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Clinical Manager Jobs in Raleigh, NC (NOW HIRING)

Amedisys, Inc.

RN Clinical Manager Home Health

Durham, NC · On-site

$80K - $88K/yr

This role is for you! ✨ We're looking for a compassionate RN Clinical Manager to join our Home Health Active RN license required 1+ year RN experience (Home Health or Hospice) 1+ year RN management ...

Amedisys, Inc.

RN Clinical Manager Home Health

Durham, NC · On-site

$80K - $88K/yr

This role is for you! We're looking for a compassionate RN Clinical Manager to join our Home Health Active RN license required 1+ year RN experience (Home Health or Hospice) 1+ year RN management ...

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Showing results 21-40

All JobsClinical JobsClinical Manager JobsClinical Manager Jobs in Raleigh, NC

Clinical Manager information

See Raleigh, NC salary details

$38.9K

$77.1K

$119.6K

How much do clinical manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for clinical manager in Raleigh, NC is $77,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $86,000.00 per year, depending on experience, location, and employer.

Is a clinical manager a good job?

A clinical manager oversees healthcare teams and operations in medical settings, requiring strong leadership, communication, and organizational skills. The role typically offers competitive salaries, opportunities for advancement, and the chance to impact patient care, making it a stable and rewarding career for those interested in healthcare management.

What is the average salary for a clinical manager in the US?

The average salary for a clinical manager in the US is approximately $85,000 to $100,000 per year, depending on experience, location, and the size of the healthcare organization. Clinical managers often hold a bachelor's or master's degree in healthcare administration or a related field and may require certification such as CCM or CPHQ.

What is the difference between Clinical Manager vs Clinical Supervisor?

AspectClinical Manager

Required CredentialsTypically requires a master's degree in healthcare, nursing, or related field, along with relevant certifications.
Work EnvironmentOversees multiple clinical teams or departments within healthcare facilities.
Employer & Industry UsageCommonly employed in hospitals, clinics, and healthcare organizations to manage operations and staff.
Comparison Search IntentOften compared with Clinical Supervisor due to overlapping responsibilities in clinical settings.

While both roles focus on clinical staff and patient care, a Clinical Manager typically has broader administrative responsibilities, overseeing multiple teams and managing operations. A Clinical Supervisor usually concentrates on direct supervision of clinical staff and patient care activities. Understanding these distinctions helps in choosing the right career path or job search focus.

What is a clinical manager?

A Clinical Manager is a healthcare professional responsible for overseeing the daily operations of a clinic, department, or healthcare facility. They manage staff, coordinate patient care, ensure compliance with healthcare regulations, and work to improve the quality and efficiency of services provided. Clinical Managers often handle budgeting, scheduling, and may also be involved in hiring and training personnel. Their role bridges administrative duties with clinical expertise to ensure optimal patient outcomes and smooth facility operations.

What are some common challenges clinical managers face when balancing administrative duties with patient care oversight?

Clinical Managers often juggle a variety of responsibilities, from overseeing patient care quality to handling staffing, budgeting, and compliance with healthcare regulations. A common challenge is ensuring that administrative tasks—such as scheduling, reporting, and policy updates—do not detract from time spent mentoring clinical staff or addressing patient care issues. Successful Clinical Managers typically develop strong time management skills and delegate effectively, enabling them to maintain high standards in both operational and clinical areas. Regular communication with team members and continuous process improvement also help ease these challenges.

What are the key skills and qualifications needed to thrive as a clinical manager?

To thrive as a Clinical Manager, you need a strong background in healthcare administration, clinical operations, and a relevant degree such as nursing or health management, often accompanied by prior supervisory experience. Familiarity with electronic health records (EHR) systems, compliance regulations, and quality assurance tools is typically required, and certifications like Certified Medical Manager (CMM) or Certified Clinical Manager (CCM) can be advantageous. Leadership, effective communication, and problem-solving skills are essential for managing teams and ensuring optimal patient care. These skills and qualifications are crucial for maintaining efficient clinical workflows, regulatory compliance, and high standards of patient safety and satisfaction.

What degree does a clinical manager need?

A clinical manager typically needs at least a bachelor's degree in nursing, healthcare administration, or a related field. Many employers prefer candidates with a master's degree such as a Master of Business Administration (MBA) or Master of Healthcare Administration (MHA), along with relevant clinical experience and certifications like a Registered Nurse (RN) license or Certified Medical Manager (CMM).

What does a clinical manager do?

A clinical manager oversees healthcare teams and clinical operations within medical facilities, ensuring quality patient care and compliance with regulations. They coordinate staff schedules, manage budgets, and implement policies, often requiring strong leadership, communication skills, and relevant certifications such as a nursing license or healthcare administration degree.
More about Clinical Manager jobs
What are the most commonly searched types of Clinical jobs in Raleigh, NC? The most popular types of Clinical jobs in Raleigh, NC are:
What are popular job titles related to Clinical Manager jobs in Raleigh, NC? For Clinical Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Clinical Manager jobs in Raleigh, NC look for? The top searched job categories for Clinical Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Clinical Manager jobs? Cities near Raleigh, NC with the most Clinical Manager job openings:
Clinical Manager jobs near you
Infographic showing various Clinical Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $77,130 per year, or $37.1 per hour.

