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Client Services Program Manager Jobs (NOW HIRING)

Abode Services

Program Manager, Services

Napa, CA · On-site

$75K - $92K/yr

The Program Manager, Services will provide leadership, support, and oversight to a ... Provide support to staff when dealing with client crises, problem solving with managers on ...

Comme des Garcons

VIP Client Service Manager

Manhattan, NY · On-site

$125 - $150/hr

Manage the VIP Client Services team, DSM Stylist Affiliate Programme & Studio Services Program. * Set targets and lead VIP team to achieve sales growth and improvements in level of service * Increase ...

New

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

Jobsbridge

Cloud Services Program Manager

Irvine, CA · On-site

$67K - $74K/yr

Company Description Intelliswift Software, Inc 6+ years of program management experience at an ... cloud-related programs (As-A-Service, Continuous Integration/Continuous Deployment, Dev Ops ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Boston, MA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

Vizient, Inc

Program Services Manager

Chicago, IL · On-site

$100 - $125/hr

Serve as a point of contact for routine client inquiries, requests, and issue resolution ... Program, managed by the Health Resources and Services Administration. aptitude - The industry ...

Vizient

Program Services Manager

Englewood, CO · On-site

$77K - $135K/yr

Support business growth through market research, client outreach, and development of new service ... Monitor and report program performance, including client participation, satisfaction, revenue ...

Bryan College Of Health Sciences

$100 - $125/hr

Ensures network service programs and vendor relationships are designed and managed in accordance with applicable federal and state healthcare regulations. * Maintains professional growth and ...

Koniag, Inc.

Deputy Program Manager

Washington, DC · On-site

$120K - $150K/yr

... Manager (Deputy PM) to support a comprehensive enterprise cybersecurity ... services program for a federal government client. This position requires the ability to obtain and ...

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Client Services Program Manager information

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How much do client services program manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for client services program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What is a client services program manager?

Client Services Program Managers are professionals responsible for overseeing and coordinating programs and projects that deliver services to clients. They act as the main point of contact between the client and the service provider, ensuring that client needs are understood and met efficiently. Their duties often include managing client relationships, developing service plans, tracking project progress, and leading cross-functional teams to deliver successful outcomes. Strong communication, organizational, and problem-solving skills are essential in this role. Client Services Program Managers play a critical part in maintaining customer satisfaction and driving business growth.

How does a client services program manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Program Manager often serves as the central point of contact between clients and internal teams such as sales, product development, and customer support. They coordinate cross-functional meetings, relay client feedback to relevant departments, and oversee project timelines to ensure client expectations are met. Building strong working relationships across the organization is crucial, as it allows the Program Manager to address client needs proactively and resolve issues efficiently. This collaborative approach helps maintain high levels of client satisfaction and supports long-term business relationships.

What are the key skills and qualifications needed to thrive as a client services program manager, and why are they important?

To excel as a Client Services Program Manager, you typically need strong project management skills, a background in client relations or account management, and a relevant degree such as business administration. Familiarity with CRM platforms, project management tools like Asana or Trello, and sometimes PMP certification are valuable assets. Excellent communication, leadership, and problem-solving abilities help build trust and effectively manage both clients and internal teams. These skills are crucial to ensure client satisfaction, program success, and the smooth delivery of services in a dynamic environment.

What is the difference between Client Services Program Manager vs Client Success Manager?

AspectClient Services Program ManagerClient Success Manager
Primary FocusOverseeing client programs, ensuring service delivery, managing multiple projectsBuilding client relationships, ensuring client satisfaction, driving retention
ResponsibilitiesProgram coordination, process improvement, cross-team collaborationOnboarding, ongoing support, upselling opportunities
CredentialsProject management certifications often preferredCustomer relationship management experience, communication skills
Work EnvironmentCorporate, client-facing, project-drivenCustomer-centric, relationship-focused, often in SaaS or tech industries

While both roles focus on client engagement, the Client Services Program Manager manages client programs and project delivery, whereas the Client Success Manager emphasizes building strong relationships and ensuring client satisfaction to promote retention and growth.

How much do client services program managers make in the US?

In the US, client services program managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits.

What cities are hiring for Client Services Program Manager jobs?

Cities with the most Client Services Program Manager job openings:

What states have the most Client Services Program Manager jobs?

States with the most job openings for Client Services Program Manager jobs include:

What are popular job titles related to Client Services Program Manager jobs?

For Client Services Program Manager jobs, the most frequently searched job titles are:

Client Services Program Manager jobs near you

Program Manager, Services

Napa, CA • On-site

Abode Services
Non-Profits • 501 - 1,000 employees
Learn more about Abode Servicesexternal

$75K - $92K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Abode Services rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Program Manager, Services for our programs in Napa County.
About The Role: The Program Manager, Services will provide leadership, support, and oversight to a multidisciplinary team to assist adults and their families who are homeless and/or formerly homeless. This team will engage, and support participants maintaining housing /shelter placement, develop and execute housing stability plans and provide wraparound supportive services. Key responsibilities include supervision of staff and oversight of services delivery, close coordination with case management partners and budget and oversight of public contracts.
The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
Our Benefits and Perks:
  • $75,000 - $92,000 annually DOE
  • Health, vision, and dental benefits available
  • 19 PTO days & 12 Holidays per year
  • Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
  • Dynamic, mission-driven culture and supportive leadership. We support you in supporting other

How You Make An Impact:
  • Provide direct supervision to all Program staff and interns.
  • Provide regular and appropriate feedback including training, opportunities for professional growth, verbal, and written improvement plans when needed, and regular evaluations.
  • Ensure that all program staff under your leadership are meeting the goals as set forth in their program's respective grants.
  • Coordinate training, schedules, caseloads, vacations, and assignments as part of program administration.
  • Provide support to staff when dealing with client crises, problem solving with managers on challenging participant situations, and develop on-going housing stability interventions with staff.
  • Build collaborative relationships with property management and on-site resident services staff if applicable. Advocate for participants housed at various sites as needed.
  • Supervise staff and provide feedback, coaching, training, and disciplinary action as needed.
  • Work with staff to ensure timely and accurate data entry is occurring.
  • Work with Data Specialists on reporting to funders and stakeholders on program activities.
  • Monitor Programs contracts to ensure maximization of funding and program deliverables are met and support with program audits.
  • Assist in developing policy and procedures and other aspects of programs.
  • Facilitate case conferencing and administrative meetings.
  • Assist in developing materials, assessment tools, job descriptions, and other program processes/documents/tools.
  • Other duties as assigned.

How You Meet Qualifications:
  • Bachelor's degree in psychology, Human Services, Social Work, Sociology, or related field and equivalent experience.
  • 3 years of professional experience in the human services, social work, or related field and demonstrated experience working collaboratively with low-income families.
  • 2 years of direct experience in the provision and supervision of services to individuals who are homeless and/or have extremely low incomes.
  • Use of personal vehicle and proof of a valid and current California Driver's License and current insurance along with a clean DMV record required.

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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