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Client Success Agent Jobs (NOW HIRING)

The Facilities Group National

Client Success Agent

Tampa, FL · On-site

$14.75 - $19.50/hr

Monday - Friday, 8:30AM-5:30PM Client Success Agent Job Duties and Responsibilities: * Partner with client-specific locations to provide updates and support on services planned and rendered.

Order.co

Customer Success Agent

Chicago, IL · On-site

$22 - $24/hr

About the Role We are currently looking for a Customer Success Agent to support the end-to-end ... client-facing role * Ability to address tactical issues efficiently and effectively * Strong ...

Realty Plans

Client Success Associate

Stamford, CT

$22/hr

Client Success Associate We are seeking a Client Success Associate to join our luxury real estate ... We cover Residential, Commercial, Agent and Town services across the Northeast. Work With Us Join ...

Versana

Client Success Operations Associate

New York, NY · On-site

$110K - $130K/yr

By digitally capturing agent banks' data on a real-time basis, Versana provides unprecedented ... The Client Success Operations Associate reporting to the Head of Product, Client Success will ...

Order

Customer Success Agent

Chicago, IL · Remote

$22 - $24/hr

About the Role We are currently looking for a Customer Success Agent to support the end-to-end ... client-facing role * Ability to address tactical issues efficiently and effectively * Strong ...

Diligent Corporation

Client Success Advisor

New York, NY · On-site

$99K - $124K/yr

The Client Success Advisor role is key to Diligent's Customer Success retention strategy. Key ... At Diligent, you're not just building the future - you're an agent of positive change, joining a ...

PLACE

Open House Success Agent

Lewes, DE · On-site

$31K - $60K/yr

Summary Become an Open House Agent and unlock your pathway to success. We provide extensive real ... This position is ideal for motivated individuals looking to broaden their network, cultivate client ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In ... We cover Residential, Commercial, Agent and Town services across the Northeast. Work With Us Join ...

SelectQuote, Inc.

Customer Success Agent (080326)

$53K/yr

This agent will coordinate closely with the client, carrier, and providers. They acquaint clients ... success SelectQuote Core Values: S ervice: We create positive customer experiences. E ...

Trivium

Client Success Manager - Trivium Group

$3.0K - $5.0K/mo

We're hiring a Client Success Manager who moves fast, thinks in data, sweats the details, and ... ops agent). How to Stand Out In your interview, tell us about a time you saved a client who was ...

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Client Success Agent information

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$11

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$47

How much do client success agent jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for client success agent in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

How much does a CSM get paid?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and relationship management skills are essential for success in this role.

Does client success pay well?

Client Success Agents typically earn a salary that is competitive within customer service and account management roles, with pay often increasing with experience and certifications. The average salary varies by industry and location but generally ranges from $40,000 to $70,000 annually. Bonuses and commissions may also be part of compensation depending on the company's structure and performance metrics.

What job makes 10,000 a month without a degree?

A Client Success Agent can potentially earn $10,000 or more per month through commissions, bonuses, or high-value client accounts, especially in sales-driven environments. Success in this role often depends on strong communication skills, industry knowledge, and performance metrics, rather than formal degrees.

What are some common challenges faced by Client Success Agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

How can I make 2000 a week working from home?

A Client Success Agent can potentially earn $2,000 a week by working full-time, providing high-quality customer support, and developing specialized skills such as CRM management or technical troubleshooting. Increasing earnings may involve taking on additional clients, working overtime, or pursuing certifications that enhance value. Compensation varies by company, experience, and performance, so consistent high-quality work is essential.

What are the key skills and qualifications needed to thrive as a Client Success Agent, and why are they important?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.
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Client Success Agent jobs near you

Client Success Agent

The Facilities Group National

Tampa, FL • On-site

$14.75 - $19.50/hr

Full-time

Posted 13 days ago

Job description

Who We Are

The Facilities Group of companies provide a comprehensive suite of janitorial and maintenance services to a variety of industries, including healthcare, education, logistics, finance, commercial, and industrial facilities. Our principle of providing best-in-class service not only guides how we treat our clients but is also the foundation of our company culture. We understand the importance of culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity.

What You Will Be Doing

This is a professional position for operational activities Customer Account(s) and is responsible for resolving customer service issues, monitoring provider activity and assignments, negotiations of service rates, and ensuring service contract compliance. This position works cooperatively with customers, independent service providers and internal departments. This is not a sales position eligible for commissions.

This is an in-office role based out of Tampa, FL.

Schedule Available:

Monday - Friday, 8:30AM-5:30PM

Client Success Agent Job Duties and Responsibilities:

  • Partner with client-specific locations to provide updates and support on services planned and rendered.
  • ScheduleIndependent Service Providers (ISPs)for services and monitor through completion for client satisfaction.
  • Manages thelife cycleof a client workorder,including:Creating the workorder,Assigning toISPs,Schedulingthe service,Following-up on completion, andInvoicingthe client.
  • Communicate internally and externally using phone, email, text messages, Microsoft TEAMS, and3rdpart work order management systems.
  • Serve as the liaison between the client and Independent Service Provider(ISP).
  • Manage customer concerns as they arise in a timely and professional manner.
  • Accurately manage and update ISP and client activities in JANIT.
  • Daily IVR validation and monitoring to ensure ISPs are meeting scheduled commitments.

Client Success Agent Qualifications and Requirements:

  • High school diploma or GED.
  • At least one-year of proven customer service experience in any industry. (Preferred)
  • Adaptable and able to work in a fast-paced environment.
  • Strong attention to detail.
  • Intermediate knowledge of MS Office products,including:Outlook, Word, Excel, and TEAMS
  • Excellent time management skills.
  • Clear and effective communicator.
  • Ability to multi-task.
  • Self-motivated with a go-getter attitude.
  • Meet or exceeds deadlines.

***The Facilities Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

***Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.


Monday-Friday, 8:30AM-5:30PM