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Client Services Program Manager Jobs (NOW HIRING)

Roku, Inc.

Manager, Client Services

Chicago, IL · On-site

$150 - $200/hr

The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. What is the role? The ...

BAYADA Home Health Care

Client Services Manager

Sewell, NJ · On-site

$45K - $50K/yr

Client Services Manager - Washington Township, NJ Salary: $45,000-$50,000 per year Job Type ... Employee Assistance Program. * Tuition reimbursement. BAYADA is committed to providing reasonable ...

RWD Consulting

Deputy Program Manager

Washington, DC · On-site

$175K/yr

Information Technology Services * Healthcare Systems & Services * Program Management * Facilities Maintenance & Management * Certifications & Awards * Careers * Contact Us Job Openings >> Deputy ...

IQVIA, Inc.

Director of Client Services

Durham, NC · On-site

$150K - $165K/yr

Director, Client Services Programs We are seeking a Director to lead a high-performing, patient ... Manage program resources, budgets, and staffing, including recruitment, onboarding, and performance ...

Quiet Capital

NY · On-site

$80 - $100/hr

Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction ... This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal ...

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Client Services Program Manager information

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How much do client services program manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for client services program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What is a client services program manager?

Client Services Program Managers are professionals responsible for overseeing and coordinating programs and projects that deliver services to clients. They act as the main point of contact between the client and the service provider, ensuring that client needs are understood and met efficiently. Their duties often include managing client relationships, developing service plans, tracking project progress, and leading cross-functional teams to deliver successful outcomes. Strong communication, organizational, and problem-solving skills are essential in this role. Client Services Program Managers play a critical part in maintaining customer satisfaction and driving business growth.

How does a client services program manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Program Manager often serves as the central point of contact between clients and internal teams such as sales, product development, and customer support. They coordinate cross-functional meetings, relay client feedback to relevant departments, and oversee project timelines to ensure client expectations are met. Building strong working relationships across the organization is crucial, as it allows the Program Manager to address client needs proactively and resolve issues efficiently. This collaborative approach helps maintain high levels of client satisfaction and supports long-term business relationships.

What are the key skills and qualifications needed to thrive as a client services program manager, and why are they important?

To excel as a Client Services Program Manager, you typically need strong project management skills, a background in client relations or account management, and a relevant degree such as business administration. Familiarity with CRM platforms, project management tools like Asana or Trello, and sometimes PMP certification are valuable assets. Excellent communication, leadership, and problem-solving abilities help build trust and effectively manage both clients and internal teams. These skills are crucial to ensure client satisfaction, program success, and the smooth delivery of services in a dynamic environment.

What is the difference between Client Services Program Manager vs Client Success Manager?

AspectClient Services Program ManagerClient Success Manager
Primary FocusOverseeing client programs, ensuring service delivery, managing multiple projectsBuilding client relationships, ensuring client satisfaction, driving retention
ResponsibilitiesProgram coordination, process improvement, cross-team collaborationOnboarding, ongoing support, upselling opportunities
CredentialsProject management certifications often preferredCustomer relationship management experience, communication skills
Work EnvironmentCorporate, client-facing, project-drivenCustomer-centric, relationship-focused, often in SaaS or tech industries

While both roles focus on client engagement, the Client Services Program Manager manages client programs and project delivery, whereas the Client Success Manager emphasizes building strong relationships and ensuring client satisfaction to promote retention and growth.

How much do client services program managers make in the US?

In the US, client services program managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits.

What cities are hiring for Client Services Program Manager jobs?

Cities with the most Client Services Program Manager job openings:

What states have the most Client Services Program Manager jobs?

States with the most job openings for Client Services Program Manager jobs include:

What are popular job titles related to Client Services Program Manager jobs?

For Client Services Program Manager jobs, the most frequently searched job titles are:

Client Services Program Manager jobs near you

Service Program Manager

Houston, TX • On-site

Foxconn Industrial Internet
Industrial Automation Equipment Manufacturing • 501 - 1,000 employees
Learn more about Foxconn Industrial Internetexternal

$80 - $100/hr

Other

Posted 14 days ago

Job description

Service Program Manager

Location: Houston

Employment Type: Exempt

Overview

The successful candidates will work directly with clients to ensure deliverables fall within the applicable scope and budget. They will coordinate between FoxConn service centers to ensure all aspects of each after-sales business project are flawlessly executed.

Duties and Responsibilities Supply Chain Operation Coordination
  • Coordinate internal resources for the flawless execution of supply chain projects.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Weekly and daily project meeting and review with clients.
  • Overall global service backlog and hit rate KPI monitor.
  • Monitor and support spare part PO and fulfillment KPI.
  • Track account service performance, specifically to analyze the successful completion of short and long-term goals.
  • Work with team and client on digital transformation project.
Corporate Initiatives
  • Participates in cross-group or corporate initiatives that aim at improving corporate competitiveness, service quality and cost savings.
  • Supports knowledge management of corporate initiatives and best practices and works in conjunction with project management to facilitate training on best practice initiatives.
  • Attend conferences and training as required to maintain proficiency.
  • Perform other administrative functions and related duties as directed by Manager.
Business Analysis
  • Manage the relationship with the clients and in charge of client weekly/monthly/quarterly review meetings.
  • Monitor the clients’ response, report and elevate to management as needed.
  • Conducts analysis of business data as indicated by Manager.
  • Develop new service business opportunities and come out global service process for potential client. Come out service quotation for review and negotiation with client.
  • Create business presentation slides, spreadsheets, diagrams and service roadmaps to document as needs.
Skill/Knowledge Requirements:
  • APICS Certification is desirable.
  • PMP Certification is preferred.
  • SAP and SOP knowledge is preferred.
  • Experience in managing and handling of electronic tools, equipment and fixtures.
  • Proficiency with Microsoft Office applications required. Microsoft Project and Enterprise Resource Planning (ERP) experience preferred. Proficient in software and hardware systems.
  • Must have ability to remain flexible in a dynamic work environment.
  • Organizational skills for planning, multitasking, and time managing.
  • Excellent written and verbal communication. Strong intrapersonal skills.
  • Advanced analytical and problem-solving skills.
  • Attention to detail.
Education and Experience
  • Bachelor’s Degree in Engineering, Science or Business or similar field is preferred.
  • Five (5) to seven (7) years of material management, or supplier management experience in a manufacturing environment is preferred.

FoxConn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.

FoxConn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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