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Client Success Manager Hybrid Jobs in Raleigh, NC

K4Connect

Client Success Manager

Raleigh, NC · On-site

We are looking for an onsite Client Success Manager (CSM) who will be the main client advocate for ... Hybrid Office/Work from Home Policy * Unlimited PTO, Paid Holidays, and Maternity/Paternity Leave

K4Connect

Client Success Manager

Raleigh, NC

We are looking for an onsite Client Success Manager (CSM) who will be the main client advocate for ... Hybrid Office/Work from Home Policy * Unlimited PTO, Paid Holidays, and Maternity/Paternity Leave

Veradigm

Expert Client Success Manager

Raleigh, NC · On-site

Expert Client Success Manager Job Summary The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client. The Expert CSM seeks to ensure ...

Veradigm

Expert Client Success Manager

Raleigh, NC · On-site

Expert Client Success Manager Job Summary The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client. The Expert CSM seeks to ensure ...

Veradigm

Principal Client Success Manager

Raleigh, NC · On-site

... Client Success Managers Bachelor's Degree or equivalent Technical / Business experience Require 10+ years relevant work experience; 2-3 years at the Expert level or equivalent experience Knowledge ...

Veradigm

Principal Client Success Manager

Raleigh, NC

... Client Success Managers Bachelor's Degree or equivalent Technical / Business experience Require 10+ years relevant work experience; 2-3 years at the Expert level or equivalent experience Knowledge ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

... inquiries regarding client issues or concerns. This position determines customer success ... Manage and leverage relationships with internal and external stakeholders in order to achieve high ...

Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

... inquiries regarding client issues or concerns. This position determines Customer Success ... Manage and leverage relationships with internal and external stakeholders in order to achieve high ...

Clever Devices

Senior Customer Success Manager

Apex, NC · On-site

The Senior Customer Success Manager plays a critical leadership role in driving exceptional delivery and long-term success across Clever Devices' most complex and high-impact client engagements. With ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

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All JobsClient Success Hybrid JobsClient Success Manager Hybrid JobsClient Success Manager Hybrid Jobs in Raleigh, NC

Client Success Manager Hybrid information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do client success manager hybrid jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client success manager hybrid in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What does a Client Success Manager Hybrid do?

A Client Success Manager Hybrid is responsible for ensuring clients achieve their desired outcomes while using a company’s products or services. The 'hybrid' aspect means they typically work both remotely and in-office, combining virtual meetings with in-person interactions. Their main duties include onboarding new clients, building lasting relationships, addressing client concerns, and collaborating with internal teams to deliver solutions. Client Success Managers also track client satisfaction and work to maximize client retention and expansion opportunities. Their role is crucial for fostering customer loyalty and driving business growth.

What are the key skills and qualifications needed to thrive as a Client Success Manager Hybrid?

To thrive as a Client Success Manager Hybrid, you need strong relationship management, problem-solving abilities, and a background in business or account management, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, proactive mindset, and adaptability are critical soft skills for building trust and effectively addressing client needs in both remote and in-office settings. These skills ensure client satisfaction, retention, and long-term business growth in a dynamic work environment.

How does a Client Success Manager Hybrid typically balance on-site and remote work to effectively support clients and their internal team?

As a Client Success Manager Hybrid, you'll often split your time between working remotely and being on-site, depending on client needs and team meetings. This hybrid structure allows you to build strong relationships through in-person interactions while also leveraging virtual tools for regular check-ins and project updates. Successful CSMs proactively coordinate their schedules to ensure they are available for client milestones, team collaborations, and urgent issues, whether in the office or remotely. Clear communication and adaptability are key to maintaining high client satisfaction and seamless teamwork in this flexible environment.

What is the difference between Client Success Manager Hybrid vs Customer Support Specialist?

AspectClient Success Manager HybridCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementBasic customer service skills, sometimes certifications in support tools
Work EnvironmentProactive client engagement, account management, strategic planningReactive support, troubleshooting, resolving customer issues
Employer & IndustryTech, SaaS, B2B servicesRetail, telecom, tech support

The Client Success Manager Hybrid focuses on proactive account management and building long-term client relationships, often requiring strategic skills and certifications. In contrast, the Customer Support Specialist primarily handles reactive customer inquiries and troubleshooting. While both roles involve customer interaction, the CSM Hybrid emphasizes retention and growth, whereas the Support Specialist centers on issue resolution.

What are popular job titles related to Client Success Manager Hybrid jobs in Raleigh, NC?

For Client Success Manager Hybrid jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Success Manager Hybrid jobs in Raleigh, NC look for?

The top searched job categories for Client Success Manager Hybrid jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Success Manager Hybrid jobs?

Cities near Raleigh, NC with the most Client Success Manager Hybrid job openings:

Client Success Manager Hybrid jobs near you
Infographic showing various Client Success Manager Hybrid job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $80,745 per year, or $38.8 per hour.

Client Success Manager (Hybrid)

Raleigh, NC • On-site

CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company
See more jobs at CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Companyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Client Success Manager

Location: Raleigh, NC (Hybrid)

Job Type: Full-Time

Department: Sales


Overview:

Looking for the perfect role to jump-start your IT career?

Do you desire a position that combines sales and relationship building skills?

Are you interested in joining a dynamic, growing company?


CSP is seeking an energetic and passionate Client Success Manager to help propel continued growth for our firm. This is a perfect opportunity to get into the IT industry, learn more than you can imagine, and work with a great team. The Client Success Manager position is a vital aspect of the CSP Sales Team, and will have an immediate impact by optimizing existing client relationships.


Responsibilities (What You’ll Do!):

· Be the “Quarterback” for existing clients, as the go to relationship point of contact

· Identify and close upsell opportunities within each client to help grow the account

· Become a “Trusted Advisor” leading Business Reviews and strategic planning meetings

· Act as the “Voice of the Customer” while collaborating across internal departments


Benefits (What You’ll Gain!):

· Continuous training and knowledge of the dynamic IT industry

· Personal and professional growth opportunity in an autonomous work setting

· Opportunity to work with driven colleagues in a fast paced, empowering organization

· Close mentorship with the Vice President, Growth

· A competitive compensation package that includes strong bonus and commission opportunities


Qualifications (What We Need From You!):

· Internal motivation to succeed in a goal-driven position

· Desire to learn in a rapidly changing environment

· Passion for solving problems and creating opportunities for mutual success

· Excellent written and verbal communication skills

· Detailed oriented, highly organized, and the ability to work successfully within specific timelines


About CSP, Inc.

· CSP is a family-owned company, providing IT Managed Services and cloud, security, and technology solutions across the Southeast since 1995

· CSP has an unwavering focus on customer service first, technology second, and a commitment to make “IT” right, leading to long term partnerships and a positive end user experience

· CSP strives to provide peace of mind that IT will always be a business enabler, aiding our clients to accomplish their operational goals

Company Description

CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community.

For more than 31 years, we’ve believed in working to live—not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you’ll feel right at home here.

Today, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently—while giving our team the opportunity to grow their skills and careers.

We’re proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work—and enjoy doing it.

If you’re looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we’d love to meet you!