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Client Success Manager Hybrid Jobs (NOW HIRING)

Valve And Meter

Client Success Manager

Indianapolis, IN · On-site +1

$80K/yr

As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued ... Hybrid or remote flexibility * Opportunities for growth and advancement If you are a strategic ...

Trivium

Client Success Manager

Austin, TX · Remote

$2.5K - $4.5K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

InfoCision

Client Success Manager

Akron, OH

Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...

Trivium

Client Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

New Perspective

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...

Trivium

Client Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

Force Therapeutics

Client Success Manager

$70K - $80K/yr

As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...

Trivium

Client Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

Advanced Data Risk Management

Client Success Manager

$95K - $125K/yr

About the Role ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact ...

Trivium

Client Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

Trivium

Client Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

Trivium

Client Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Requirements Required: * 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment. * Strong understanding of ...

Rocket 55 LLC

Client Success Manager

Minneapolis, MN · On-site

$70K - $79K/yr

Rocket55 Client Success Managers focus on delivering world-class customer service and thrive in fast-paced, ever-evolving environments. The Client Success Manager will coordinate with project ...

OSLA Agency

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Client Success Manager Position Type: Full-time Location ... Hybrid/ Augusta, GA Bonus structure in addition to salary! About Us: OSLA is an insight driven ...

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All JobsClient Success Manager Hybrid Jobs

Client Success Manager Hybrid information

See salary details

$32.5K

$83.1K

$140K

How much do client success manager hybrid jobs pay per year?

As of Jun 30, 2026, the average yearly pay for client success manager hybrid in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager Hybrid, and why are they important?

To thrive as a Client Success Manager Hybrid, you need strong relationship management, problem-solving abilities, and a background in business or account management, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, proactive mindset, and adaptability are critical soft skills for building trust and effectively addressing client needs in both remote and in-office settings. These skills ensure client satisfaction, retention, and long-term business growth in a dynamic work environment.

How does a Client Success Manager Hybrid typically balance on-site and remote work to effectively support clients and their internal team?

As a Client Success Manager Hybrid, you'll often split your time between working remotely and being on-site, depending on client needs and team meetings. This hybrid structure allows you to build strong relationships through in-person interactions while also leveraging virtual tools for regular check-ins and project updates. Successful CSMs proactively coordinate their schedules to ensure they are available for client milestones, team collaborations, and urgent issues, whether in the office or remotely. Clear communication and adaptability are key to maintaining high client satisfaction and seamless teamwork in this flexible environment.

What does a Client Success Manager Hybrid do?

A Client Success Manager Hybrid is responsible for ensuring clients achieve their desired outcomes while using a company’s products or services. The 'hybrid' aspect means they typically work both remotely and in-office, combining virtual meetings with in-person interactions. Their main duties include onboarding new clients, building lasting relationships, addressing client concerns, and collaborating with internal teams to deliver solutions. Client Success Managers also track client satisfaction and work to maximize client retention and expansion opportunities. Their role is crucial for fostering customer loyalty and driving business growth.

What is the difference between Client Success Manager Hybrid vs Customer Support Specialist?

AspectClient Success Manager HybridCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementBasic customer service skills, sometimes certifications in support tools
Work EnvironmentProactive client engagement, account management, strategic planningReactive support, troubleshooting, resolving customer issues
Employer & IndustryTech, SaaS, B2B servicesRetail, telecom, tech support

The Client Success Manager Hybrid focuses on proactive account management and building long-term client relationships, often requiring strategic skills and certifications. In contrast, the Customer Support Specialist primarily handles reactive customer inquiries and troubleshooting. While both roles involve customer interaction, the CSM Hybrid emphasizes retention and growth, whereas the Support Specialist centers on issue resolution.

More about Client Success Manager Hybrid jobs
What cities are hiring for Client Success Manager Hybrid jobs? Cities with the most Client Success Manager Hybrid job openings:
What states have the most Client Success Manager Hybrid jobs? States with the most job openings for Client Success Manager Hybrid jobs include:
What job categories do people searching Client Success Manager Hybrid jobs look for? The top searched job categories for Client Success Manager Hybrid jobs are:
Client Success Manager Hybrid jobs near you
Infographic showing various Client Success Manager Hybrid job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, 20% Hybrid, and 20% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Manager

Valve And Meter

Indianapolis, IN • On-site, Remote

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Serve as the primary point of contact and strategic partner for your client portfolio.

  • Collaborate with internal teams to deliver integrated performance marketing campaigns.

  • Monitor marketing performance, analyze client scorecards, and translate data into insights.

