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Client Services Manager Jobs in Alabama (NOW HIRING)

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Client Services Manager information

See Alabama salary details

$31.7K

$63.7K

$115.6K

How much do client services manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client services manager in Alabama is $63,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $75,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Alabama? The most popular types of Client Services jobs in Alabama are:
What are popular job titles related to Client Services Manager jobs in Alabama? For Client Services Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Alabama look for? The top searched job categories for Client Services Manager jobs in Alabama are:
What cities in Alabama are hiring for Client Services Manager jobs? Cities in Alabama with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,746 per year, or $30.6 per hour.

Community Manager

Envolve Client Services Group

Tuscaloosa, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Community Manager to work at Hallmark at Garden Parkway in Tuscaloosa, AL.

DESCRIPTION:
The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

Essential Duties and Responsibilities:

  • Accountable for all aspects of the day to day operation of assigned property
  • Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition
  • Frequent interaction with residents, proactively responding to their needs, focus on relationship development and achieving a high level of resident retention
  • Achieve the highest possible net operating income through implementation of effective cost control 
  • Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group
  • Develop yearly operating and capital budget plans while being cognizant of how it potentially
    impacts NOI
  • Coordinate and supervise resident improvement and other capital projects
  • Monitor and enforce resident lease obligations
  •  Understand and maintain strict adherence to State and Federal Fair Housing Laws
  • Communicate effectively with site staff members and ensure compliance of all personnel policies
    and procedures
  • Provide direction and oversight to property maintenance staff. Ensure that units/space conditions
    are in market ready condition
  • Promote and teach safe work practices and ensure all safety of site and the occupants
  • Perform regular inspections of managed property in accordance with pre-established schedules;
    recommend and coordinate necessary maintenance projects
  • Bid, negotiate and manage vendor service contracts and one-time projects
  • Effectively maintain knowledge of the property and competitive properties through consistent
    evaluation of market condition and trends
  • Train and mentor office staff in an effort to implement sales and marketing materials, which
    effectively maximizes rental income and results in high occupancy
  • Ensure property compliance with all applicable Affordable Housing programs, including but not
    limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs
  • Provide reports as required
  • Other tasks as assigned.

Education and Work Experience Requirements:

  • High school diploma or equivalent, some college preferred
  • Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience
  • Must have a valid Drivers license
  • HCCP Certification preferred 

Specific Job Knowledge Skill and Ability:

  • Must have strong financial management skills and be well versed in budgeting, forecasting and cost control
  • Ability to work effectively and lead the community staff in a fast paced, ever changing environment
  • Solid multi-tasking skills along with the ability to meet deadlines
  • Ability to communicate professionally and effectively with co-workers, residents, vendors and
    corporate staff
  • Must be proficient with Microsoft Office (Excel, Word, and Outlook)
  • Experience with Yardi preferred
  • Willingness and ability to work weekends and holidays when the business requires
  • Must be able to travel for training and occasional business meetings

Salary: 48,900k - 50K

Benefits:

  • Competitive salaries and bonuses
  • Medical
  • Dental
  • Vision
  • 401(k) plan with employer match
  • Short term disability
  • Long term disability
  • Life/AD&D
  • Paid Time Off
  • 11 paid holidays
  • Employee Assistance Program
  • Career advancement opportunities
  • Training and Development


Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans

Apply