Le Développeur CRM joue un rôle clé dans la conception, l'optimisation et la personnalisation de notre plateforme CRM afin de soutenir les objectifs d'affaires. Il agit comme catalyseur en ...
Le Développeur CRM joue un rôle clé dans la conception, l'optimisation et la personnalisation de notre plateforme CRM afin de soutenir les objectifs d'affaires. Il agit comme catalyseur en ...
Développeur CRM
Papineauville, QC · On-site
Le Développeur CRM joue un rôle clé dans la conception, l'optimisation et la personnalisation de notre plateforme CRM afin de soutenir les objectifs d'affaires. Il agit comme catalyseur en ...
Développeur CRM
Papineauville, QC · On-site
Le Développeur CRM joue un rôle clé dans la conception, l'optimisation et la personnalisation de notre plateforme CRM afin de soutenir les objectifs d'affaires. Il agit comme catalyseur en ...
E-mail & CRM Specialist
CA$33 - CA$36/hr
Corporate Requisition Number: 21491-CRM-08-13 Date Opened: August 13, 2026 Number of Openings: 1 Job Type: Permanent Pay Class: Full Time Education: Bachelor's Degree Career Level: Mid-Level Who We ...
E-mail & CRM Specialist
CA$33 - CA$36/hr
Corporate Requisition Number: 21491-CRM-08-13 Date Opened: August 13, 2026 Number of Openings: 1 Job Type: Permanent Pay Class: Full Time Education: Bachelor's Degree Career Level: Mid-Level Who We ...
E-mail & CRM Specialist
Laval, QC · On-site
CA$33 - CA$36/hr
Corporate Requisition Number: 21491-CRM-08-13 Date Opened: August 13, 2026 Number of Openings: 1 Job Type: Permanent Pay Class: Full Time Education: Bachelor's Degree Career Level: Mid-Level Who We ...
E-mail & CRM Specialist
Laval, QC · On-site
CA$33 - CA$36/hr
Corporate Requisition Number: 21491-CRM-08-13 Date Opened: August 13, 2026 Number of Openings: 1 Job Type: Permanent Pay Class: Full Time Education: Bachelor's Degree Career Level: Mid-Level Who We ...
Relationship Manager
Saint-hyacinthe, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Saint-hyacinthe, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Granby, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Granby, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Saint-hyacinthe, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Saint-hyacinthe, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Saint-jean-sur-richelieu, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Saint-jean-sur-richelieu, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Drummondville, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Relationship Manager
Drummondville, QC · On-site
CA$56K - CA$103K/yr
Commercial Sales & Service Cultivates, builds, and manages relationships with a portfolio of small ... Identifies prospective customers and cross-sells additional products and services to meet their ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
Sommaire du poste Relevant de la Directrice marketing, le ou la Spécialiste stratégie numérique & CRM sera responsable de la performance de nos campagnes numériques, de l'optimisation de notre ...
We are looking for a detail-oriented and proactive CRM& Content Administratorto join our team. In this role, you willbe responsible formanaging content within the Veeva Vault CRM platform, ensuring ...
We are looking for a detail-oriented and proactive CRM& Content Administratorto join our team. In this role, you willbe responsible formanaging content within the Veeva Vault CRM platform, ensuring ...
Senior Relationship Manager
Montreal, QC · On-site
CA$69K - CA$129K/yr
Customer Service * Problem Solving * Negotiation * Customer Relationship Building Expert level of proficiency: * Financial Analysis Salary : $69,000.00 - $129,000.00 Pay Type: Salaried The above ...
Senior Relationship Manager
Montreal, QC · On-site
CA$69K - CA$129K/yr
Customer Service * Problem Solving * Negotiation * Customer Relationship Building Expert level of proficiency: * Financial Analysis Salary : $69,000.00 - $129,000.00 Pay Type: Salaried The above ...
Participer a l'implantation et a la configuration de plateformes CRM, marketing et automatisation; * Contribuer a l'optimisation des parcours clients, de la gestion des leads et des processus de ...
Participer a l'implantation et a la configuration de plateformes CRM, marketing et automatisation; * Contribuer a l'optimisation des parcours clients, de la gestion des leads et des processus de ...
The team supports customer growth, carrier engagement, Meet-Me-Room (MMR) operations ... The Carrier Relationship Manager is responsible for the strategic management, growth, governance ...
The team supports customer growth, carrier engagement, Meet-Me-Room (MMR) operations ... The Carrier Relationship Manager is responsible for the strategic management, growth, governance ...
The team supports customer growth, carrier engagement, Meet-Me-Room (MMR) operations ... The Carrier Relationship Manager is responsible for the strategic management, growth, governance ...
The team supports customer growth, carrier engagement, Meet-Me-Room (MMR) operations ... The Carrier Relationship Manager is responsible for the strategic management, growth, governance ...
The team supports customer growth, carrier engagement, Meet-Me-Room (MMR) operations ... The Carrier Relationship Manager is responsible for the strategic management, growth, governance ...