Job description

In a Nutshell
Valve+Meter is seeking a passionate, strategic, and relentlessly driven Client Success Manager to join our growing team. This is not a basic account management role. This is a client leadership role for someone who knows how to build trust, lead performance conversations, uncover growth opportunities, and ensure marketing investments produce measurable business outcomes.
As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued clients. You will guide their marketing strategy, advocate for their success internally, and help connect performance marketing efforts to broader business goals such as lead generation, revenue growth, customer acquisition cost, brand differentiation, and long-term retention.
You will collaborate with internal experts across SEO, paid media, analytics, creative, development, strategy, and operations to ensure each client has a clear path forward. Your goal is to become a trusted advisor who brings insight, accountability, and action to every client relationship.
Why This Role Is Important
At Valve+Meter, we believe marketing should be measured by the flow and cost of new business. The "valve" represents the rate of new business we help generate, and the "meter" represents the measurable results we deliver.
We believe great marketing should not be based on guesswork. It should be connected to strategy, accountability, and results.
The Client Success Manager is the bridge between client goals, strategy, and execution. You help clients feel heard, informed, challenged, and supported, guiding smarter decisions and investments that move their business forward.
What You'll Own
You will own the health, growth, retention, and strategic direction of your client portfolio.
This includes building strong relationships, leading meaningful performance conversations, identifying growth opportunities, and ensuring internal alignment around client goals.
You will help clients understand not just what happened in their marketing performance, but why it happened, what it means, and what should happen next.
What We're Looking For
We're hiring for mindset as much as experience. Our ideal Client Success Manager is:
  • Growth-Oriented & Coachable: Hungry to learn and improve, embraces feedback, and owns mistakes
  • Team-First: Prioritizes team over ego, supports and elevates others, and does what it takes to help the team win
  • Scrappy & Resilient: Resourceful, driven, solution-oriented, and pushes through challenges with a positive attitude
  • Strategic & Analytical: Thinks long-term and systematically, uses data to uncover insight, and creates strategy, not just execution
  • Organized & Adaptable: Manages multiple clients and priorities, maintains strong systems for workflow and communication, and stays composed under pressure
  • People-Centric: Communicates clearly and adjusts to the audience, listens deeply, presents confidently, and demonstrates high emotional intelligence

Key Responsibilities
  • Serve as the primary point of contact and strategic partner for assigned clients
  • Define and guide customized marketing strategies aligned with business goals
  • Collaborate with internal teams across SEO, paid media, analytics, creative, and development
  • Lead weekly, monthly, and quarterly meetings, including campaign and business reviews
  • Analyze performance data across platforms (Google Ads, Microsoft Ads, LSA, GA4, CRM, dashboards)
  • Translate data into insights, recommendations, and actionable plans
  • Monitor performance, budgets, lead flow, and account health to proactively identify risks, gaps, and opportunities
  • Advocate internally for decisions that support client growth
  • Identify and drive upsell, cross-sell, and expansion opportunities
  • Support renewals, retention, and referral generation

What You'll Work With
  • Google Workspace (Docs, Sheets, Slides)
  • Wrike (project management)
  • HubSpot (CRM)
  • PlacesScout, Zapier, Ninety
  • Google Ads, Microsoft Ads, Local Service Ads
  • Google Analytics 4
  • SEO, reporting, and call tracking platforms

Required Experience and Skills
  • 3-5 years of client-facing digital marketing experience (SEO, paid media, performance marketing)
  • Agency or performance-driven environment experience
  • Proven ability to manage multiple client accounts
  • Strong communication, presentation, and relationship skills
  • Strong analytical skills and ability to translate data into insights
  • Ability to manage expectations and handle escalations professionally
  • Comfort discussing investment, ROI, and growth opportunities
  • Strong organization, project management, and follow-through
  • Bachelor's degree or equivalent experience

Preferred Experience
  • Experience managing budgets and pacing
  • Familiarity with Google Ads, LSA, GA4, SEO tools, CRM, and call tracking data
  • Understanding of business metrics (CAC, LTV, pipeline, margin, close rate)
  • Sales mindset or comfort with renewals, expansion, and referrals
  • Relevant certifications (Google Ads, GA4, SEO, etc.)

Core Values
Think - Focus. Find a way forward.
Love - Act in the long-term best interest of others.
Serve - Meet expectations and go the extra mile.
Transform - Create meaningful, lasting change.
Be Just - Be fair, transparent, and do no harm.
What Valve+Meter Offers
  • Competitive salary
  • Medical, dental, and vision benefits
  • 401(k) with match
  • Company-paid life insurance
  • Three weeks PTO + seven holidays + two service days
  • Fast-paced, growth-focused environment
  • Casual, pet-friendly office
  • Hybrid or remote flexibility
  • Opportunities for growth and advancement

If you are a strategic client leader who enjoys building relationships, solving problems, analyzing performance, and driving growth, we would love to meet you.

Apply