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Success Jobs in Quebec (NOW HIRING)

AON3D Careers

Director, Customer Success

Montreal, QC · Hybrid

About The Role AON3D is seeking a Director, Customer Success to own the end-to-end post-sale customer experience across success planning, software and printer support, renewals, training, and ...

Avomind

Customer Success Manager

Montreal, QC

The Opportunity They are hiring a Customer Success Manager to own onboarding, adoption, and retention for their growing customer base. This is a hands on role for someone who enjoys working directly ...

Genesys

Senior Customer Success Manager

Quebec, QC · On-site

Own the end to end success of a portfolio of strategic enterprise accounts, driving retention, expansion, and measurable business value * Lead executive level engagement with customer stakeholders to ...

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Showing results 1-20

All JobsSuccess JobsSuccess Jobs in Quebec

Success information

See Quebec salary details

$23.5K

$63.9K

$133.5K

How much do success jobs pay per year?

As of Jul 14, 2026, the average yearly pay for success in Quebec is $63,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $76,500.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as commercial truck drivers, real estate agents, sales managers, and skilled trades like electricians or plumbers. These positions typically require specialized training, certifications, or experience, and often involve sales commissions, tips, or overtime work to achieve high weekly earnings.

What are some common challenges faced by Customer Success Managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What jobs make $3,000 a day?

High-earning jobs such as successful entrepreneurs, top-tier sales executives, specialized surgeons, and certain investment bankers can earn $3,000 or more per day, often through commissions, bonuses, or high-value contracts. These roles typically require advanced skills, extensive experience, and sometimes licensing or certification, and income can vary based on performance and market conditions.

How to make $10,000 a month without a degree?

Achieving a $10,000 monthly income in a success-related role often involves developing high-demand skills such as sales, digital marketing, or technical expertise, and gaining experience through self-education or certifications. Many successful professionals work as entrepreneurs, freelancers, or in sales roles where income is commission-based or performance-driven, allowing for higher earnings without a formal degree.

What is a success career?

A success career typically refers to achieving personal and professional goals, such as job satisfaction, career advancement, and financial stability. It often involves developing relevant skills, gaining experience, and maintaining a positive work-life balance over time.
What are the most commonly searched types of Success jobs in Quebec? The most popular types of Success jobs in Quebec are:
What are popular job titles related to Success jobs in Quebec? For Success jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Success jobs in Quebec look for? The top searched job categories for Success jobs in Quebec are:
Success jobs near you
Infographic showing various Success job openings in Quebec as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $63,863 per year, or $30.7 per hour.

Customer Success Specialist | Specialiste Customer Success

Alveole

Montreal, QC

Other

Medical, PTO

Re-posted 3 days ago

Job description

La version francaise suit ci-dessous.

The Role

We're looking for a Customer Success Specialist to join Alveole's Customer Success team and help drive customer engagement, adoption, and retention across our growing portfolio of clients. This is the first dedicated Customer Success role at Alveole and an exciting opportunity to help shape how we proactively support customers throughout their journey.

Unlike a traditional support role, you'll focus on customer health, platform adoption, and engagement outcomes rather than responding to tickets. You'll manage a large portfolio of accounts, proactively identifying customers who may be underutilizing our platform or programs and helping them realize the full value of their partnership with Alveole. Success in this role comes from strong prioritization, proactive outreach, and a passion for helping customers achieve their goals at scale.

Key Responsibilities

1. Tactical Re-Onboarding (Account Stabilization)

Execute specialized playbooks to re-engage accounts when specific "trigger events" occur:

  • Stakeholder Shifts: Lead the re-introduction process for New POCs or New Leadership Teams to prevent churn during transitions.
  • Strategic Realignment: Pivot the program when a client announces New Goals (e.g., shifting focus from Tenant Engagement to ESG reporting).
  • Platform Adoption: Proactively intervene when MyHive is not set up or shows No/Low Activity, ensuring the client sees the digital value of the program.
  • Engagement Recovery: Reach out and drive action when a Workshop is not booked, ensuring the property meets its tenant engagement targets.

