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Success Jobs in Quebec (NOW HIRING)

SAP

Vous travaillerez en étroite collaboration avec les clients, les intégrateurs de systèmes, SAP Customer Success, les chefs de produit, les ingénieurs et les organisations de support. Certaines ...

Domaine Laforest

La beauté des aménagements paysagers vous intéresse, une opportunité unique se présente à vous pour rejoindre l'équipe d'un Domaine privé situé dans un site exceptionnel, dans le secteur ...

Domaine Laforest

La beauté des aménagements paysagers vous intéresse, une opportunité unique se présente à vous pour rejoindre l'équipe d'un Domaine privé situé dans un site exceptionnel, dans le secteur ...

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All JobsSuccess JobsSuccess Jobs in Quebec

Success information

See Quebec salary details

$23.5K

$63.9K

$133.5K

How much do success jobs pay per year?

As of Jun 10, 2026, the average yearly pay for success in Quebec is $63,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $76,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Customer Success Managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in Quebec? The most popular types of Success jobs in Quebec are:
What are popular job titles related to Success jobs in Quebec? For Success jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Success jobs in Quebec look for? The top searched job categories for Success jobs in Quebec are:
Success jobs near you
Infographic showing various Success job openings in Quebec as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $63,863 per year, or $30.7 per hour.
Chef de Projet Customer Success Manager (H/F/X)

Chef de Projet Customer Success Manager (H/F/X)

Transdev

Montreal, QC

Other

Posted 6 days ago

Transdev North America rating

6.4

Company rating: 6.4 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

58th of 76 rated public transport

Job description

Transdev recrute un Chef de Projet Customer Success Manager (H/F/X)

Creee en 2001 a Aix en Provence, Cityway figure parmi les experts mondiaux du calcul d'itineraires et des applications de mobilite. Filiale en pleine croissance du Groupe Transdev specialisee dans le digital, et forte de plus de 130 collaborateurs, Cityway developpe, maintient et exploite une gamme innovante de logiciels facilitant la mobilite et l'usage des Transports en Commun : site internet, application smartphone, calculateur d'itineraire multimodal, information geographique, etc.

Le digital est ta passion ? Tu recherches une entreprise a taille humaine, en pleine croissance qui t'offre des projets innovants ? Alors n'hesite plus, Cityway est ta solution !

Ta destination : L'innovation, la creativite !

Rattache(e) au Responsable pole projets, nous recherchons un(e) Chef de Projet - Customer Success Manager chevronne(e) pour le territoire nord-americain, base au Canada.

Ce poste comporte trois dimensions preponderantes :

Gestion de projets complexes (Build & Run), avec des contraintes budgetaires consequentes (jusqu'a 1M) et un haut niveau d'exigence en pilotage.
Expertise IT confirmee, avec la capacite de comprendre et de coordonner la mise en oeuvre de solutions techniques.
Experience averee en Customer Success Management, avec un sens aigu de la relation client et du developpement de comptes.

Tu seras au coeur de notre strategie de satisfaction client et de croissance, en pilotant des projets majeurs de mobilite digitale et en accompagnant nos clients sur toutes les phases, du deploiement a l'optimisation continue.

Si tu as envie de relever des defis techniques et relationnels dans un contexte international, ce poste est pour toi.

Tes missions si tu les acceptes :

Garantir en tant que Chef de Projets Customer Success Manager, la satisfaction et la fidelisation de nos clients. Devenir un veritable pilier de notre developpement sur le territoire.
Tes missions generales, ton role strategique :
-Piloter la mise en oeuvre et le suivi des projets clients avec une vision globale et transverse de nos solutions,
-Etre le point de contact privilegie entre les clients et les equipes internes (France, Etats-Unis, Canada),
-Assurer un haut niveau de satisfaction client tout en veillant aux interets de l'entreprise,
-Coordonner efficacement avec les equipes Cityway pour resoudre les demandes clients.

Tes missions sur les projets en build, construire le succes client :
-Orchestrer le deploiement des systemes chez les nouveaux clients,
-Piloter les budgets, depenses et imputations sur tes projets et en garantir la performance financiere
-Etablir des rapports periodiques a ta direction sur tous les aspects de tes projets (risques, aspects contractuels, financiers, contextuels client...)
-Concevoir et dispenser des formations personnalisees sur nos outils et solutions,
-Accompagner les clients dans l'adoption et l'optimisation de nos solutions.

Tes missions en phase de run, assurer la performance au quotidien :
-Gerer l'assistance et le support continu aux clients,
-Analyser les besoins exprimes des clients et proposer des solutions adaptees,
-Preparer et animer les reunions de suivi (comites periodiques, suivis contractuels et budgetaires, revues internes),
-Surveiller les indicateurs de performance et prendre des mesures proactives pour maintenir la satisfaction client a un niveau maximal,
-Alerter la direction en cas de degradation de la relation client liee a des dysfonctionnements.

Tes missions commerciales, booster la croissance client :
-Assister l'equipe avant-vente dans la preparation des reponses aux appels d'offres, les renouvellements de contrats et les demonstrations.
-Identifier et developper des opportunites de croissance au sein des comptes existants
-Qualifier les besoins d'evolution et collaborer avec le Key Account Manager pour la realisation commerciale des avenants
-Suivre la rentabilite des contrats et alerter en cas de risques.

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