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Client Success Associate Jobs (NOW HIRING)

Rightway

Client Success Associate, Navigation

Denver, NY · On-site

$64K - $80K/yr

As a Client Success Associate, you are the client's primary point of contact for day-to-day operational matters and are responsible for overseeing these tasks through resolution. The Client Associate ...

Cintrifuse

Client Success Associate

Cincinnati, OH · On-site

$60 - $80/hr

Client Success AssociateAbout this role As a Client Success Associate at Soundtrace, you'll be the operational backbone for the clients who rely on us to run their hearing conservation programs. From ...

Simulint

Client Success Associate

Dover, DE · Remote

Position Overview The Client Success Associate is responsible for ensuring a seamless client journey from onboarding through renewal, serving as a trusted partner to clients while coordinating ...

Rightway Healthcare

PBM Client Success Associate

$55K - $75K/yr

PBM Client Success Associate Remote About The Role As a Client Success Associate, you provide operational team support behind the scenes of the client relationship, working through day-to-day account ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Client Success Associate We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process ...

Arrive Logistics

Client Success Associate

Columbus, OH · On-site

Client Success Associate The next Columbus Client Success cohort start date is in January 2027! Our 2026 cohorts are now full. Arrive Logistics is a leading transportation and technology company in ...

RealPage, Inc.

Client Success Associate

Concord, NH · On-site +1

$65K - $80K/yr

As a Client Success Associate you'll play a pivotal role in ensuring our clients' success and satisfaction. As a key member of our Client Success Team, you'll contribute to shaping policies and ...

Arrive Logistics

Client Success Associate

Tampa, FL · On-site

Client Success Associate The next Tampa Client Success cohort start date is in January 2027! Our 2026 cohorts are now full. Arrive Logistics is a leading transportation and technology company in ...

RealPage, Inc.

Client Success Associate

Concord, NH · On-site

$65K - $80K/yr

As a Client Success Associate you'll play a pivotal role in ensuring our clients' success and satisfaction. As a key member of our Client Success Team, you'll contribute to shaping policies and ...

RealPage

Client Success Associate

As a Client Success Associate you'll play a pivotal role in ensuring our clients' success and satisfaction. As a key member of our Client Success Team, you'll contribute to shaping policies and ...

RealPage, Inc.

Client Success Associate

Concord, NH · Remote

As a Client Success Associate you'll play a pivotal role in ensuring our clients' success and satisfaction. As a key member of our Client Success Team, you'll contribute to shaping policies and ...

Signarama

Client Success Associate

Upper Dublin, PA · On-site

$18 - $20/hr

Client Success Associate Signarama King of Prussia/Norristown/Willow Grove is looking for a friendly, organized, and dependable Client Success Associate to join our team in Fort Washington, PA. This ...

New

On Shore

Client Success Associate

Houston, TX · On-site

Client Success Associate Who we are looking for: 3-5 years of experience in a client success, account management, or other customer-facing role. Exceptional communication and interpersonal skills.

Arrive Logistics

Client Success Associate

Austin, TX · On-site

Client Success Associate Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament ...

On Shore

Client Success Associate

Manhattan, NY · On-site

Client Success Associate Who we are looking for: 3-5 years of experience in a client success, account management, or other customer-facing role. Exceptional communication and interpersonal skills.

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate ...

Signarama

Client Success Associate

Fort Washington, PA · On-site

$18 - $20/hr

Client Success Associate Signarama King of Prussia/Norristown/Willow Grove is looking for a friendly, organized, and dependable Client Success Associate to join our team in Fort Washington, PA. This ...

Rightway

Client Success Associate, Navigation

Denver, CO · On-site

$64K - $80K/yr

As a Client Success Associate, you are the client's primary point of contact for day-to-day operational matters and are responsible for overseeing these tasks through resolution. The Client Associate ...

Duolingo

Client Success Associate

Haltom City, TX · On-site +1

We are seeking a Client Success Associate who communicates clearly, enjoys solving problems, and is committed to creating positive experiences. This position is ideal for someone who is organized ...

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Client Success Associate information

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$18.5K

$53K

$93K

How much do client success associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success associate in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

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What are the most commonly searched types of Client Success jobs?

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Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.

Client Success Associate, Navigation

Denver, NY • On-site

Rightway
See more jobs at Rightwayexternal

$64K - $80K/yr

Full-time

Re-posted 12 days ago

Job description

ABOUT THE ROLE: 

As a Client Success Associate, you are the client's primary point of contact for day-to-day operational matters and are responsible for overseeing these tasks through resolution. The  Client Associate acts as the liaison between clients and cross-functional internal teams, such as service delivery partners, eligibility coordinators, and benefits specialists. Excellent communication skills are required to ensure we understand our clients' needs and can build long-lasting, mutually beneficial relationships with our key business stakeholders.

Client Success Associates will establish and maintain professional relationships with clients, which will include face-to-face/virtual meetings, effective written and telephonic communication, active listening, and comprehension skills. Additionally, Client Success Associates maintain high-level client service by executing accuracy, responsiveness, reliability, and professionalism in all interactions. Client Success Associates will demonstrate excellent client service through resourcefulness and a high level of initiative. Responsibilities will include managing the resolution status of routine to complex requests related to our clients' business requirements.

WHAT YOU'LL DO:

  • Issue Tracking and Resolution - Engaging internal departments/tools and client resources, such as submitting data analytic tickets and analyzing prebuilt reporting dashboards, to resolve outstanding operational issues, while providing meaningful updates to the client. 
  • Driving Practical & Creative Solutions - Critically thinking about complex situations to find optimal outcomes.
  • Engaging Appropriate Resources-Discuss information at varying degrees of complexity and at varying stages of progression, and engage internal or client resources that are best appropriate to drive issue resolution.
  • Work Within Deadlines and Client Guarantees - Drive to resolution promptly and ensure all Client Performance Guarantees are met.

WHO YOU ARE:

  • A bachelor's degree is required. 
  • A minimum of 3 years of work experience. Experience in healthcare is a plus. 
  • Excellent organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Working knowledge of Excel and other Microsoft Office applications.
  • Ability to analyze, interpret, and develop solutions effectively.
  • Ability to work independently within a fast-paced environment with quick turnarounds.
  • Strong attention to detail and follow-through.

COMPENSATION:  $64,000 - $80,000 annually, in addition to bonus and equity

Compensation offered will be determined by geographic location, experience, and qualifications.

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