Client Success Manager Location: Raleigh, NC (Hybrid) Job Type: Full-Time Department: Sales Overview: Looking for the perfect role to jump-start your IT career? Do you desire a position that combines ...
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Client Success Manager Location: Raleigh, NC (Hybrid) Job Type: Full-Time Department: Sales Overview: Looking for the perfect role to jump-start your IT career? Do you desire a position that combines ...
Quick apply
Client Success Manager Location: Raleigh, NC (Hybrid) Job Type: Full-Time Department: Sales Overview: Looking for the perfect role to jump-start your IT career? Do you desire a position that combines ...
Raleigh, NC · On-site
We are looking for an onsite Client Success Manager (CSM) who will be the main client advocate for ... Hybrid Office/Work from Home Policy * Unlimited PTO, Paid Holidays, and Maternity/Paternity Leave
Raleigh, NC · On-site
We are looking for an onsite Client Success Manager (CSM) who will be the main client advocate for ... Hybrid Office/Work from Home Policy * Unlimited PTO, Paid Holidays, and Maternity/Paternity Leave
Raleigh, NC · On-site
We are looking for an onsite Client Success Manager (CSM) who will be the main client advocate for ... Hybrid Office/Work from Home Policy * Unlimited PTO, Paid Holidays, and Maternity/Paternity Leave
Raleigh, NC · On-site
We are looking for an onsite Client Success Manager (CSM) who will be the main client advocate for ... Hybrid Office/Work from Home Policy * Unlimited PTO, Paid Holidays, and Maternity/Paternity Leave
Expert Client Success Manager Job Summary The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client. The Expert CSM seeks to ensure ...
Expert Client Success Manager Job Summary The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client. The Expert CSM seeks to ensure ...
Raleigh, NC · On-site
Expert Client Success Manager Job Summary The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client. The Expert CSM seeks to ensure ...
Raleigh, NC · On-site
Expert Client Success Manager Job Summary The Expert Client Success Manager (CSM) serves as the voice of the client to Veradigm and the voice of Veradigm to the client. The Expert CSM seeks to ensure ...
The Client Success Manager (CSM) serves as the primary post-implementation relationship owner for a portfolio of clients using Sage Intacct and related Sage construction and financial management ...
The Client Success Manager (CSM) serves as the primary post-implementation relationship owner for a portfolio of clients using Sage Intacct and related Sage construction and financial management ...
Apex, NC · On-site
$120K - $150K/yr
The Senior Customer Success Manager plays a critical leadership role in driving exceptional delivery and long-term success across Clever Devices' most complex and high-impact client engagements. With ...
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Apex, NC · On-site
$120K - $150K/yr
The Senior Customer Success Manager plays a critical leadership role in driving exceptional delivery and long-term success across Clever Devices' most complex and high-impact client engagements. With ...
Raleigh, NC · On-site
Own day-to-day client success for Maya's U.S. and broader North American client portfolio. You may ... Working knowledge of CRM systems (Odoo or equivalent), bug-tracking tools (GitLab or equivalent ...
Raleigh, NC · On-site
Own day-to-day client success for Maya's U.S. and broader North American client portfolio. You may ... Working knowledge of CRM systems (Odoo or equivalent), bug-tracking tools (GitLab or equivalent ...
Apex, NC · On-site
$90K - $130K/yr
... inquiries regarding client issues or concerns. This position determines Customer Success ... Manage and leverage relationships with internal and external stakeholders in order to achieve high ...
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Apex, NC · On-site
$90K - $130K/yr
... inquiries regarding client issues or concerns. This position determines Customer Success ... Manage and leverage relationships with internal and external stakeholders in order to achieve high ...
Chapel Hill, NC · On-site +1
$220K - $250K/yr
You will lead a high-performing team of Directors and Managers, ensuring our world-class platform ... adapt the client success model accordingly. * Deeply data-driven with the ability to translate ...
Chapel Hill, NC · On-site +1
$220K - $250K/yr
You will lead a high-performing team of Directors and Managers, ensuring our world-class platform ... adapt the client success model accordingly. * Deeply data-driven with the ability to translate ...
Job Summary As a Keystone Success Manager (KSM), you will serve as the primary trusted advisor for ... As required US Citizenship Required #LI-hybrid Compensation: The target salary range for this ...
Job Summary As a Keystone Success Manager (KSM), you will serve as the primary trusted advisor for ... As required US Citizenship Required #LI-hybrid Compensation: The target salary range for this ...
Durham, NC · On-site
$53K - $80K/yr
This position is hybrid in Durham, NC or Fort Myers, FL. Now that you know what we're looking for ... Experience managing multiple projects * Strong organizational skills and attention to detail
Durham, NC · On-site
$53K - $80K/yr
This position is hybrid in Durham, NC or Fort Myers, FL. Now that you know what we're looking for ... Experience managing multiple projects * Strong organizational skills and attention to detail
Morrisville, NC · On-site
Job Summary As a Keystone Success Manager (KSM), you will serve as the primary trusted advisor for ... As required US Citizenship Required #LI-hybrid Compensation: The target salary range for this ...
Morrisville, NC · On-site
Job Summary As a Keystone Success Manager (KSM), you will serve as the primary trusted advisor for ... As required US Citizenship Required #LI-hybrid Compensation: The target salary range for this ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... and risk management protocols. Must Haves: • 5+ years of experience in the Syndicated Lending ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... and risk management protocols. Must Haves: • 5+ years of experience in the Syndicated Lending ...
The Client Success Operations Associate reporting to the Director of Product Operations, will ... Exposure to CRM platforms to track and follow up on customer requests. Understanding of financial ...
The Client Success Operations Associate reporting to the Director of Product Operations, will ... Exposure to CRM platforms to track and follow up on customer requests. Understanding of financial ...
The Client Success Operations Associate reporting to the Director of Product Operations, will ... risk management protocols. Must Haves: • 3 to 5 years of experience in the Syndicated Lending ...
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The Client Success Operations Associate reporting to the Director of Product Operations, will ... risk management protocols. Must Haves: • 3 to 5 years of experience in the Syndicated Lending ...
The Client Success Operations Associate reporting to the Director of Product Operations, will ... risk management protocols. Must Haves: • 3 to 5 years of experience in the Syndicated Lending ...
The Client Success Operations Associate reporting to the Director of Product Operations, will ... risk management protocols. Must Haves: • 3 to 5 years of experience in the Syndicated Lending ...
Raleigh, NC · Remote
$60K - $70K/yr
As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...
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Raleigh, NC · Remote
$60K - $70K/yr
As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... Exposure to CRM platforms to track and follow up on customer requests. Understanding of financial ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... Exposure to CRM platforms to track and follow up on customer requests. Understanding of financial ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... and risk management protocols. Must Haves: • 5+ years of experience in the Syndicated Lending ...
Quick apply
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... and risk management protocols. Must Haves: • 5+ years of experience in the Syndicated Lending ...
$31.6K - $41.1K
4% of jobs
$41.1K - $50.6K
10% of jobs
$57.2K is the 25th percentile. Wages below this are outliers.
$50.6K - $60.1K
16% of jobs
$60.1K - $69.6K
15% of jobs
The median wage is $73.2K / yr.
$69.6K - $79.1K
14% of jobs
$79.1K - $88.6K
14% of jobs
$91.2K is the 75th percentile. Wages above this are outliers.
$88.6K - $98.1K
10% of jobs
$98.1K - $107.6K
10% of jobs
$107.6K - $117.1K
4% of jobs
$117.1K - $126.6K
2% of jobs
$126.6K - $136.1K
2% of jobs
$31.6K
$80.7K
$136.1K
| Aspect | Client Success Manager Hybrid | Customer Support Specialist |
|---|---|---|
| Credentials | Relevant experience, certifications in customer success or account management | Basic customer service skills, sometimes certifications in support tools |
| Work Environment | Proactive client engagement, account management, strategic planning | Reactive support, troubleshooting, resolving customer issues |
| Employer & Industry | Tech, SaaS, B2B services | Retail, telecom, tech support |
The Client Success Manager Hybrid focuses on proactive account management and building long-term client relationships, often requiring strategic skills and certifications. In contrast, the Customer Support Specialist primarily handles reactive customer inquiries and troubleshooting. While both roles involve customer interaction, the CSM Hybrid emphasizes retention and growth, whereas the Support Specialist centers on issue resolution.

Raleigh, NC • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
Client Success Manager
Location: Raleigh, NC (Hybrid)
Job Type: Full-Time
Department: Sales
Overview:
Looking for the perfect role to jump-start your IT career?
Do you desire a position that combines sales and relationship building skills?
Are you interested in joining a dynamic, growing company?
CSP is seeking an energetic and passionate Client Success Manager to help propel continued growth for our firm. This is a perfect opportunity to get into the IT industry, learn more than you can imagine, and work with a great team. The Client Success Manager position is a vital aspect of the CSP Sales Team, and will have an immediate impact by optimizing existing client relationships.
Responsibilities (What You’ll Do!):
· Be the “Quarterback” for existing clients, as the go to relationship point of contact
· Identify and close upsell opportunities within each client to help grow the account
· Become a “Trusted Advisor” leading Business Reviews and strategic planning meetings
· Act as the “Voice of the Customer” while collaborating across internal departments
Benefits (What You’ll Gain!):
· Continuous training and knowledge of the dynamic IT industry
· Personal and professional growth opportunity in an autonomous work setting
· Opportunity to work with driven colleagues in a fast paced, empowering organization
· Close mentorship with the Vice President, Growth
· A competitive compensation package that includes strong bonus and commission opportunities
Qualifications (What We Need From You!):
· Internal motivation to succeed in a goal-driven position
· Desire to learn in a rapidly changing environment
· Passion for solving problems and creating opportunities for mutual success
· Excellent written and verbal communication skills
· Detailed oriented, highly organized, and the ability to work successfully within specific timelines
About CSP, Inc.
· CSP is a family-owned company, providing IT Managed Services and cloud, security, and technology solutions across the Southeast since 1995
· CSP has an unwavering focus on customer service first, technology second, and a commitment to make “IT” right, leading to long term partnerships and a positive end user experience
· CSP strives to provide peace of mind that IT will always be a business enabler, aiding our clients to accomplish their operational goals