2. Renewal 

  • Renewal Conversations: Be the point of contact for renewal questions and concerns during the client's journey.
  • Contract Health: Identify and resolve any lingering issues that might block a smooth renewal.
You're the Ideal Fit If You HaveMust-Haves
  • 3-4 years of customer-facing experience, or at least 2 years of experience in Customer Success
  • At least 1 year of experience in Customer Success, Account Management, Implementation, Onboarding or a similar role
  • Experience managing a large portfolio of customer accounts
  • Experience in a B2B environment
  • Experience with SaaS platforms or digital products
  • Experience working toward customer adoption, retention, renewal or similar success metrics
  • Experience using ticketing systems and customer management tools
  • Understanding of CRM workflows and customer lifecycle management
  • Strong communication skills and the ability to build relationships with a wide range of stakeholders
  • Excellent prioritization, organization, and time management skills
  • A proactive and customer-centric mindset
  • Fluency in English
Nice-to-Haves
  • French language skills are considered an asset
  • Experience with Zendesk
  • Experience with HubSpot
  • Experience working in a high-volume Customer Success environment
  • Experience supporting customer renewals or retention initiatives
Location & Work Setup

Location: In person at our Montreal HQ four days a week (Monday-Thursday). Fridays can be worked remotely.

Type of contract: Permanent, Full-time (40h/week)

OTE: $70,000-$78,000 CAD

What's in It for You?

Join a mission-driven company creating meaningful environmental impact across North America and Europe

Become the first dedicated Customer Success Specialist at Alveole and help shape the future of our customer success function

Competitive compensation package with performance-based incentives

Comprehensive health benefits from Day 1

Generous and flexible PTO policy

Lunch provided 3 days/week + fully stocked snacks and drinks

Regular company events to connect, celebrate, and have fun with the team

Beautiful office steps from Mont-Royal Metro (with arguably one of the best views in Montreal)

Significant ownership and the opportunity to influence customer engagement, adoption, and retention at scale

Our Hiring Process
  • Intro conversation with Talent Acquisition (15 min)
  • Interview with the Hiring Manager (1h)
  • Work Sample
  • Work Sample Presentation (1h)
  • Offer
A propos de nous :

Alveole a pour mission de reconnecter les gens a la nature en ville, un immeuble a la fois. En tant que societe certifiee B Corporation depuis 2018, nous croyons que les entreprises peuvent etre une force au service du bien.

Nous nous associons aux plus grandes societes immobilieres du monde pour transformer la durabilite en une experience que les locataires peuvent voir, toucher et ressentir. Grace a des ruches sur les toits, des programmes de biodiversite et des donnees ESG, nous aidons nos clients a atteindre leurs objectifs environnementaux tout en engageant les communautes et en renforcant leurs marques.

Vous pouvez trouver notre travail dans des milliers de proprietes a travers l'Amerique du Nord, l'Europe et le Royaume-Uni, motive par la conviction que les entreprises et la biodiversite peuvent prosperer ensemble. En savoir plus sur alveole.buzz

Le poste

Nous recherchons un.e Specialiste Customer Success pour rejoindre l'equipe Customer Success d'Alveole et contribuer a l'engagement, a l'adoption et a la fidelisation de notre clientele grandissante. Il s'agit du premier poste entierement dedie au Customer Success chez Alveole, une occasion unique de participer a la definition de notre approche et de la facon dont nous accompagnons nos clients tout au long de leur parcours.

Contrairement a un role traditionnel de support client, vous ne passerez pas vos journees a repondre a des tickets. Vous vous concentrerez plutot sur la sante des comptes, l'adoption de nos plateformes et l'engagement des clients. Vous gererez un portefeuille important de comptes et identifierez de maniere proactive les clients qui n'utilisent pas pleinement nos plateformes ou nos programmes afin de les aider a tirer un maximum de valeur de leur partenariat avec Alveole. Pour reussir dans ce role, il faut exceller en priorisation, etre a l'aise avec la prise d'initiative et aimer accompagner les clients a grande echelle.

Ce que vous ferez1. Reengagement tactique des comptes (stabilisation des comptes)

Mettre en uvre des strategies ciblees pour reengager les clients lorsqu'un evenement declencheur survient :

