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Client Success Associate Jobs (NOW HIRING)

24 Seven Talent

Client Success Associate

Campbell, CA · On-site

Client Success Associate Overview Crawford Group is seeking a highly organized, proactive, and client-focused Client Success Associate to support our Customer Experience Directors and help scale our ...

CreativeX

OR · On-site

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Payabli

Client Success Associate

Client Success Associate Payabli is a next-generation Payments Infrastructure and Monetization Platform purpose-built for vertical software companies. Through a single, developer-friendly API with ...

Onshore

Client Success Associate

New York, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

Onshore

Client Success Associate

Houston, TX · Remote

Client Success Associate Location: This position is remote, with preference to candidates located in Houston. Who we are looking for: * 3-5 years of experience in a Client Success, Account Management ...

Fooda

Client Success Associate

Boston, MA · On-site

$55K - $60K/yr

As a Client Success Associate you will play a key role in managing day-to-day operations for the Boston. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

Fooda

Client Success Associate

Boston, MA · On-site

$55K - $60K/yr

As a Client Success Associate you will play a key role in managing day-to-day operations for the Boston. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

FiscalNote

Client Success Associate, Contractor

Client Success Associate As we plan for continued growth, we are seeking a Client Success Associate to join our EMEA team in Cairo, Egypt. Qualified individuals with a passion for emerging markets ...

On Shore

Client Success Associate

Client Success Associate This position is remote, with preference to candidates located in Houston. Who We Are Looking For: * 3-5 years of experience in a Client Success, Account Management, or other ...

Onshore

Client Success Associate

New York, NY

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday . Who we are looking for: * 3-5 years of experience in a Client Success ...

On Shore

Client Success Associate

Manhattan, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

Fooda

Client Success Associate

Boston, MA · On-site

As a Client Success Associate you will play a key role in managing day-to-day operations for the Boston. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Fort Myers, FL · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner, Inc.

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

Gartner

Client Success Associate

Irving, TX · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to ...

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All JobsClient Success Associate Jobs

Client Success Associate information

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$18.5K

$53K

$93K

How much do client success associate jobs pay per year?

As of Jul 8, 2026, the average yearly pay for client success associate in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
More about Client Success Associate jobs
What cities are hiring for Client Success Associate jobs? Cities with the most Client Success Associate job openings:
What are the most commonly searched types of Client Success jobs? The most popular types of Client Success jobs are:
What states have the most Client Success Associate jobs? States with the most job openings for Client Success Associate jobs include:
What job categories do people searching Client Success Associate jobs look for? The top searched job categories for Client Success Associate jobs are:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.
Client Success Associate

Client Success Associate

24 Seven Talent

Campbell, CA • On-site

Other

Posted 28 days ago

Job description

Client Success Associate Overview
Crawford Group is seeking a highly organized, proactive, and client-focused Client Success Associate to support our Customer Experience Directors and help scale our go-to-market organization. This is a growth role for someone motivated to help others and advance their own career.
This role serves as the operational backbone of our client services team by coordinating account activities, supporting sales and expansion efforts, managing workflows, tracking deliverables, creating and initiating reporting, and ensuring operational excellence across a portfolio of strategic client accounts.
The ideal candidate thrives in a fast-paced agency environment, enjoys bringing order and simplicity to complexity, and takes pride in helping client-facing leaders maximize their time on strategic growth activities. You are looking to make an impact now and quickly grow your career in a client-facing business development role.
This position plays a critical role in enabling Crawford Group's revenue growth strategy by reducing administrative burden, improving operational execution, and creating greater capacity for Account Directors to focus on client relationships, retention, expansion, and new business development.
Responsibilities
Account Operations & Delivery Coordination
• Coordinate day-to-day operational activities across assigned client accounts.
• Maintain visibility into ongoing client engagements and proactively identify risks, dependencies, and bottlenecks.
• Support account teams by ensuring deadlines, commitments, and client requests are properly documented and communicated.
• Track contract terms, extensions, renewals, and key account milestones.
Revenue & Sales Support
• Support Account Directors in managing and initiating expansion opportunities and sales activities within existing accounts.
• Assist with outreach sequencing, follow-up tracking, and pipeline management.
• Maintain CRM records, opportunity data, and account activity tracking.
• Prepare account research, stakeholder mapping updates, and meeting preparation materials.
• Coordinate internal resources required to support proposal development and client presentations.
• Help ensure opportunities progress efficiently through the sales process.
Proposal & SOW Management
• Coordinate development of Statements of Work (SOWs), change orders, and proposal documents.
• Gather inputs from internal stakeholders regarding scope, pricing, staffing, and deliverables.
• Manage document version control and approval workflows.
• Ensure proposals and SOWs are delivered accurately and on schedule.
Client Meeting & Communication Support
• Schedule client meetings and internal planning sessions.
• Prepare agendas and meeting materials.
• Document meeting notes and distribute recap communications.
• Track action items and ensure follow-through across internal teams.
• Maintain organized client documentation and account records.
Reporting & Account Intelligence
• Create and maintain account dashboards, status reports, and operational metrics.
• Support quarterly business reviews and strategic account planning efforts.
Desired Experience
• 2-5 years of experience in agency or marketing operations, account coordination, program management, client services, revenue operations, marketing operations, or similar roles
• Experience supporting client-facing teams in a marketing, events, consulting, staffing, or professional services environment
• Exceptional project coordination and organizational skills
• Excellent written and verbal communication skills
• Experience managing multiple priorities simultaneously
• Proficiency with CRM and workflow management systems
Preferred experience with:
• AI platforms
• HubSpot
• Bullhorn
• Airtable
• Presentation and Spreadsheets via GSuite or Microsoft
• Asana
• LinkedIn Navigator
• Project management platforms
• Adobe Creative Suite
Key Competencies
• Exceptional organization and follow-through
• Strong attention to detail
• Proactive and creative problem-solving
• Client service mindset
• Ability to manage ambiguity
• Process orientation
• Relationship-building skills
• Business acumen
• Sense of urgency and accountability
• Clear and professional communications

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