ZipRecruiter

Log In

1

Client Success Agent Jobs in New Brunswick (NOW HIRING)

Allstate

Allstate Sales Agent (Moncton)

Moncton, NB · Hybrid

CA$70K - CA$120K/yr

Access dedicated marketing resources to amplify your efforts and accelerate your success. * Day-One ... Identify client needs, create customized insurance solutions, and close sales that protect what ...

All JobsClient Success Agent JobsClient Success Agent Jobs in New Brunswick

Client Success Agent information

What is a client success agent?

A client success agent is a professional responsible for ensuring clients are satisfied with a company's products or services. They often handle onboarding, support, and relationship management, using communication skills and customer management tools to promote retention and satisfaction.

What are some common challenges faced by client success agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

Is client success a good career?

A career as a Client Success Agent involves helping clients achieve their goals, often requiring strong communication and problem-solving skills. It can be a stable and rewarding role with opportunities for advancement, especially in industries like SaaS and technology that value customer retention and satisfaction.

What are the key skills and qualifications needed to thrive as a client success agent?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What does a client success agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.

What job categories do people searching Client Success Agent jobs in New Brunswick look for?

The top searched job categories for Client Success Agent jobs in New Brunswick are:

What cities in New Brunswick are hiring for Client Success Agent jobs?

Cities in New Brunswick with the most Client Success Agent job openings:

Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in New Brunswick as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Allstate Sales Agent (Moncton)

Allstate

Moncton, NB • Hybrid

CA$70K - CA$120K/yr

Full-time

Re-posted 8 days ago

Allstate Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 566 frontline employees who took The Breakroom Quiz

221st of 308 rated insurance

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Become an Allstate Sales Agent: Your Next Big Opportunity

Are you a driven, self-motivated sales professional who thrives on building your own pipeline and closing deals? If you're a hunter who loves to chase down opportunities and maximize your earning potential, then this role is for you.

Why Allstate?

  • Unlimited Earning Potential: Competitive uncapped commissions and generous quarterly bonuses. Your income is as limitless as your ambition.

  • Fast-Tracked Growth: Paid training, licensing, and continuous coaching to sharpen your skills and help you dominate your market.

  • Marketing Support: Access dedicated marketing resources to amplify your efforts and accelerate your success.

  • Day-One Benefits: Flexible Benefits Plan starts immediately, and Employer-Matched RRSP after just 90 days.

Role Designation: Hybrid

About the Role: This isn't just another sales job-it's an opportunity to take control of your own success. We need a go-getter who excels at hunting for new business, thrives on prospecting, and closes deals that create real value for clients. With Allstate's robust commission structure, you can control how much you make-the harder you work, the more you earn. You'll not only be selling insurance; you'll become a trusted advisor, making a tangible difference in the lives of your clients.

What You'll Do:

  • Proactively Hunt for Business: Build and manage your own pipeline through aggressive prospecting, cold outreach, and community involvement.

  • Close Deals: Identify client needs, create customized insurance solutions, and close sales that protect what matters most.

  • Expand Your Reach: Be visible in your community by attending events and networking to continually build your client base.

What You Bring:

  • Hunting Mentality: A relentless drive for results, competitive spirit, and passion for prospecting and winning new business.

  • Relationship Builder: Strong communication skills and the ability to develop lasting client relationships.

  • Insurance License: Either licensed to sell insurance or willing to become licensed.

  • Industry Experience: Prior insurance experience is a strong asset but not required for the right sales hunter

  • Professional attitude, presence, and demeanor

Skills

Networking, Sales

Compensation

Commissions are highly variable and are directly tied to sales volume. Individuals that are producing at, or close to, sales targets, and have completed all training can expect to earn between $70,000-$120,000.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

What Allstate Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply