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Client Success Associate Jobs in Syracuse, NY (NOW HIRING)

UBS

Client Associate

Syracuse, NY · On-site

Join us At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our ...

Lydecker Pariser LLP

Associate Attorney

Syracuse, NY · Hybrid

$100K - $130K/yr

Ethics: Keeps client and firm information confidential at all times; understands and ... We are dedicated to long-term success for our clients, attorneys, and staff, fostering a culture of ...

Lydecker LLP

Associate Attorney

Syracuse, NY · On-site

$100K - $130K/yr

Keeps client and firm information confidential at all times; understands and implements general ... We are dedicated to long-term success for our clients, attorneys, and staff, fostering a culture of ...

Alera Group

Account Manager Associate

Syracuse, NY · On-site

$20 - $24/hr

We are passionate about our clients' success in the areas of Employee Benefits, Property and ... Ensure quality, accuracy, and compliance in all client service transactions * Support ...

ZOOM TAN INC

Salon Sales Associate

Oneida, NY · On-site

$16.50/hr

The ideal candidate for this position is highly motivated to meet and exceed client-based ... long-term success and growth within our organization. If you are passionate about the tanning ...

Zoom Tan

Salon Sales Associate

Oneida, NY · On-site

$16.50/hr

The ideal candidate for this position is highly motivated to meet and exceed client-based ... long-term success and growth within our organization. If you are passionate about the tanning ...

ZOOM TAN INC

Salon Sales Associate

Oneida, NY · On-site

$16.50/hr

The ideal candidate for this position is highly motivated to meet and exceed client-based ... long-term success and growth within our organization. If you are passionate about the tanning ...

Alera Group

Account Manager Associate

Syracuse, NY · Hybrid

$20 - $24/hr

We are passionate about our clients' success in the areas of Employee Benefits, Property and ... Ensure quality, accuracy, and compliance in all client service transactions * Support ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Syracuse, NY

Client Success Associate information

See Syracuse, NY salary details

$18.3K

$52.4K

$91.9K

How much do client success associate jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client success associate in Syracuse, NY is $52,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $64,700.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Syracuse, NY?

The most popular types of Client Success jobs in Syracuse, NY are:

What job categories do people searching Client Success Associate jobs in Syracuse, NY look for?

The top searched job categories for Client Success Associate jobs in Syracuse, NY are:

What cities near Syracuse, NY are hiring for Client Success Associate jobs?

Cities near Syracuse, NY with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Syracuse, NY as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,356 per year, or $25.2 per hour.

Client Associate

Syracuse, NY • On-site

UBS
Securities, Commodity Contracts, and Financial Investments • 10K+ employees

8.8

Company rating: 8.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

16th of 172 rated banks

People enjoy working here

Good employer

Recommended by parents

Learn more about UBSexternal

Other

Posted 15 days ago

Job description

About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
UBS logo

About UBS

Sourced by ZipRecruiter

We want to create superior value for our clients, shareholders and employees. And we want to stand out as a winner in our industry for our expertise, advice and execution, our contribution to society, our work environment and our business success.

Industry

Securities, commodity contracts, and financial investments

Company size

10,000+ Employees

Headquarters location

Zürich, ZH, CH

View All UBS Jobs

What UBS employees say

Pay

Benefits

Hours and flexibility

Workplace

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