The Role As Client Success Manager, you'll be the primary relationship owner for our financial institution clients ensuring successful implementation of fraud detection solutions, driving adoption ...
Quick apply
The Role As Client Success Manager, you'll be the primary relationship owner for our financial institution clients ensuring successful implementation of fraud detection solutions, driving adoption ...
Client Success Trainee
Alabaster, AL · On-site
... relationship management. This role is ideal for someone who enjoys helping others, is detail ... with the client success team Qualifications Strong communication and interpersonal skills ...
Client Success Trainee
Alabaster, AL · On-site
... relationship management. This role is ideal for someone who enjoys helping others, is detail ... with the client success team Qualifications Strong communication and interpersonal skills ...
Customer Success Manager
Birmingham, AL · On-site
The Customer Success Manager serves as a strategic advisor to clients, ensuring maximum value from ... Strategic Client Management: * Develop and maintain client IT roadmaps aligned with business ...
Customer Success Manager
Birmingham, AL · On-site
The Customer Success Manager serves as a strategic advisor to clients, ensuring maximum value from ... Strategic Client Management: * Develop and maintain client IT roadmaps aligned with business ...
The Customer Success Manager serves as a strategic advisor to clients, ensuring maximum value from ... Strategic Client Management: * Develop and maintain client IT roadmaps aligned with business ...
Quick apply
Apply Early
The Customer Success Manager serves as a strategic advisor to clients, ensuring maximum value from ... Strategic Client Management: * Develop and maintain client IT roadmaps aligned with business ...
Apply Early
Customer Success Manager
Birmingham, AL · On-site
The Customer Success Manager serves as a strategic advisor to clients, ensuring maximum value from ... Strategic Client Management: * Develop and maintain client IT roadmaps aligned with business ...
Customer Success Manager
Birmingham, AL · On-site
The Customer Success Manager serves as a strategic advisor to clients, ensuring maximum value from ... Strategic Client Management: * Develop and maintain client IT roadmaps aligned with business ...
Customer Success is crucial for building strong customer relationships. We're looking for someone ... Manage account documentation, including reports and recommendations. * Handle post-sale account ...
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Customer Success is crucial for building strong customer relationships. We're looking for someone ... Manage account documentation, including reports and recommendations. * Handle post-sale account ...
Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams
Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams
Director of Client Success
Birmingham, AL · On-site
Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams
Director of Client Success
Birmingham, AL · On-site
Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams
Director of Client Success
Birmingham, AL · On-site
Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams
Quick apply
Apply Early
Director of Client Success
Birmingham, AL · On-site
Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... Requirements * 8+ years in customer success or account management, with 3+ years leading teams
Apply Early
Customer Success Manager Our vision is to be the best at what we do. Our mission is to improve lives through technology. "Customer Inspired" isn't just our slogan--it's our driving force, and C Spire ...
Customer Success Manager Our vision is to be the best at what we do. Our mission is to improve lives through technology. "Customer Inspired" isn't just our slogan--it's our driving force, and C Spire ...
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing ...
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing ...
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing ...
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing ...
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing ...
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing ...
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing ...
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing ...
At Accela, our Enterprise Customer Success Managers are essential to building lasting, high-impact relationships with our most strategic customers and ensuring they achieve their goals through our ...
At Accela, our Enterprise Customer Success Managers are essential to building lasting, high-impact relationships with our most strategic customers and ensuring they achieve their goals through our ...
Manager of Customer Success
Birmingham, AL · On-site +1
As the Manager of Customer Success, you will lead, mentor, and inspire a team of Customer Success Managers (CSMs) while owning the overall success, retention, and growth of your team's customer ...
Manager of Customer Success
Birmingham, AL · On-site +1
As the Manager of Customer Success, you will lead, mentor, and inspire a team of Customer Success Managers (CSMs) while owning the overall success, retention, and growth of your team's customer ...
As the Manager of Customer Success, you will lead, mentor, and inspire a team of Customer Success Managers (CSMs) while owning the overall success, retention, and growth of your team's customer ...
As the Manager of Customer Success, you will lead, mentor, and inspire a team of Customer Success Managers (CSMs) while owning the overall success, retention, and growth of your team's customer ...
Manager of Customer Success
Birmingham, AL · On-site +1
As the Manager of Customer Success, you will lead, mentor, and inspire a team of Customer Success Managers (CSMs) while owning the overall success, retention, and growth of your team's customer ...
