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Client Services Manager Jobs in Alabaster, AL (NOW HIRING)

Fusion HCR

Client Services Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

Client Services Coordinator Birmingham, AL Direct Hire Position Summary We are seeking a Client ... Ability to manage multiple priorities in a fast-paced environment. * Strong problem-solving and ...

Fusion HCR

Client Services Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

Client Services Coordinator Birmingham, AL Direct Hire Position Summary We are seeking a Client ... Ability to manage multiple priorities in a fast-paced environment. * Strong problem-solving and ...

Vaco LLC

Client Services Specialist

Homewood, AL · On-site

$17 - $22.50/hr

Maintain accurate client records within the agency management system. Identify opportunities to ... Bachelor's degree in Business or a related field. 2+ years of client service, account management ...

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Client Services Manager information

See Alabaster, AL salary details

$29.8K

$59.8K

$108.5K

How much do client services manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client services manager in Alabaster, AL is $59,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,600.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What job categories do people searching Client Services Manager jobs in Alabaster, AL look for?

The top searched job categories for Client Services Manager jobs in Alabaster, AL are:

What cities near Alabaster, AL are hiring for Client Services Manager jobs?

Cities near Alabaster, AL with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Alabaster, AL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,842 per year, or $28.8 per hour.

Client Services Associate

Birmingham, AL

SageSpring Wealth Partners
See more jobs at SageSpring Wealth Partnersexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

The Will Scroggins Wealth Team is looking for a detail-oriented, people-oriented Client Services Associate who enjoys working directly with clients and being part of a collaborative team. As part of SageSpring Wealth Partners, you’ll join a growing, established wealth management firm known for its strong culture and commitment to its people. SageSpring has been recognized as a USA TODAY Top Workplace, one of Financial Planning’s Best Workplaces in Money Management, one of the Nashville Business Journal’s 25 Fastest-Growing Companies, and among CityWire’s fastest-growing RIAs. This is a full-time, in-office position based in Birmingham, Alabama.
Job Summary:
The Client Services position assists the Financial Advisor with various administrative tasks and provides clients with quality service. This position interacts daily on the phone and in person with prospective and existing clients, including handling basic inquiries. The role schedules and coordinates meetings and appointments for advisors while maintaining databases and creating reports using the Client Relationship Management platform. This position will have routine contact with internal and external customers required to obtain, clarify or provide facts and information while sustaining a professional image. This role provides excellent customer service to team members and customers while demonstrating the company values and supporting the mission.

What You’ll Do

  • Serve as a professional, friendly point of contact for clients and help create a welcoming, high-touch client experience
  • Communicate with clients by phone, email, and in person to assist with service needs, paperwork, and follow-through
  • Help manage advisor calendars and coordinate client meeting scheduling
  • Prepare client meeting materials and help ensure meetings and follow-up are organized and executed smoothly
  • Coordinate client requests and action items with advisors and other team members
  • Track tasks, deadlines, and client requests to ensure complete and timely follow-through
  • Maintain accurate and up-to-date client information in Salesforce and other systems
  • Manage multiple priorities and shift between tasks as client and team needs change
  • Approach day-to-day responsibilities with flexibility, ownership, and attention to detail
  • Work closely with advisors and team members to deliver an excellent and consistent client experience
  • Communicate openly, ask questions, and proactively help move team priorities forward
  • Anticipate team needs and contribute to organized, efficient processes
  • Enjoy being part of a collaborative, high-performing team

Who You Are

  • Professional, warm, and confident when interacting with clients
  • Genuinely enjoy talking with people and building positive relationships
  • Detail-oriented, organized, and dependable
  • Strong in execution and follow-through
  • Flexible and comfortable shifting between priorities
  • Team-oriented, collaborative, and eager to contribute
  • Tech-savvy and comfortable learning new systems and tools

Qualifications

  • 1–3 years of experience in financial services, operations, or client service preferred, but not required
  • Wealth management or financial services experience is a plus
  • Proficient in Microsoft Office, including Word, Excel, and PowerPoint
  • Experience with Salesforce or similar CRM software is a plus
  • Bachelor’s degree preferred

Compensation amp; Benefits

  • Competitive salary
  • Health insurance
  • 401(k) retirement plan
  • Professional development support
  • Opportunity to grow within a successful and expanding wealth management firm
  • Supportive, team-oriented culture with clear processes and high expectations
  • Stable, established team with continued growth opportunities

How to Apply

  • Submit your resume to Nathan.Dendy@sagespring.com
Physical Demands:
  • Ability to work in a traditional professional office setting
  • Prolonged periods of sitting at a desk and working on a computer
  • Advanced computer skills and ability to effectively operate computer equipment, software systems and databases
  • Work schedule may vary and is determined by project schedules
  • Ability to efficiently operate all job-related office equipment
  • Ability to communicate via telephone, computer and work in virtual teams
  • Must be able to lift up to 15 pounds at a time
  • Ability to travel using personal vehicle to other office locations as needed
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About SageSpring:
This is an exciting opportunity to join a Forbes’ Best-In-State Wealth Advisors recipient, and the Tennessean’s Top Workplace for the last five consecutive years (2020-2024). Since 2002, our purpose has remained the same: to educate and guide our clients to reach their highest financial goals. We listen to our clients to understand their lives, creating sensible, holistic financial plans that put their best interests first. Don’t miss your opportunity to work with a high performing team in a positive, energetic environment where you’ll know you’re truly appreciated and making a difference.
Rewards amp; Culture:
  • Great Benefits – Including: Health Insurance, Dental, Vision, 401K, Life Insurance, Short-Term and Long-Term Disability, Paid Vacation and Holidays.
  • #1 Culture – Join and grow in an award-winning culture where you’ll look forward to Monday.
  • Inspiring Leadership – Our leaders truly embody the definition of servant leadership. They inspire our teams to flourish thought an energetic, positive, f

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