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Client Success Associate Jobs in Miami, FL (NOW HIRING)

greenpath, inc.

Client Success Specialist

Miami, FL · On-site

$16.50 - $18.38/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Associate's degree preferred; Bachelor's degree may substitute for experience. * A strong sense of ...

Semantix

Client Services Associate

Miami Beach, FL · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... success * Take a proactive role in learning about clients' industry, business needs and company ...

TransPerfect

Client Services Associate

Miami Beach, FL · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... success * Take a proactive role in learning about clients' industry, business needs and company ...

UBS

Registered Client Associate

Coral Gables, FL · On-site

Your role We're looking for a Registered Client Service Associate to: • Conduct order entry ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

Stifel

Client Service Associate

Miami Beach, FL · On-site

$14.25 - $19.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s ...

Stifel

Client Service Associate

Miami Beach, FL · On-site

$14.25 - $19.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (Registered) assists one or more ...

Stifel

Client Service Associate

Miami Beach, FL · On-site

$14.25 - $19.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (Registered) assists one or more ...

PLACE

Real Estate Agent Associate

Miami, FL · On-site

$70K - $100K/yr

Summary Join The Kren Group as a Real Estate Agent Associate and play a key role on our dynamic ... client success. If you are driven, service-oriented, and ready to excel in Miami's competitive ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Miami, FL

Client Success Associate information

See Miami, FL salary details

$17.7K

$50.7K

$88.9K

How much do client success associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client success associate in Miami, FL is $50,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,600.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Miami, FL?

The most popular types of Client Success jobs in Miami, FL are:

What are popular job titles related to Client Success Associate jobs in Miami, FL?

For Client Success Associate jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Miami, FL look for?

The top searched job categories for Client Success Associate jobs in Miami, FL are:

What cities near Miami, FL are hiring for Client Success Associate jobs?

Cities near Miami, FL with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Miami, FL as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,683 per year, or $24.4 per hour.

Client Success at Coral Gables, Florida

Commas

Miami, FL • On-site

Other

PTO

Posted 17 days ago

Job description

Client Success Associate

Commas is the full-stack growth platform for digital businesses. Whether someone is just getting started or looking to make their next million dollars, we give them the infrastructure to do it: payments, checkout funnels, community, courses, affiliate systems, analytics, and everything in between, all in one platform. We're one of the fastest-growing future-of-work companies based in Miami, with billions in volume processed through our platform. The team moves quickly, ships constantly, and is obsessed with helping people earn from what they already know. If you want to help make this market more accessible, this is the place.

About the Role

This is the seller's champion after they go live. As a Client Success Associate, you own the post-launch relationship for a book of sellers - their health, adoption, and retention. You are the person who makes sure sellers actually succeed on Commas and stay with us for the long run. We're looking for someone genuinely energized by helping people succeed, who can read an account's health from the data, and who knows the difference between reacting to problems and preventing them. As we scale, you'll also help build the scaled and lifecycle programs - onboarding nudges, education, webinars, and health campaigns - that let great customer success reach the long tail, not just the top accounts.

What You'll Own
  • Post-launch account health for a book of sellers - adoption, engagement, satisfaction, and retention from go-live onward.
  • Product adoption and usage - make sure sellers are using the right features, getting value, and building their business on Commas.
  • Proactive churn prevention - monitor health signals and GMV/usage trends, get ahead of at-risk accounts, and run save plays before a seller disengages.
  • Health reviews and check-ins - structured touch points for your named accounts and lighter, scaled coverage for the long tail.
  • Growth signals - flag upsell and cross-sell opportunities and route them to the right internal owner.
  • Scaled and lifecycle programs - onboarding nudges, education, webinars, and lifecycle campaigns that extend success to every seller, not just the top tier.
  • The voice of the seller internally - coordinate escalations with Support and Risk, and feed recurring pain points back to Product.
  • Clean handoffs - receive launched accounts and route technical or complex issues to the right team.
What We're Looking For
  • 2+ years in customer success, account management, or a customer-facing role - ideally at a B2B, SaaS, or fintech/platform company.
  • A relationship-builder with a service mindset - you genuinely enjoy helping people succeed and can build trust quickly.
  • Comfortable with data - able to read account health, usage, and GMV trends and act on them.
  • Exceptional written and verbal communication - clear, calm, and credible with sellers and internal teams alike.
  • Proactive and high-ownership - you get ahead of problems instead of waiting for tickets, and you thrive in a fast-paced environment.
  • Organized and detail-oriented - able to manage a book of accounts without letting anything slip.
  • A bias toward building repeatable systems, not just one-off saves.
Bonus Points
  • Experience owning retention, adoption, or churn metrics for a book of accounts.
  • Familiarity with CS and support platforms such as Pylon, Zendesk, Intercom, or Salesforce.
  • Experience using AI tools and automations to scale customer success and lifecycle programs.
  • Background in payments, fintech, or the creator/digital-product economy.
  • Experience building scaled or tech-touch CS programs (webinars, lifecycle emails, education).
Schedule

Monday-Friday | 9:00 AM - 6:00 PM | In-person in Miami, FL

Benefits
  • Competitive salary and benefits package
  • Gym membership packages
  • Paid time off and company-paid holidays
  • In-person work environment in Miami, FL
  • Team-building events, company lunches, and swag
  • The chance to join a fast-growing team of industry experts

Apply