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Client Services Director Jobs in Alabama (NOW HIRING)

Fusion HCR

Client Services Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

Client Services Coordinator Birmingham, AL Direct Hire Position Summary We are seeking a Client Services Coordinator to serve as a key point of contact for clients and internal team members. This ...

Fusion HCR

Client Services Coordinator

Birmingham, AL · On-site

$16.75 - $22/hr

Client Services Coordinator Birmingham, AL Direct Hire Position Summary We are seeking a Client Services Coordinator to serve as a key point of contact for clients and internal team members. This ...

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All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Alabama

Client Services Director information

See Alabama salary details

$34.9K

$82.4K

$147.7K

How much do client services director jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client services director in Alabama is $82,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $99,200.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Alabama?

The most popular types of Client Services jobs in Alabama are:

What cities in Alabama are hiring for Client Services Director jobs?

Cities in Alabama with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $82,433 per year, or $39.6 per hour.

Client Services Coordinator

Fusion HCR

Birmingham, AL • On-site

$16.75 - $22/hr

Full-time

Re-posted 17 hours ago

Job description

Fusion HCR is Hiring!
Client Services Coordinator
Birmingham, AL
Direct Hire
Position Summary
We are seeking a Client Services Coordinator to serve as a key point of contact for clients and internal team members. This role is responsible for ensuring an exceptional client experience through effective communication, service coordination, and proactive follow-up. The ideal candidate is highly organized, customer-focused, detail-oriented, and thrives in a fast-paced environment.
Key Responsibilities
  • Serve as the first point of contact for client inquiries, providing professional and responsive support via phone, email, and other communication channels.
  • Coordinate service requests and maintain accurate documentation of all client interactions and activities.
  • Monitor service queues and open requests to ensure timely follow-up, progress, and resolution.
  • Communicate regularly with clients regarding status updates, scheduling, and service expectations.
  • Gather information from clients to identify needs and assist with issue resolution and service delivery.
  • Support internal team members with administrative, project, and client-related tasks.
  • Review outstanding requests throughout the day and follow up with both clients and team members to ensure commitments are met.
  • Participate in client visits as needed to strengthen relationships and enhance the overall service experience.
  • Assist with project coordination, information gathering, and preparation of equipment or materials for delivery and implementation.
  • Maintain accurate records of time, activities, and expenses as required.
  • Complete assigned training and professional development activities to expand skills and knowledge.
Qualifications
  • Strong customer service and relationship-building skills.
  • Excellent verbal and written communication abilities.
  • Highly organized with strong attention to detail and follow-through.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and critical-thinking skills.
  • Ability to work independently while collaborating effectively with a team.
  • Professional phone etiquette and active listening skills.
  • Comfortable interacting with business professionals and addressing client concerns.
  • Proficient computer skills and familiarity with common business applications.
  • Self-motivated with a commitment to delivering high-quality service.
Preferred Experience
  • Experience in a customer service, client support, service coordination, or administrative role.
  • Experience tracking and managing service requests or work orders.
  • Exposure to project coordination, scheduling, or client account support.
  • Industry certifications or ongoing professional development are a plus.
What Success Looks Like
  • Consistently delivers an outstanding client experience.
  • Maintains accurate and timely communication with clients and team members.
  • Ensures service requests are properly tracked, monitored, and resolved.
  • Demonstrates professionalism, accountability, and a strong commitment to customer satisfaction.

Must be authorized to work in the U.S. without current or future visa sponsorship.
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