  • Changements d'intervenants cles : Piloter le processus de reintroduction lorsqu'un nouveau point de contact ou une nouvelle equipe de direction arrive en place afin d'assurer la continuite de la relation.
  • Evolution des priorites strategiques : Adapter le programme lorsqu'un client modifie ses objectifs (par exemple, en passant de l'engagement des locataires au reporting ESG).
  • Adoption de la plateforme : Intervenir de facon proactive lorsque MyHive n'est pas configure ou presente peu d'activite afin que le client beneficie pleinement de la valeur numerique du programme.
  • Relance de l'engagement : Assurer le suivi lorsqu'un atelier n'est pas reserve afin d'aider la propriete a atteindre ses objectifs d'engagement des locataires.
2. Renouvellements
  • Accompagnement des renouvellements : Etre la personne de reference pour repondre aux questions et preoccupations des clients en lien avec leur renouvellement.
  • Sante contractuelle : Identifier et resoudre les enjeux susceptibles de compromettre un renouvellement harmonieux.
Ce qui vous permettra de reussir dans ce roleExigences essentielles
  • 3 a 4 ans d'experience dans un role en contact avec la clientele, ou au moins 2 ans d'experience en Customer Success
  • Au moins 1 an d'experience en Customer Success, en gestion de comptes, en implantation, en onboarding ou dans un role similaire
  • Experience dans la gestion d'un portefeuille important de comptes clients
  • Experience dans un environnement B2B
  • Experience avec des plateformes SaaS ou des produits numeriques
  • Experience liee a des indicateurs tels que l'adoption, la retention, les renouvellements ou d'autres indicateurs de succes client
  • Experience avec des systemes de billetterie et des outils de gestion de la clientele
  • Bonne comprehension des CRM et du cycle de vie client
  • Excellentes competences en communication et capacite a etablir des relations avec differents types d'intervenants
  • Excellentes capacites d'organisation, de priorisation et de gestion du temps
  • Approche proactive et centree sur le client
  • Excellente maitrise de l'anglais
Atouts
  • Bonne maitrise du francais
  • Experience avec Zendesk
  • Experience avec HubSpot
  • Experience dans un environnement Customer Success a volume eleve
  • Experience liee aux renouvellements ou aux initiatives de retention client
Lieu et mode de travail

Lieu : Presence a notre siege social de Montreal quatre jours par semaine (du lundi au jeudi). Teletravail le vendredi.

Type de contrat : Permanent, temps plein (40 h/semaine)

Remuneration cible (OTE) : 70 000 $ a 78 000 $ CAD

Ce qu'on vous offre

L'opportunite de rejoindre une entreprise engagee qui genere un impact environnemental concret a travers l'Amerique du Nord et l'Europe

Devenir le ou la premier(ere) Specialiste Customer Success dedie(e) chez Alveole et contribuer a batir l'avenir de cette fonction au sein de l'entreprise

Une remuneration competitive avec une composante variable liee a la performance

Une couverture d'assurances complete des votre premier jour

Une politique de vacances flexible et genereuse

Lunch fourni 3 jours par semaine, collations et boissons a volonte

Des evenements reguliers pour connecter, celebrer et passer du bon temps en equipe

Un magnifique bureau a deux pas du metro Mont-Royal (avec probablement l'une des plus belles vues de Montreal)

Un niveau eleve d'autonomie et l'opportunite d'avoir un impact direct sur l'engagement, l'adoption et la fidelisation de nos clients

Notre processus d'embauche
  • Rencontre d'introduction avec l'equipe Acquisition de talents (15 min)
  • Entrevue avec le gestionnaire responsable du recrutement (1 h)
  • Mise en situation
  • Presentation de la mise en situation (1 h)
  • Offre
Exigences linguistiques

Certains roles chez Alveole necessitent une maitrise de l'anglais et/ou du francais en raison de collaborations frequentes avec des clients, partenaires et membres de l'equipe a travers l'Amerique du Nord. Les exigences linguistiques specifiques a ce poste sont indiquees dans la section ci-dessus.

Inclusion et accommodements

Alveole souscrit au principe d'equite en matiere d'emploi. Nous celebrons la diversite et accueillons les candidatures de personnes de tous horizons. Nous ne faisons aucune discrimination fondee notamment sur la race, la religion, la couleur, l'origine, le sexe, l'orientation sexuelle, l'identite ou l'expression de genre, l'age, le handicap, l'etat de sante, la grossesse, l'information genetique, le statut matrimonial ou le service militaire.

Si vous avez besoin d'un accommodement ou d'un ajustement a n'importe quelle etape du processus de recrutement, veuillez en informer votre partenaire en acquisition de talents.

Utilisation de l'IA

Nous pouvons utiliser des outils d'intelligence artificielle (IA) pour soutenir certaines etapes de notre processus d'embauche. Ces outils assistent notre equipe Acquisition de talents; toutefois, toutes les decisions finales d'embauche sont prises par des humains.

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