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Client Success Jobs in Quebec (NOW HIRING)

Caeus

Customer Success Lead

Montreal, QC

The Customer Success Lead (CSL) is responsible for driving longterm customer success, adoption, and value realization for Pelesys digital training solutions, with a strong focus on reducing customer ...

Corning

Customer Success Manager

Montreal, QC · On-site

Role Purpose The Customer Success Manager will be responsible to ensure that customers maximize the value out of their iBwave products by driving adoption, satisfaction, best practices and loyalty ...

MaintainX

Customer Success Manager

Montreal, QC

CA$150/day

Job Summary As a Customer Success Manager (CSM) at MaintainX, you'll be a strategic partner to our customers and drive value, retention and growth. Our CSMs are not just support partners, they are ...

HollisWealth

Client Relationship Manager

Montreal, QC · Hybrid

Client Relationship Manager - Group Savings and Retirement Build the Future with Us Are you ... Contribute to team success by sharing best practices and participating in internal activities What ...

HollisWealth

Client Relationship Manager

Quebec, QC · Hybrid

This role as Client Relationship Manager (CRM) , Group Insurance and Retirement Solutions could be ... Contribute to the success of the DCR team by sharing your knowledge and experience during internal ...

IMP Group

Manager Client Experience

Dorval, QC

Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a ... Summary As Manager Client Experience, you will be responsible for overseeing and enhancing the ...

Axya

Customer Success Manager

Montreal, QC · On-site

Customer success is a whole-organization priority at Axya. You work closely with: the VP of Customer Success, one other CSM, a data analyst, a three-person support team, and direct access to product ...

Lifeworks

Client Relationship Leader

Montreal, QC · On-site

CA$150K - CA$200K/yr

Coordinate with internal stakeholders to align on Customer Success strategy and objectives ... client management experience. * 5-7+ years of progressive experience across multiple facets (e.g ...

Maya HTT

Senior Manager - Customer Success

Montreal, QC · On-site +1

The Senior Manager - Customer Success will be responsible for operating and leading Maya HTT's Customer Success function, evolving it from a renewals-focused operation into a proactive, value-driven ...

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All JobsClient Success JobsClient Success Jobs in Quebec

Client Success information

See Quebec salary details

$23K

$59.2K

$116.5K

How much do client success jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success in Quebec is $59,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make 2000 a week working from home?

A Client Success professional can earn $2,000 a week by managing multiple client accounts, providing high-quality support, and developing strong communication skills. Achieving this income often requires experience, a reliable internet connection, and proficiency with customer relationship management (CRM) tools. Consistent performance and expanding your client base are key to reaching this earning level.
What are the most commonly searched types of Client Success jobs in Quebec? The most popular types of Client Success jobs in Quebec are:
What are popular job titles related to Client Success jobs in Quebec? For Client Success jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Quebec look for? The top searched job categories for Client Success jobs in Quebec are:
Client Success jobs near you
Chef de Projet Customer Success Manager (H/F/X)

Chef de Projet Customer Success Manager (H/F/X)

Transdev

Montreal, QC

Other

Posted 5 days ago

Transdev North America rating

6.4

Company rating: 6.4 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

58th of 76 rated public transport

Job description

Transdev recrute un Chef de Projet Customer Success Manager (H/F/X)

Creee en 2001 a Aix en Provence, Cityway figure parmi les experts mondiaux du calcul d'itineraires et des applications de mobilite. Filiale en pleine croissance du Groupe Transdev specialisee dans le digital, et forte de plus de 130 collaborateurs, Cityway developpe, maintient et exploite une gamme innovante de logiciels facilitant la mobilite et l'usage des Transports en Commun : site internet, application smartphone, calculateur d'itineraire multimodal, information geographique, etc.

Le digital est ta passion ? Tu recherches une entreprise a taille humaine, en pleine croissance qui t'offre des projets innovants ? Alors n'hesite plus, Cityway est ta solution !

Ta destination : L'innovation, la creativite !

Rattache(e) au Responsable pole projets, nous recherchons un(e) Chef de Projet - Customer Success Manager chevronne(e) pour le territoire nord-americain, base au Canada.

Ce poste comporte trois dimensions preponderantes :

Gestion de projets complexes (Build & Run), avec des contraintes budgetaires consequentes (jusqu'a 1M) et un haut niveau d'exigence en pilotage.
Expertise IT confirmee, avec la capacite de comprendre et de coordonner la mise en oeuvre de solutions techniques.
Experience averee en Customer Success Management, avec un sens aigu de la relation client et du developpement de comptes.

Tu seras au coeur de notre strategie de satisfaction client et de croissance, en pilotant des projets majeurs de mobilite digitale et en accompagnant nos clients sur toutes les phases, du deploiement a l'optimisation continue.

Si tu as envie de relever des defis techniques et relationnels dans un contexte international, ce poste est pour toi.

Tes missions si tu les acceptes :

Garantir en tant que Chef de Projets Customer Success Manager, la satisfaction et la fidelisation de nos clients. Devenir un veritable pilier de notre developpement sur le territoire.
Tes missions generales, ton role strategique :
-Piloter la mise en oeuvre et le suivi des projets clients avec une vision globale et transverse de nos solutions,
-Etre le point de contact privilegie entre les clients et les equipes internes (France, Etats-Unis, Canada),
-Assurer un haut niveau de satisfaction client tout en veillant aux interets de l'entreprise,
-Coordonner efficacement avec les equipes Cityway pour resoudre les demandes clients.

Tes missions sur les projets en build, construire le succes client :
-Orchestrer le deploiement des systemes chez les nouveaux clients,
-Piloter les budgets, depenses et imputations sur tes projets et en garantir la performance financiere
-Etablir des rapports periodiques a ta direction sur tous les aspects de tes projets (risques, aspects contractuels, financiers, contextuels client...)
-Concevoir et dispenser des formations personnalisees sur nos outils et solutions,
-Accompagner les clients dans l'adoption et l'optimisation de nos solutions.

Tes missions en phase de run, assurer la performance au quotidien :
-Gerer l'assistance et le support continu aux clients,
-Analyser les besoins exprimes des clients et proposer des solutions adaptees,
-Preparer et animer les reunions de suivi (comites periodiques, suivis contractuels et budgetaires, revues internes),
-Surveiller les indicateurs de performance et prendre des mesures proactives pour maintenir la satisfaction client a un niveau maximal,
-Alerter la direction en cas de degradation de la relation client liee a des dysfonctionnements.

Tes missions commerciales, booster la croissance client :
-Assister l'equipe avant-vente dans la preparation des reponses aux appels d'offres, les renouvellements de contrats et les demonstrations.
-Identifier et developper des opportunites de croissance au sein des comptes existants
-Qualifier les besoins d'evolution et collaborer avec le Key Account Manager pour la realisation commerciale des avenants
-Suivre la rentabilite des contrats et alerter en cas de risques.

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