Manager of Customer Success
Birmingham, AL · On-site +1
As the Manager of Customer Success, you will lead, mentor, and inspire a team of Customer Success Managers (CSMs) while owning the overall success, retention, and growth of your team's customer ...
As a SEO Marketer Customer Success Manager, you drive impact for BrightEdge's most sophisticated customers from launch all the way through the customer lifecycle. You evangelise the value of a well ...
As a SEO Marketer Customer Success Manager, you drive impact for BrightEdge's most sophisticated customers from launch all the way through the customer lifecycle. You evangelise the value of a well ...
... management tools, or client tracking platforms Bonus Points For: Experience in client success, account coordination, or client experience roles Background in professional services, consulting, or ...
... management tools, or client tracking platforms Bonus Points For: Experience in client success, account coordination, or client experience roles Background in professional services, consulting, or ...
Client Success Manager information
See Alabaster, AL salary details
$27.7K - $36K
4% of jobs
$36K - $44.3K
10% of jobs
$50.1K is the 25th percentile. Wages below this are outliers.
$44.3K - $52.6K
16% of jobs
$52.6K - $60.9K
15% of jobs
The median wage is $64.1K / yr.
$60.9K - $69.2K
14% of jobs
$69.2K - $77.5K
14% of jobs
$79.9K is the 75th percentile. Wages above this are outliers.
$77.5K - $85.9K
10% of jobs
$85.9K - $94.2K
10% of jobs
$94.2K - $102.5K
4% of jobs
$102.5K - $110.8K
2% of jobs
$110.8K - $119.1K
2% of jobs
$27.7K
$70.7K
$119.1K
How much do client success manager jobs pay per year?
As of Jul 3, 2026, the average yearly pay for client success manager in Alabaster, AL is $70,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $84,200.00 per year, depending on experience, location, and employer.
What jobs in the US pay 300,000 a year?
For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.
What is a Client Success Manager?
A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What is a typical CSM salary?
A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.
Will AI replace CSM?
AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.
What does a Client Success Manager do?
A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Alabaster, AL look for? The top searched job categories for Client Success Manager jobs in Alabaster, AL are:
What cities near Alabaster, AL are hiring for Client Success Manager jobs? Cities near Alabaster, AL with the most Client Success Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 23 days ago
Job description
Benefits:
REDi provides debit, credit, and prepaid card fraud prevention solutions to banks and credit unions across the U.S. We're a fully remote, results-oriented team that's collaborative and focused on practical solutions.
The Role
As Client Success Manager, you'll be the primary relationship owner for our financial institution clients ensuring successful implementation of fraud detection solutions, driving adoption, and serving as the bridge between clients and our internal product, development, and support teams.
What You'll Do
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
REDi provides debit, credit, and prepaid card fraud prevention solutions to banks and credit unions across the U.S. We're a fully remote, results-oriented team that's collaborative and focused on practical solutions.
The Role
As Client Success Manager, you'll be the primary relationship owner for our financial institution clients ensuring successful implementation of fraud detection solutions, driving adoption, and serving as the bridge between clients and our internal product, development, and support teams.
What You'll Do
- Own client relationships from onboarding through ongoing success, including regular performance reviews and issue resolution
- Guide clients on fraud trends, risk mitigation strategies, and how to get maximum value from REDi's platform
- Ensure SLAs are met; escalate and coordinate resolution when they're at risk
- Deliver client training on software functionality and fraud prevention best practices
- Provide data-driven reporting on fraud patterns, system performance, and operational outcomes
- Advocate for client needs internally, feeding insights into product development and roadmap
- 5+ years in client success, account management, or customer success in financial services, fintech, banking, or fraud prevention
- Solid understanding of debit/credit card fraud account takeover, synthetic identity, chargebacks, card skimming and relevant compliance frameworks (PCI-DSS, AML, KYC)
- Familiarity with fraud detection platforms (Actimize, Falcon, SAS, or similar) and CRM/data tools (Salesforce, HubSpot, Excel, SQL, or BI tools)
- Experience with B2B enterprise clients such as banks or credit unions
- Strong communicator with the ability to translate technical concepts for non-technical stakeholders
- Bachelor's degree in Business, Finance, IT, Cybersecurity, or equivalent experience
This is a remote position.
About Redi
Sourced by ZipRecruiter
Industry
Retail
Company size
11 - 50 Employees
Headquarters location
Boston, MA, US
Year founded
2020