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Client Success Associate Jobs in Buffalo, NY (NOW HIRING)

GHJ

Tax Experienced Associate

Buffalo, NY

$56K - $75K/yr

GHJ is looking for a Tax Experienced Associate WHY we get up in the morning At GHJ we help our ... success), Meeting client demands/needs (client success), Reinforcing and expanding cultural ...

GHJ

Tax Experienced Associate

Buffalo, NY · On-site

$56K - $75K/yr

GHJ is looking for a Tax Experienced Associate WHY we get up in the morning At GHJ we help our ... success), Meeting client demands/needs (client success), Reinforcing and expanding cultural ...

ACARA

Warehouse Associate

Sanborn, NY · On-site

$18/hr

Warehouse Associate Location: Sanborn, NY Employment Type: Temp (3 months) to possible Direct ... impact client success while giving you room to grow and develop professionally. About Acara ...

Acara Solutions

Warehouse Associate

Sanborn, NY

$18/hr

Warehouse Associate Location: Sanborn, NY Employment Type: Temp (3 months) to possible Direct ... impact client success while giving you room to grow and develop professionally. About Acara ...

Aleron

Warehouse Associate

Sanborn, NY · On-site

$18/hr

Warehouse Associate Location: Sanborn, NY Employment Type: Temp (3 months) to possible Direct ... impact client success while giving you room to grow and develop professionally. About Acara ...

GHJ

Tax Senior / Supervising Senior Associate

Buffalo, NY

$78K - $97K/yr

GHJ is looking for a Tax Senior / Supervising Senior Associate WHY we get up in the morning At GHJ ... success), Meeting client demands/needs (client success), Reinforcing and expanding cultural ...

GHJ

Tax Senior / Supervising Senior Associate

Buffalo, NY · On-site

$78K - $97K/yr

GHJ is looking for a Tax Senior / Supervising Senior Associate WHY we get up in the morning At GHJ ... success), Meeting client demands/needs (client success), Reinforcing and expanding cultural ...

UBS

Client Associate

Buffalo, NY · On-site

... client information • educate clients on account services and capabilities • help with the ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

Acara Solutions

Legal Assistant

Buffalo, NY · Hybrid

$25 - $32/hr

... impact client success while giving you room to grow and develop professionally. About Acara ... What Sets You Apart Associate's Degree Bachelor's Degree Knowledge of the Litigation practice area ...

Acara Solutions

Legal Assistant

Buffalo, NY · Hybrid

$25 - $32/hr

... impact client success while giving you room to grow and develop professionally. About Acara ... What Sets You Apart Associate's Degree Bachelor's Degree Knowledge of the Litigation practice area ...

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Buffalo, NY

Client Success Associate information

See Buffalo, NY salary details

$17.9K

$51.3K

$90.1K

How much do client success associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success associate in Buffalo, NY is $51,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $63,400.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Buffalo, NY? The most popular types of Client Success jobs in Buffalo, NY are:
What are popular job titles related to Client Success Associate jobs in Buffalo, NY? For Client Success Associate jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Buffalo, NY look for? The top searched job categories for Client Success Associate jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Client Success Associate jobs? Cities near Buffalo, NY with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Buffalo, NY as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,330 per year, or $24.7 per hour.

Tax Experienced Associate

GHJ

Buffalo, NY

$56K - $75K/yr

Full-time

Posted 9 days ago

Job description

GHJ is looking for a Tax Experienced Associate
 
WHY we get up in the morning
At GHJ we help our people and clients pursue their passions, build thriving businesses, and create a better future.
 
WHAT we believe
We believe that collaboration is the foundation for success. We work as a business advocate for our clients – providing personalized service and building long-term relationships to help position our clients for the future.
 
HOW we succeed
We are deeply committed to our core values of Bright Minds, Brave Hearts and Bold Actions and incorporate them into every aspect of our business. By living these values, we are able to meet our strategic objectives of Remaining Fiercely Independent (financial success), Meeting client demands/needs (client success), Reinforcing and expanding cultural distinction (people success).
 
Summary of Role:
At GHJ, our Tax Practice is comprised of nearly 100 professionals, the majority of whom have post-graduate degrees in tax, law or business and have previously worked with “Big Four” accounting firms. Our dedicated tax team is specifically trained in dealing with complex tax issues for privately held businesses, including federal, state and local tax strategies, tax credit maximization, estate planning and international matters. We work with our clients to find appropriate solutions to maximize tax benefits and savings, providing sophisticated advice tailored for each client. We also provide our clients with the added bonus of having access to tax and industry resources that highlight emerging trends and inspire thoughtful discussions amongst peers and industry leaders through our events, blogs and publications. Our team prides itself on its ability to understand the strategic vision of our clients and work toward common goals while maintaining the proper level of independence. We see ourselves as more than just tax accountants; we want to be true advisors and collaborators with our clients. Most importantly, GHJ is looking for tax professionals to join our team who want to #BeMore. With our commitment to anytime/anywhere work, our support of flexible work environments and our passion for health and wellness, our Firm wants people who live their best lives, for themselves, their family and GHJ and its clients.
You will be responsible for:
  • Responsible for organizing and coordinating clients’ tax data for the accurate, timely completion of tax returns.
  • Reviews tax information submitted by client for completeness.
  • Possesses knowledge of tax regulations in order to answer clients’ questions.
  • Prepares personal tax returns of various complexities through utilization of computer software.
  • Prepares corporate, partnership, and S-corp returns not requiring advanced expertise.
  • Prepares amended returns of any variety and complexity.
  • Prepares personal tax projections through utilization of computer software.
  • Responds to tax notices of any sort and does initial drafts of any letters required.
  • Performs tax research projects requiring minimal expertise.
  • Completes S-election and requests for accounting changes, as required.
  • Makes adjusting entries and completes trial balances in order to prepare a tax return.
  • Maintains a good understanding of depreciation and depreciation computer software package in order to set up clients and read and understand depreciation reports.
  • Prepares tax accruals as may be required in preparing corporate tax returns.
  • Works with confidential client matters; requires ability to keep matters confidential.
What we need from you:
  • Assist with responses to notices from the IRS and other reporting agencies.
  • Assist in the projection of year-end filings.
  • Ability to compute quarterly estimates and other computations as needed.
  • Ability to operate a computer, calculator and other general office equipment.
What skills & experience you’ll bring to us:
  • Bachelor’s degree in Accounting, Business, or related equivalent.
  • At least one year experience preparing individual, corporate, and partnership tax returns.
  • Work with tax software applications to complete tax returns for review.
Seven decades, overriding focus: our people and our clients.
GHJ was founded in 1953, making us one of the oldest independent firms in the Los Angeles area. Ranked as a top 20 largest accounting firm on the Los Angeles Business Journal’s Book of Lists, the firm has 22 partners and approximately 200 staff members that serve over 3,000 clients. Our firm is a member of the American Institute of Certified Public Accountants (AICPA), the AICPA Governmental Audit Quality Center (GAQC), Public Company Accounting Oversite Board (PCAOB), the California Society of CPAs and the California Association of Nonprofits (CAN). Collaboration and maintaining strong relationships are the cornerstones of our success.
 
We are also an independent member of HLB International, a worldwide organization of over 250 member professional accounting firms and business advisors. This affiliation gives us access to the subject matter experts of other member firms and provides consulting and professional services in over 158 countries through its nearly 800 offices worldwide.
 
GHJ complies with all local/state regulations in regards to displaying salary ranges. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. At GHJ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76,000 - $82,000.
 
Equal Employment Opportunity
GHJ is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including Department Heads and co-workers.
 
#LI-JN1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.