other technical articles for the customer community and knowledgebase
• Work on critical, highly complex customer problems that may span multiple services
• Participate in a 24x7 on-call rotation
• Collaborate with cross functional stakeholders
• Provide timely and accurate estimates for deliverables
• Contribute on the support user forums and developer community
Desired Skills:
• Experience with monitoring tools such as New Relic, Splunk, Sensu, log stash, Nimsoft
• Experience with supporting operations of Cloud application fabric and/or PaaS technologies such as Cloud Foundry
• Strong communication, and time management skills
• Strong interpersonal and written communication skills
• Ability to work in a fast paced, multi-site organization
• Experience working in Agile development environment
Qualifications
Qualifications/Requirements
• Bachelor's Degree in Computer Science/ Engineering OR "STEM" Majors (Science, Technology, Engineering and Math)
• A minimum of 3 years of experience in cloud/online service operations or Saas Technical Support
• Strong Unix/Linux Skills
• Hands-on experience with at least one third generation automation as well as continuous integration and deployment solutions such as Chef, Jenkins, Puppet
Additional Information