The team supports customer growth, carrier engagement, Meet-Me-Room (MMR) operations ... The Carrier Relationship Manager is responsible for the strategic management, growth, governance ...
Experience in project management practice. \n * Qualities and chief experience. \n * Sociability and excellent negotiation skills; trust and credibility in the context of work with the vice ...
Experience in project management practice. \n * Qualities and chief experience. \n * Sociability and excellent negotiation skills; trust and credibility in the context of work with the vice ...
Pfizer's Customer Relationship Management (CRM) and Audience Center of Excellence sets a new standard for how we engage healthcare professionals (HCPs), patients and consumers. Part of the Chief ...
Pfizer's Customer Relationship Management (CRM) and Audience Center of Excellence sets a new standard for how we engage healthcare professionals (HCPs), patients and consumers. Part of the Chief ...
Customer Relationship Manager information
See Quebec salary details
$23.5K - $32K
9% of jobs
$37.5K is the 25th percentile. Wages below this are outliers.
$32K - $40.5K
24% of jobs
The median wage is $46.2K / yr.
$40.5K - $49K
25% of jobs
$54.9K is the 75th percentile. Wages above this are outliers.
$49K - $57.5K
24% of jobs
$57.5K - $66K
9% of jobs
$66K - $74.5K
1% of jobs
$74.5K - $83K
1% of jobs
$83K - $91.5K
2% of jobs
$91.5K - $100K
2% of jobs
$100K - $108.5K
1% of jobs
$108.5K - $117K
1% of jobs
$23.5K
$52.6K
$117K
How much do customer relationship manager jobs pay per year?
As of Aug 28, 2026, the average yearly pay for customer relationship manager in Quebec is $52,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $56,500.00 per year, depending on experience, location, and employer.
What does a customer relationship manager do?
A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.
How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?
A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.
What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?
To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.
What is the difference between Customer Relationship Manager vs Sales Representative?
| Aspect | Customer Relationship Manager | Sales Representative |
|---|---|---|
| Primary Focus | Building and maintaining long-term customer relationships | Generating sales and closing deals |
| Required Skills | Communication, customer service, relationship management | Persuasion, negotiation, product knowledge |
| Work Environment | Customer service centers, client offices, CRM software | Sales meetings, retail stores, client sites |
| Common Certifications | CRM certifications, customer service training | Sales certifications, product training |
While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.
More about Customer Relationship Manager jobs
What are the most commonly searched types of Customer Relationship jobs in Quebec?
The most popular types of Customer Relationship jobs in Quebec are:
What job categories do people searching Customer Relationship Manager jobs in Quebec look for?
The top searched job categories for Customer Relationship Manager jobs in Quebec are:
What cities in Quebec are hiring for Customer Relationship Manager jobs?
Cities in Quebec with the most Customer Relationship Manager job openings:
Full-time
Posted 16 days ago
Job description
Le Développeur CRM joue un rôle clé dans la conception, l’optimisation et la personnalisation de notre plateforme CRM afin de soutenir les objectifs d’affaires.
Il agit comme catalyseur en alignant les outils sur les besoins réels des utilisateurs et en contribuant à l’efficacité opérationnelle et à l’innovation numérique.
Ce que tu gagnes à travailler chez nous- Salaire à discuter
- Bonus de performance pouvant atteindre 10 % du salaire annuel
- Assurances collectives (50 %-50 %), incluant médicaments et professionnels de la santé
- Télémédecine accessible pour toute la famille
- Régime de retraite avec participation de l’employeur
- Programme d’aide aux employés et à la famille (PAEF)
- Avantages supplémentaires : rabais sur planchers et granules, prime de référence
- Une équipe engagée, humaine et collaborative
- Un environnement propice au développement et à l’évolution professionnelle
Principales responsabilités
- Analyser les besoins des utilisateurs et proposer des solutions sur Monday
- Concevoir, développer et automatiser des flux de travail
- Personnaliser le CRM pour différents départements
- Documenter les solutions et offrir de la formation aux utilisateurs
- Collaborer avec les équipes TI pour l’intégration avec les autres systèmes
- Assurer le suivi et résoudre les problèmes techniques
- Participer à l’amélioration continue de l’écosystème numérique
Compétences recherchées
- Expérience avérée en développement et personnalisation de CRM (Monday = atout clé)
- Maîtrise des outils d’automatisation et d’intégration (API, Zapier, etc.)
- Bonne compréhension des processus d’affaires
- Capacité d’analyse, esprit de synthèse et rigueur
- Autonomie, souci du détail et sens de l’innovation
- Bilinguisme français/anglais, oral et écrit
- Diplôme en informatique, génie logiciel ou expérience équivalente
- Expérience significative avec Monday
- Connaissance des environnements Microsoft 365
- Capacité à gérer plusieurs dossiers simultanément et à travailler sous pression