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Success Jobs in Quebec (NOW HIRING)

Bizzabo

Customer Success Manager

Montreal, QC · On-site

(Francais) Le(la) Responsable de la réussite client (Customer Success Manager) sera chargé(e) de bâtir et d'entretenir des relations durables avec les clients de Bizzabo, en accompagnant une grande ...

Caeus

Customer Success Lead

Montreal, QC

The Customer Success Lead (CSL) is responsible for driving longterm customer success, adoption, and value realization for Pelesys digital training solutions, with a strong focus on reducing customer ...

Corning

Customer Success Manager

Montreal, QC · On-site

Role Purpose The Customer Success Manager will be responsible to ensure that customers maximize the value out of their iBwave products by driving adoption, satisfaction, best practices and loyalty ...

FLiiP

Customer Success Manager

Brossard, QC · On-site +1

Role Overview We're seeking a proactive Customer Success Manager to drive customer retention, expansion, and advocacy. This is a founding CS role where you'll build relationships with our fitness ...

Targeted Talent

Customer Success Engineer

Montreal, QC · Remote

We are looking for multiple (3) Customer Success Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly ...

FLiiP

Customer Success Manager

Brossard, QC · On-site

Role Overview We're seeking a proactive Customer Success Manager to drive customer retention, expansion, and advocacy. This is a founding CS role where you'll build relationships with our fitness ...

Targeted Talent

Customer Success Engineer

Montreal, QC · Remote

We are looking for multiple (3) Customer Success Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly ...

MaintainX

Customer Success Manager

Montreal, QC · On-site

CA$150/day

Job Summary As a Customer Success Manager (CSM) at MaintainX, you'll be a strategic partner to our customers and drive value, retention and growth. Our CSMs are not just support partners, they are ...

Power Factors

Manager, Customer Success

Brossard, QC · On-site

Our Customer Success team is responsible for developing and sustaining Customer relationships that promote retention and loyalty through continuous engagement with our Customers at many levels. This ...

Axya

Customer Success Manager

Montreal, QC · On-site

Customer success is a whole-organization priority at Axya. You work closely with: the VP of Customer Success, one other CSM, a data analyst, a three-person support team, and direct access to product ...

Maya HTT

Senior Manager - Customer Success

Montreal, QC · On-site +1

The Senior Manager - Customer Success will be responsible for operating and leading Maya HTT's Customer Success function, evolving it from a renewals-focused operation into a proactive, value-driven ...

Maya HTT

Senior Manager - Customer Success

Montreal, QC · On-site +1

The Senior Manager - Customer Success will be responsible for operating and leading Maya HTT's Customer Success function, evolving it from a renewals-focused operation into a proactive, value-driven ...

Behavox

Customer Success Manager 3

Montreal, QC · On-site

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. In this role, you'll be responsible for the end-to ...

Medfar

Senior Client Success Specialist

Montreal, QC · On-site

Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE ...

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Showing results 1-20

All JobsSuccess JobsSuccess Jobs in Quebec

Success information

See Quebec salary details

$23.5K

$63.9K

$133.5K

How much do success jobs pay per year?

As of Jun 9, 2026, the average yearly pay for success in Quebec is $63,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $76,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Customer Success Managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in Quebec? The most popular types of Success jobs in Quebec are:
What are popular job titles related to Success jobs in Quebec? For Success jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Success jobs in Quebec look for? The top searched job categories for Success jobs in Quebec are:
Success jobs near you
Infographic showing various Success job openings in Quebec as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $63,863 per year, or $30.7 per hour.

Directeur Customer Success

Botpress Technologies Inc.

Montreal, QC • On-site

Full-time

Posted 3 days ago

Job description

Nous recherchons une Directeur(rice) Customer Success orientee client, strategique et a l'aise avec la technologie, pour diriger et faire evoluer notre fonction Customer Success a l'echelle globale.
A ce poste cle, vous serez responsable de la vision, de la performance et de la structuration de l'equipe Customer Success, tout en restant proche du terrain et des clients strategiques. Vous travaillerez en etroite collaboration avec les equipes Produit, Ventes, Finance et Direction afin d'assurer une adoption forte de la plateforme Botpress, une retention durable et une creation de valeur mesurable pour nos clients, des developpeurs individuels jusqu'aux grandes entreprises internationales.Ce poste est un role 100 % en presentiel. Il n'offre aucune flexibilite de teletravail. Cette exigence est non negociable et constitue un critere eliminatoire. Nous croyons fermement qu'un leadership fort, une collaboration rapide et une culture d'excellence se construisent au quotidien, sur site.Vos responsabilites
Leadership & Management

  • Manager, coacher et faire evoluer une equipe de Customer Success Managers
  • Definir des objectifs clairs, des indicateurs de performance (KPIs) et des standards d'excellence
  • Recruter, onboarder et developper les talents Customer Success
  • Instaurer une culture d'ownership, de rigueur et d'orientation resultats

Strategie Customer Success

  • Definir et piloter la strategie globale de Customer Success (onboarding, adoption, retention, expansion)
  • Structurer les parcours clients selon les segments (SMB, mid-market, enterprise)
  • Mettre en place des processus scalables adaptes a une croissance rapide
  • Piloter les strategies de renouvellement, de reduction du churn et d'upsell/cross-sell

Relation client & expertise produit

  • Intervenir sur les comptes strategiques et les situations complexes ou a fort enjeu
  • Agir comme conseillerere de confiance aupres des decideurs clients
  • Traduire des concepts techniques et strategiques en valeur business concrete
  • Garantir une comprehension approfondie de la plateforme et des cas d'usage avances

Collaboration transverse

  • Etre la voix du client en interne et influencer la roadmap produit
  • Travailler etroitement avec les equipes Produit, Engineering et Sales
  • Contribuer a l'amelioration continue des outils, workflows et systemes Customer Success
  • Fournir des analyses et insights clients a la direction

Requirements

  • 7+ ans d'experience en Customer Success, Account Management, Solutions Consulting ou role client equivalent
  • Experience averee en management d'equipe Customer Success
  • Experience solide en environnement SaaS, PaaS ou tech B2B
  • Capacite demontree a piloter l'adoption, la retention et la croissance client
  • Excellentes competences en communication, leadership et influence
  • A l'aise avec des produits techniques et des environnements complexes
  • Forte ethique de travail et sens des responsabilites
  • Capacite a evoluer dans un environnement rapide, exigeant et en forte croissance
  • Maitrise du francais et de l'anglais
  • Experience avec l'IA generative et l'IA conversationnelle
  • Parcours en startup ou scale-up a forte croissance
  • Forte culture produit et sens aigu du client
  • Familiarite avec les agents IA, chatbots, LLMs ou plateformes d'automatisation
  • Capacite a allier exigence, empathie et orientation solution

Benefits

    • 4 semaines de conges payes
    • Admissibilite aux assurances collectives apres la periode de probation
    • Acces a un service de telemedecine apres la periode de probation

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