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Client Success Manager Jobs in Semmes, AL (NOW HIRING)

Safety Plus

Customer Success Manager

Mobile, AL · On-site

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Safety Plus, Inc.

Customer Success Manager

Mobile, AL · On-site

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

The SSI Group, LLC

Client Manager

Mobile, AL · On-site

Client Manager Job Code CM.181.002 FLSA Status Exempt Job Family Client Relations Cost Center 181 ... This role oversees success for client stakeholders, ensuring effective communication, issue ...

Carr, Riggs & Ingram, LLC

Manager, Audit

Mobile, AL · On-site

$85K - $112K/yr

MANAGER, AUDIT At Carr, Riggs amp; Ingram, your career path is just that--yours. We are strong ... client success. We stand out through our collaborative, client-focused approach, offering ...

WHITMAN PARTNERS INC

Client Partner

Mobile, AL · On-site

Accountable for business development and new client relationships: building and managing ... We enhance the careers of Directors of Surgical Services and contribute to the success of hospital ...

Alpine Legacy Group

Client Consultant

Fairhope, AL · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

First Horizon Bank

Financial Advisor II

Mobile, AL · On-site

... and Client success. If you are ready to positively impact the lives of your clients, we are ... and trust management, retail brokerage, capital markets, fixed income, and mortgage banking ...

Amteck, LLC

Project Manager

Theodore, AL

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

First Horizon

Financial Advisor II

Mobile, AL · On-site

... and Client success. If you are ready to positively impact the lives of your clients, we are ... and trust management, retail brokerage, capital markets, fixed income, and mortgage banking ...

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All JobsClient Success Manager JobsClient Success Manager Jobs in Semmes, AL

Client Success Manager information

See Semmes, AL salary details

$27.3K

$69.7K

$117.5K

How much do client success manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client success manager in Semmes, AL is $69,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $83,100.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What cities near Semmes, AL are hiring for Client Success Manager jobs? Cities near Semmes, AL with the most Client Success Manager job openings:
Client Success Manager jobs near you
Customer Success Manager

Customer Success Manager

Safety Plus

Mobile, AL • On-site

Other

Posted 21 days ago

Job description

Company Overview
At Safety Plus Inc., we believe worker safety is a basic human right. We empower businesses with innovative SaaS technology and technology-enabled safety services, ensuring every worker returns home safely. Our mission is to simplify modern safety and transform how organizations protect their people-because failure is not an option.
As the trusted leader in safety management, we are redefining workplace safety through advanced real-time insights, automation, and expert consulting. Our commitment to customer-first solutions, continuous innovation, and data-driven safety programs enables our customers to reduce risk, increase compliance, and build a stronger safety culture.
Why Choose Safety Plus Inc?
If you are looking for a rewarding career where you can make a real impact, Safety Plus Inc. is the place for you. Join us in our mission to create safer workplaces and protect lives.

  • Innovative Technology: Our proprietary software revolutionizes safety management, providing our clients with real-time insights and solutions.
  • Expert Consulting Services: Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs.
  • Impactful Work: Join a team that is making a difference every day, creating safer environments for workers across industries.
  • Professional Growth: We are committed to the growth and development of our employees, offering continuous learning opportunities and career advancement.
Position Overview
Are you passionate about delivering exceptional customer outcomes and driving business success? As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of our company. We're looking for an experienced Customer Success Manager to join in helping to build and scale our Customer Success function.
In this role, you'll engage with Safety Plus customers at every level of their organization. From managing the entire customer lifecycle to driving adoption, growth, health, governance, and retention, you'll be instrumental in ensuring our customers thrive.
Key Responsibilities
Client Relationship Management
  • Serve as the primary point of contact for a portfolio of clients.
  • Build and maintain strong client relationships to ensure satisfaction and long-term partnership.
  • Ensure clients feel supported, valued, and confident in Safety Plus services.
Service Coordination & Client Support
  • Work closely with consulting teams to ensure client needs are addressed in a timely and effective manner.
  • Monitor and manage client service delivery to ensure expectations are met or exceeded.
  • Maintain accurate documentation of all client communications and interactions within internal systems.
Product Expertise
  • Develop expert knowledge of proprietary software platform and related services.
  • Stay current on product updates and new features to effectively support customer needs.
  • Assist clients in configuring systems and workflows to align with their safety management requirements.
Internal Collaboration
  • Partner with internal teams including sales, consulting, and marketing to ensure a consistent customer experience.
  • Provide updates to senior leadership on client portfolio status and identify any issues or concerns requiring attention.
Revenue Growth & Opportunity Identification
  • Proactively identify opportunities to upsell or cross-sell additional services.
  • Support revenue growth by strengthening client relationships and expanding engagement.
Qualifications
  • Bachelor's degree in business, marketing, or a related field.
  • 2+ years of experience in account management or customer service, ideally in a SaaS or technology-driven environment.
  • Proven ability to build and nurture strong professional relationships with clients, stakeholders, and team members.
  • Excellent communication skills: Strong written, verbal, and interpersonal skills, with high emotional intelligence and the ability to manage client expectations.
  • Detail-oriented and organized: Demonstrated ability to manage multiple clients simultaneously while maintaining a high level of attention to detail.
  • Proactive problem-solver: Capable of processing information quickly, developing on-the-fly solutions, and thinking critically to meet client needs.
  • Familiarity with task management and CRM tools, with the ability to learn new systems quickly.
Preferred Qualifications
  • Experience in the safety industry or a strong interest in workplace safety management.

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