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Client Success Administrator Jobs (NOW HIRING)

Propio

Client Success Manager

Overland Park, KS · On-site

Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators * Provide data-driven insights through reporting and ...

Propio

Client Success Manager

Overland Park, KS · On-site

Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators * Provide data-driven insights through reporting and ...

Global Roofing Group

Customer Success Administrator

Phoenix, AZ · On-site

$16.75 - $22.25/hr

Handle client communications, relay messages to the sales team, and ensure follow-up on important tasks and deadlines. * Schedule appointments and site inspections for roofing projects with customers ...

Global Roofing Group

Customer Success Administrator

Phoenix, AZ · On-site

$17.50 - $23.50/hr

Handle client communications, relay messages to the sales team, and ensure follow-up on important tasks and deadlines. * Schedule appointments and site inspections for roofing projects with customers ...

Reachdesk

Client Success Associate

Client Success Associate London, England, United Kingdom This is a remote role. About Us Reachdesk ... Advise platform admins and day-to-day senders on how to better leverage Reachdesk for key ...

Reachdesk Ltd

Client Success Associate

New York, NY · On-site

Client Success Associate About Us Reachdesk is the first truly end-to-end global SaaS gifting and ... Advise platform admins and day-to-day senders on how to better leverage Reachdesk for key ...

Simulint

Client Success Associate

Dover, DE · Remote

Administer and analyze Net Promoter Score (NPS) surveys , ensuring feedback is captured and ... Experience in Client Success, Account Management, or Project Coordination , ideally in technology ...

Reachdesk

Client Success Associate

Manhattan, NY · On-site

Client Success Associate New York, NY, USA Flexible hybrid, with in-office collaboration in our ... Advise platform admins and day-to-day senders on how to better leverage Reachdesk for key ...

TRAVELING COACHES INC

Team Lead, Client Success

Plano, TX · On-site

$100 - $125/hr

We are looking for a Client Success Team Lead who will serve as both a strategic partner to our ... Manage, administer, and support the learning management system and related portal technologies ...

Bankjoy

Client Success Manager

Austin, TX · On-site

Position Overview We are looking for a Client Success Manager to join our growing CSM team as we ... day-to-day administrators to executive sponsors * Become a trusted advisor to executive ...

CounterFind

Sales & Client Success Intern

Dallas, TX · On-site

Client Success: support account admin, client reporting, onboarding, and communications, plus sit in on real client calls to see relationship management in action. * Sales/SDR: research target ...

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How much do client success administrator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for client success administrator in the United States is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $30.53 per hour, depending on experience, location, and employer.

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Client Success Manager

Overland Park, KS • On-site

Propio
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Propioexternal

Full-time

Re-posted 17 days ago

Propio rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

375th of 500 rated business services

Job description

Description


Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to cutting-edge technology, exceptional support, and collaborative user experiences. We are driven by our passion for innovation, growth, and bridging communication gaps in a diverse world. If you're passionate about delivering technology-driven solutions and building lasting client relationships while contributing to client growth, Propio could be the ideal place for you.


The Client Success Manager will be responsible for managing a portfolio of accounts, with a primary focus on client retention (50%), supported by sales-based expansion (30%), and client operational support (20%). In this client-facing role, you will build and nurture trusted relationships while proactively identifying opportunities to upsell and expand services. You'll be instrumental in driving revenue growth through strategic account planning and by helping clients realize the full value of Propio's solution.


This role is located in our Overland Park, KS office and may require travel up to 20%.


Responsibilities:

  • Serve as the strategic point of contact for a large portfolio of clients, building and maintaining long-term relationships
  • Understand and articulate each client's needs, objectives, and policies related to effectively position Propio's services as solutions
  • Establish clear project parameters, quality standards, and communication tactics supporting the development of Client Success Administrators
  • Provide data-driven insights through reporting and analytics to support client engagement, performance improvement, and strategic decision-making
  • Identify and pursue expansion opportunities by upselling additional services and introducing new solutions aligned with client needs
  • Manage cross-functional projects with internal teams to ensure service excellence and operational alignment
  • Lead contract reviews, renewals, and negotiations with a focus on favorable terms, accurate pricing, and added value for the client
  • Maintain detailed documentation of client communications and service records using CRM platforms such as Salesforce
  • Resolve client inquiries related to billing, interpreter services, or quality concerns in a timely and professional manner
  • Act as a Propio ambassador by delivering in-person and virtual client presentations, performance reviews, and training sessions
  • Performs other responsibilities and duties assigned


Requirements


Qualifications

  • Bachelor's Degree or equivalent work experience
  • 3+ years of prior account management, client success, or customer-facing experience, preferably in a B2B environment managing a large book of business
  • Demonstrated ability to grow accounts and contribute to revenue targets through upselling or consultative expansion
  • Strong communication (both written and verbal) and interpersonal skills with a customer-first mindset
  • Proven ability to analyze data and deliver insights that drive client action and satisfaction
  • Proficiency of Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint); Salesforce and Power BI experience preferred
  • Strong organizational skills and ability to manage multiple priorities with attention to detail
  • Ability to work both independently and within a team to meet deadlines
  • A self-starter who thrives in a fast-paced team-oriented environment



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