ZipRecruiter

Log In

1

Cloud Support Jobs in California (NOW HIRING)

Crusoe

Cloud Support Engineer

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Radiansys Inc.

Cloud Support Engineer

San Ramon, CA · On-site

The Cloud Support Engineer needs to have experience with supporting applications on the cloud that have services-based architectures; strong communication skills, and a motivation to achieve results ...

The AES Group

Cloud Support Engineer

San Jose, CA · On-site

Role: Cloud Support Engineer Loc: San Jose, CA (hybrid) Let's create our future together at The AES Group! About The AES Group: The AES Group is a premier technology and engineering consulting ...

Jobsbridge

Cloud Support Engineer

San Ramon, CA

Company Description Intelliswift Software, Inc Preferred Qualifications Excellent oral and written communication skills Passionate about customers and new technology Experience in at least one of the ...

DPP Tech

Cloud Engineer

Livermore, CA · On-site

$62 - $82.75/hr

Significant experience in cloud platform administration and support, with experience in technologies such as AWS, Azure, Google Cloud Platform, or hybrid cloud environments. * Advanced knowledge of ...

Crusoe

Staff Cloud Support Engineer

Sunnyvale, CA · On-site

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

Crusoe

Staff Cloud Support Engineer

San Francisco, CA · On-site

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

Crusoe

Staff Cloud Support Engineer

San Francisco, CA · On-site

As a Staff Cloud Support Engineer , you are a technical authority within Crusoe Cloud and a force multiplier across Customer Experience, SRE, Networking, Fleet, and Product teams. You operate beyond ...

DPP Tech, Inc.

Cloud Engineer

Livermore, CA · On-site

$62 - $82.75/hr

This role supports multiple sites across the country and occasional travel is required to ... Deploy and manage cloud infrastructure in support of scientific, engineering, and business ...

next page

Showing results 1-20

All JobsCloud Support JobsCloud Support Jobs in California

Cloud Support information

See California salary details

$23

$62

$86

How much do cloud support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for cloud support in California is $62.06, according to ZipRecruiter salary data. Most workers in this role earn between $52.88 and $70.67 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in California?

The most popular types of Cloud Support jobs in California are:

What are popular job titles related to Cloud Support jobs in California?

For Cloud Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Cloud Support jobs in California look for?

The top searched job categories for Cloud Support jobs in California are:

What cities in California are hiring for Cloud Support jobs?

Cities in California with the most Cloud Support job openings:

Cloud Support jobs near you
Infographic showing various Cloud Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $129,089 per year, or $62.1 per hour.

Cloud Support Engineer

Crusoe

Sunnyvale, CA • On-site

$65.50 - $87.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
About This Role:
Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.
What You'll Be Working On:
  • Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
  • On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
  • Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
  • Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
  • Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
  • Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
  • Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You'll Bring to the Team:
  • Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
  • Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
  • Version Control: Proficiency with Git for code management and collaboration.
  • Customer Support Experience: 2-5 years of experience in a customer support role, ideally within cloud, storage, or networking environments.
  • Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
  • Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
  • Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
  • HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:
  • Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
  • Cloud Expertise: Deep understanding of specific cloud platforms and services.
  • Automation Skills: Experience with automation tools and scripting languages.
  • Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
  • Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
  • Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:
  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location

Compensation Range
Compensation will be paid in the range of up to $125,000 - $145,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Apply