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Client Success Agent Jobs (NOW HIRING)

Trivium

Client Success Manager - Trivium Group

$3.0K - $5.0K/mo

We're hiring a Client Success Manager who moves fast, thinks in data, sweats the details, and ... ops agent). How to Stand Out In your interview, tell us about a time you saved a client who was ...

ADP

Client Relations Executive - CORE Market

Dallas, TX · On-site

$75K - $102K/yr

... success. With and through their team of HR professionals, the CRE partners with all levels of ADP ... The CRE identifies client risk and acts as the primary agent for driving save and retention ...

New

ADP

Client Relations Executive - CORE Market

Dallas, TX · On-site

$75K - $102K/yr

... success. With and through their team of HR professionals, the CRE partners with all levels of ADP ... The CRE identifies client risk and acts as the primary agent for driving save and retention ...

New

Navigate Realty

Agent Success Coach

Spartanburg, SC · On-site

$50K - $60K/yr

At Navigate Realty, The Agent Success Coach plays a crucial role in nurturing the growth and ... client engagement techniques, improving key lead program metrics and effective use of technology ...

Basata

Partner Success Manager

Tempe, AZ · On-site

Own the day-to-day management of the BPO partner agent team, who operate as Basata's white-label AI ... Ensure MAs are onboarded and trained on each client account's specific workflows, EMR environment ...

o9 Solutions, Inc.

Client Management Director

Dallas, TX · On-site

$174K - $240K/yr

Guide clients on deploying o9's Agentic AI capabilities, including the Post-Game Agent. * Industry ... Document success stories and best practices to support institutional knowledge and pre-sales ...

o9 Solutions, Inc.

Client Management Director

Dallas, TX · On-site

$174K - $240K/yr

Guide clients on deploying o9's Agentic AI capabilities, including the Post-Game Agent. * Industry ... Document success stories and best practices to support institutional knowledge and pre-sales ...

o9 Solutions, Inc.

Client Management Director

Dallas, TX · On-site

$174K - $240K/yr

Guide clients on deploying o9's Agentic AI capabilities, including the Post-Game Agent. * Industry ... Document success stories and best practices to support institutional knowledge and pre-sales ...

o9 Solutions, Inc.

Client Management Director

Dallas, TX · On-site

$174K - $240K/yr

Guide clients on deploying o9's Agentic AI capabilities, including the Post-Game Agent. * Industry ... Document success stories and best practices to support institutional knowledge and pre-sales ...

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Client Success Agent information

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How much do client success agent jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for client success agent in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Success Agent typically earns less than $4,000 weekly, but high-earning roles in sales, real estate, or freelance consulting can reach or exceed that amount without requiring a degree. Success in these roles often depends on skills, experience, and performance, with some sales positions offering commission-based income that can surpass $4,000 per week.

What is a client success agent?

A client success agent is a professional responsible for ensuring clients are satisfied with a company's products or services. They typically handle onboarding, support, and relationship management, often using customer relationship management (CRM) tools to track interactions and issues. The role requires strong communication skills and a focus on customer retention and satisfaction.

What are some common challenges faced by Client Success Agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

How can I make 2000 a week working from home?

A Client Success Agent can potentially earn $2,000 a week by working full-time, providing high-quality customer support, and developing specialized skills such as CRM management or technical troubleshooting. Increasing income may involve taking on additional shifts, earning performance bonuses, or gaining certifications that enhance value to employers. Consistent communication, efficiency, and experience are key factors in reaching higher earnings in remote client success roles.

What are the key skills and qualifications needed to thrive as a Client Success Agent, and why are they important?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.

Will AI replace CSM?

AI cannot fully replace Client Success Agents, as their role involves building relationships, understanding client needs, and providing personalized support that requires emotional intelligence and critical thinking. AI tools can assist CSMs by automating routine tasks and analyzing data, but human oversight remains essential for complex interactions and strategic account management.
More about Client Success Agent jobs
What cities are hiring for Client Success Agent jobs? Cities with the most Client Success Agent job openings:
What states have the most Client Success Agent jobs? States with the most job openings for Client Success Agent jobs include:
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Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Parking Customer Success Agent - HUP

Parking Customer Success Agent - HUP

Reimagined Parking

Philadelphia, PA

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Reimagined Parking rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

7th of 12 rated car parking

Job description

Address: 3400 Spruce St, Phila, PA 19104
Job Title: Customer Service Rep
Pay: $16.50/hr
Shift: 5am-1pm M-F, 1pm-9pm M-F

At Reimagined Parking, we believe great people drive great results. That's why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are looking for an individual with amazing customer service skills and detail oriented to help our customers with their parking needs. 
The Customer Success Agent serves as the first point of contact for customers, delivering exceptional service and support in a fast-paced environment. This role ensures customer satisfaction by resolving inquiries, maintaining accurate records, and acting as a brand ambassador while adhering to company policies and service standards. 
  • Develop strong decision-making skills to manage back-to-back calls with accuracy, speed, and professionalism. 
  • Act as a courteous company representative while processing transactions, enforcing regulations, and communicating policies. 
  • Build rapport with customers to foster satisfaction and loyalty, address inquiries and complaints with empathy and clarity. 
  • Meet performance standards through call monitoring, recording, and quality assessments. 
  • Maintain high communication standards, including voice quality, grammar, tone, and proactive engagement. 
  • Ensure data integrity by gathering information, composing documents, and accurately inputting data. 
  • Respond to inbound emails, phone calls, and faxes within established Service Level Agreements (SLAs). 
  • Provide comprehensive support for parking customers, including account maintenance and branch/lot assistance. 
  • Update customer account information accurately and document all interactions. 
  • Utilize internal resources such as policy manuals and supervisor guidance to resolve issues. 
  • Complete required paperwork and maintain accurate records. 
  • Stay informed on workflow changes, policies, and product updates. 
  • Support and train new Customer Service Representatives as needed. 
  • Assist colleagues with troubleshooting client issues. 
  • Occasionally assist mobility-challenged customers by operating a golf cart. 
  • Perform other duties as assigned. 

  • High school diploma or equivalent; associate degree preferred. 
  • Strong communication skills (verbal and written). 
  • Ability to multitask and thrive in a fast-paced environment. 
  • Proficiency with technology and data entry systems. 
  • Exceptional attention to detail and problem-solving skills. 
  • Ability to work flexible schedules, including weekends or holidays if required. 
REQUIREMENTS: 
  • 1+ years of customer service or call center experience. 
  • Valid driver's license. 
  • Ability to work flexible schedules, including weekends or holidays if required. 
  • Must successfully pass a background check, in accordance with company policy and applicable laws  
  • Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by law. Reimagined Parking participates in the E Verify program to confirm employment eligibility. 
PHYSICAL DEMANDS: 
  • Ability to sit for extended periods while handling calls and data entry. 
  • Frequent use of hands for typing and handling documents. 
  • Ability to lift up to 20 lbs occasionally (e.g., moving office supplies or assisting customers). 
  • Ability to operate vehicles safely when requested. 
WORKING CONDITIONS:  

Fast-paced environment with high call volume and strict service level goals. 
Occasional exposure to outdoor conditions when assisting mobility-challenged customers. 
OTHER DUTIES: 
Please note this job description is not designed to cover or contain an allinclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice 

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only) 
  • Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. 
  • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. 
  • Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 
  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. 
  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. 
  • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.  
(Part Time) 
  • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. 
  • Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. 
  • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. 
Union:
  • If this position is unionrepresented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

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