Clinical Manager, Advocacy and Navigation

Well

Chapel Hill, NC • On-site

$80K - $90K/yr

Full-time

Posted 3 days ago

New

Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: Clinical Manager, Advocacy and Navigation
Reporting To: Director of Member Services
Location: Chapel Hill, NC
Compensation: $80,000-$90,000 depending on experience, plus 10% bonus target and benefits
Close Date: 8/28/26
About the Role
The Clinical Manager Advocacy & Navigation Manager is responsible for providing strategic and operational leadership for a multi-channel clinical contact center (inbound/outbound calls, video calls, and asynchronous chat) and leading a multi-disciplinary call center team dedicated to delivering high-touch, compassionate, and seamless member support.This role oversees a diverse team of licensed and non-licensed healthcare professionals-such as Registered Nurses, Certified Coaches, Care Navigators, Intake Coordinators, Registered Dietitians (RDs), Clinical Exercise Physiologists (CEPs) and administrative support staff.
The ideal candidate is a licensed RD that thrives in a fast-paced contact center environment, blends clinical knowledge and operational excellence with deep empathy, and is passionate about guiding members through complex benefit structures, provider searches, and personalized care pathways. Reporting directly to the Director of Member Services, you will drive key contact center metrics (First Contact Resolution, SLA adherence, utilization, and quality) while championing an advocacy-first culture.
Key Responsibilities
Team Leadership & Operational Excellence
  • Direct Supervision: Manage, coach, and support a diverse team of clinical and non-clinical staff, including Intake Coordinators, Certified Health Coaches, Registered Dietitians, Clinical Exercise Physiologists, and Nurses.
  • Daily Contact Center Operations: Oversee day-to-day advocacy and navigation team, ensuring seamless handling of workflows, patient inquiries, triage support, provider searches, appointment scheduling, and care navigation.
  • Performance Management: Monitor case queue health, staffing levels and scheduling to hit on Key Performance Indicators(KPIs), including average handle times (AHT), initial resolution rates, and service level agreements (SLAs), time-to-appointment, schedule utilization, and cancellation/no-show rate, without compromising care quality or member empathy.
  • Interdisciplinary Collaboration: Work closely with clinical leads (Nursing, Nutrition, Exercise Science) to ensure cross-functional alignment on member care plans and clinical triage guidelines.
  • Implement rapid operational adjustments to handle peak volume periods, urgent clinical surges, or system outages.
People Leadership & Team Development
  • Directly supervise, coach, and mentor a multi-disciplinary team, including Nurses, Certified Coaches, Care Navigators, Intake Coordinators, Registered Dietitians (RDs), Clinical Exercise Physiologists (CEPs) and administrative support staff
  • Conduct regular performance reviews, one-on-ones, and structured feedback sessions focused on metric accountability and professional growth.
  • In coordination with the MS leadership support recruitment efforts, onboarding, and continuous training programs and skill-building sessions to decrease time-to-proficiency, continuously upskill the team and reduce turnover.
  • Foster an engaging, high-empathy, and patient-first culture that minimizes agent burnout in a high-stress contact center environment.
Member Advocacy & Navigation Strategy
  • Complex Case Escalation: Serve as the second-tier escalation point for complex member challenges, intricate benefit/claims inquiries, and high-friction provider network searches.
  • Seamless Care Routing: Ensure smooth handoffs between intake teams, Well Guides, intake coordinators, and clinical specialists (Nurses, RDs, CEPs)
  • Process Improvement: Identify workflow gaps and operational bottlenecks, to continuously improve member outcomes and overall satisfaction. Identify opportunities where we can enhance our navigation and advocacy capabilities.
  • Maintain and update standard operating procedures (SOPs) for internal collaboration, contact routing and nurse-triage guideline
  • Work with Member Services leadership to evaluate gaps in current tooling and evaluate new tools, including provider search tooling, for efficacy and efficiency.
Quality, Training & Compliance
  • Quality Assurance (QA): Partner with QA to perform routine chart review and call monitoring to ensure accuracy, quality, and adherence to best practices in benefits interpretation, navigation, best-in-class coaching, and clinical/wellness guidelines.
  • Regulatory Compliance: Ensure all call center practices comply with HIPAA, state healthcare regulations, and organizational privacy/security protocols.

Requirements
  • 5+ years in healthcare navigation, member advocacy, telephonic triage, care/case management, or care coordination.
  • 2-4+ years of direct supervisory or management experience in a clinical call center/contact center environment.
  • Licensure: Active, unencumbered Registered Nurse (RN) license in North Carolina required or Licensed Clinical Social Worker (LCSW/LMSW) license required; multi-state/compact license strongly preferred given a remote, multi-state member population.
  • Certification: National Board of Health and Wellness Coaches (NBHWC) preferred but not required
  • Knowledge Base: Strong understanding of health plan design, benefit verification, provider network directory structures, and care management workflows.
  • Cross-Functional Management: Proven track record of managing both non-clinical support staff (Intake Coordinators) and clinical professionals (Nurses, Dietitians, Exercise Physiologists, Certified Coaches).

Apply