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Client Success Associate Jobs in Quebec (NOW HIRING)

Distro

Client Implementation Consultant

Montreal, QC · On-site

... overall client success and satisfaction during the implementation of our products/services ... Associate degree preferred 3 years related experience required Physical Demands: Reasonable ...

Grainger Businesses

Effectuer des activités de dépannage/réparation de machines pour différentes machines sur le site du client. * Mettre en œuvre le travail de territoire relatif à la planification et à ...

Unoria Coopérative

Ton entreprise Reconnue pour l'excellence de son expérience client, la mobilisation de ses 600 employés et son implication responsable dans le milieu, Unoria Coopérative occupe la position de ...

Royal Bank of Canada

Associate

Montreal, QC

Maintain existing client accounts and identify opportunities to contact clients. You will be ... success that is mutual. * A comprehensive Total Rewards Program, including bonuses and flexible ...

Royal Bank of Canada

Associate

Sherbrooke, QC · On-site

Maintain existing client accounts and identify opportunities to contact clients. You will be ... success that is mutual. * A comprehensive Total Rewards Program, including bonuses and flexible ...

Royal Bank of Canada

Associate

Trois-rivieres, QC · On-site

We are proud of our collaborative, supportive culture that enables success at every level and ... Maintain existing client accounts and identify opportunities to contact clients. You will be ...

National Bank

Wealth Associate (On-Site)

Brossard, QC

Brossard A career as an Associate in the Wealth Management team at National Bank, will give you the ... client experience. Collaboration and partnership will be key to your success. We want to contribute ...

Royal Bank of Canada

Associate

Montreal, QC · On-site

As an Associate, you provide direct client and sales support to the Financial Planners to enable ... Demonstrated success working in a fast paced environment with the ability to manage competing ...

National Bank

Wealth Associate

Quebec, QC · On-site

A career as a Wealth Associate at National Bank is a job where you can showcase your ability to ... client experience. Collaboration and partnership will be key to your success. Prerequisites:

National Bank

Wealth Associate

Laval, QC · On-site

A career as a Wealth Associate at National Bank is a job where you can showcase your ability to ... client experience. Collaboration and partnership will be key to your success. Prerequisites:

National Bank

A career as a Wealth Associate at National Bank is a job where you can showcase your ability to ... client experience. Collaboration and partnership will be key to your success. Prerequisites:

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Quebec

Client Success Associate information

See Quebec salary details

$14K

$46.5K

$74.5K

How much do client success associate jobs pay per year?

As of Aug 4, 2026, the average yearly pay for client success associate in Quebec is $46,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Quebec? The most popular types of Client Success jobs in Quebec are:
What are popular job titles related to Client Success Associate jobs in Quebec? For Client Success Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Quebec look for? The top searched job categories for Client Success Associate jobs in Quebec are:
What cities in Quebec are hiring for Client Success Associate jobs? Cities in Quebec with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,526 per year, or $22.4 per hour.

Client Implementation Consultant

Distro

Montreal, QC • On-site

Full-time

Re-posted 7 days ago

Job description

Job Title: Client Implementation Specialist
Overview: The Client Implementation Specialist engages new clients and manages the full implementation phase. This position is the client's main point of contact during implementation and is responsible for overall client success and satisfaction during the implementation of our products/services.
Essential Duties and Responsibilities:
Complete client shell setup and dashboard creation in Prism (HRIS) for new clients.
Manage multiple client implementations, run first payroll(s), and train newly onboarded clients.
Act as a liaison between internal stakeholders.
Develop and execute implementation project plans.
Consult with clients to determine payroll, HR, and benefit needs; recognize client business concerns and recommend and implement an appropriate solution.
Maintain Client Space (CRM) by updating milestones, tasks, and other related items.
Work with Business Consultant to initiate the client implementation process.
Review and audit client payroll and HR data for accuracy.
Understand our Service Types and Service Model to facilitate client transition to the ongoing service model.
Knowledge, Skills, and Abilities:
HR/Payroll Outsourcing and/or PEO industry knowledge required
HRIS/CRM/Systems experience
Payroll & tax subject matter knowledge
Analytical skills
Time management skills
Excellent written and verbal communication
Project management skills
Problem-solving skills
Office product knowledge
Education & Experience:
Associate degree preferred
3 years related experience required
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Frequently required to sit; occasionally required to stand and walk.
Specific vision abilities required include close vision, color vision, and ability to adjust focus.
Frequently required to talk and hear.
Moderate concentration/intensity, which includes prolonged mental effort.
Average memory, taking into consideration the amount and type of information.
Noise level in the work environment is usually moderate.
 
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$75,000 - $82,500 a month
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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