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Client Success Agent Jobs (NOW HIRING)

Red Key Realty

Agent Success Manager

Chesterfield, MO · Hybrid

$50K - $60K/yr

Position Summary The Agent Success Manager plays a key role in supporting agent growth, engagement ... Share resources, strategies, and ideas that help agents strengthen their business and client ...

Alphabe Insight Inc

Advertising Agent

Grand Rapids, MI · On-site

$56K - $62K/yr

Captura Hall is seeking a motivated and creative Advertising Agent to join our growing team in ... client success. Responsibilities * Develop and execute advertising campaigns across multiple ...

Alphabe Insight Inc

Advertising Agent

Grand Rapids, MI · On-site

$56K - $62K/yr

Captura Hall is seeking a motivated and creative Advertising Agent to join our growing team in ... client success. Responsibilities * Develop and execute advertising campaigns across multiple ...

PLACE

Listing Agent

Alpharetta, GA · On-site

$100K - $150K/yr

As a Listing Agent, you will be instrumental in helping clients find their ideal homes and ... success. If you have a passion for real estate and a dedication to providing exceptional client ...

Visible Agent

Marketing Manager

$42K - $45K/yr

Description Visible Agent is growing, and we're on the hunt for a Client Success Manager who doesn't just manage accounts but owns outcomes. You're someone who thrives in motion, thinks five steps ...

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How much do client success agent jobs pay per hour?

As of May 31, 2026, the average hourly pay for client success agent in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Agent, and why are they important?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by Client Success Agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

What does a Client Success Agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

More about Client Success Agent jobs
What cities are hiring for Client Success Agent jobs? Cities with the most Client Success Agent job openings:
What states have the most Client Success Agent jobs? States with the most job openings for Client Success Agent jobs include:
What job categories do people searching Client Success Agent jobs look for? The top searched job categories for Client Success Agent jobs are:
Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Material Sales CSA

Renaissance Historic Exteriors

Belvidere, IL • On-site

$18 - $25/hr

Full-time

Posted 11 days ago

Job description

Job Brief:
We are looking for a Customer Success Agent to assist the Material Sales Manager daily and to perform a variety of administrative tasks.
 
What does a Material Sales Customer Success Agent do?
Material Sales Customer Success Agents type, file, handle mail/email, transmit data and information, harvest data, answer phones, and perform other tasks critical to material sales operations and growth. 
 
To be a successful Material Sales Customer Success Agent, you should have a pleasant personality, as this is also a customer service role. Proficiency with MS Office and similar programs is required. Marketing and advertising background with familiarity of constant contact and social media platforms is helpful as well. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. 
 
Key Results Area I:
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company demands and expectations.
  • Receive inbound calls and emails for material requests material procurement and potentially Request photos and data from clients to identify material. 
  • Email material request follow-ups. 
  • Question & Answer liaison for clients of general questions and solutions.
  • Place follow up calls and send emails pre-sale and post-sale (proposal follow up and satisfaction follow up).
  • Solicit 5‐star reviews.
  • Transmit shipment tracking data to clients (PRO and carrier information). 
  • Track shipments and retrieving POD's (Proof of Delivery receipts). 
  • Assist with the transmission of photos and sending samples for approval. 
  • Assist with entering and updating requests in material request spreadsheet.
  • Assist in data farming and collecting perspective client data (email addresses, websites, etc.), information logging, and general solicitation. 
  • Assist with bid data information gathering. 
  • May perform additional duties as assigned by leadership.
 
 Key Results Area II:
  • Enter pertinent data and update Strety as required. 
  • Assist with sales meetings. 
  • Enter and update material inventory in spreadsheet. 
  • Assist with inventory counting, tracking, and inventory audits as required.

Required Qualifications:
  • Must have a high school diploma or GED. Associate degree preferred.
  • 1-2 years Customer Service.
  • Ability to pass a Drug Test and Background Check.
  • Literate with basic functions of MS Office products, including Word, Excel, Access, and Outlook Calendar.
  • Must be comfortable answering and making calls.
  • Must be a quick learner with an “all hands-on deck” attitude.
  • Ability to multitask, organize, and manage time without constant supervision.
  • Basic editing, typing, and email composition skills.
  • Strong communication skills.
  • Professional demeanor with a positive attitude.

Equal Employment Opportunity Statement:
Renaissance Historic Exteriors is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
State Law Compliance:
Renaissance Historic Exteriors complies with all applicable Illinois and Missouri employment laws, including wage and hour regulations, workplace safety standards, and fair employment practices.