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Client Relationship Assistant Jobs in Alabama (NOW HIRING)

defi SOLUTIONS

Senior Client Executive

Montgomery, AL · On-site

Client Relationship: * Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of ...

defi AUTO LLC

Senior Client Executive

Montgomery, AL · On-site

Client Relationship: * Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of ...

Allied Universal

Client Portfolio Manager

Birmingham, AL · On-site

$89K - $95K/yr

... client relationships, and engage with employees that deliver our services in the field. The ... Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement ...

Allied Universal

Client Portfolio Manager

Birmingham, AL · On-site

$89K - $95K/yr

... client relationships, and engage with employees that deliver our services in the field. The ... Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement ...

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Client Relationship Assistant information

See Alabama salary details

$26.3K

$52K

$88.8K

How much do client relationship assistant jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client relationship assistant in Alabama is $52,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $58,900.00 per year, depending on experience, location, and employer.

What is a client relationship assistant?

Client Relationship Assistants are professionals who support account managers or client service teams by maintaining strong relationships with clients. They handle daily communications, help resolve client concerns, coordinate meetings, and ensure client needs are met efficiently. Their role is essential in fostering client satisfaction and loyalty, which often leads to repeat business and positive referrals. They may also assist with administrative tasks, updating records, and preparing reports to help the team deliver excellent service.

How does a client relationship assistant typically collaborate with account managers and other departments?

Client Relationship Assistants play a crucial role in supporting account managers by handling routine client communications, scheduling meetings, and ensuring client needs are promptly addressed. They often act as a bridge between clients and various internal teams such as sales, marketing, and customer support, helping to coordinate responses and deliverables. This collaborative approach ensures that clients receive consistent and timely service, while also allowing the assistant to gain exposure to different aspects of the business, which can be valuable for career growth.

What are the key skills and qualifications needed to thrive as a client relationship assistant, and why are they important?

To thrive as a Client Relationship Assistant, you need strong communication skills, attention to detail, and a background in business or customer service, often supported by a relevant diploma or degree. Familiarity with CRM software, office productivity tools, and sometimes experience with data entry systems are typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive attitude help you build rapport and address client needs effectively. These skills ensure positive client experiences, efficient issue resolution, and ongoing business growth through strong client relationships.

Is customer relationship assistant a stressful job?

A client relationship assistant role can involve handling customer inquiries, resolving issues, and maintaining positive interactions, which may be stressful during busy periods or when managing difficult clients. However, the job typically requires strong communication skills and organization, and stress levels vary depending on workload and work environment.

What does a client relationship assistant do?

A client relationship assistant supports maintaining positive relationships with clients by handling communication, scheduling meetings, and addressing client inquiries. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure client satisfaction and retention.

What are the most commonly searched types of Client Relationship jobs in Alabama?

The most popular types of Client Relationship jobs in Alabama are:

What job categories do people searching Client Relationship Assistant jobs in Alabama look for?

The top searched job categories for Client Relationship Assistant jobs in Alabama are:

What cities in Alabama are hiring for Client Relationship Assistant jobs?

Cities in Alabama with the most Client Relationship Assistant job openings:

Client Relationship Assistant jobs near you
Infographic showing various Client Relationship Assistant job openings in Alabama as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $52,012 per year, or $25 per hour.

Client Relations Manager (On-Site)

Birmingham, AL • On-site

Neumo Holdings LLC
See more jobs at Neumo Holdings LLCexternal

Full-time

Posted 24 days ago

Job description

Job Summary:

Responsible for management and coordination of daily activities of the Neumo Tax Administration Client Relations Department.  Serves as a liaison with a company’s clients to develop relationships and ensure the client needs are met.  Responsible for existing and new clients/services, data analyzation and detailed reporting, and providing follow-up for Clients and Supervisors.  

Duties and Responsibilities:

  • Maintain Client Relations department with emphasis on maintaining current business as well as continuing development of new services.  
  • Manage Client Implementation projects and ensures each project is delivered timely and accurately.  
  • Manage day-to-day operations, workflow, and personnel of the Client Relations department.   
  • Oversee and manage policies and procedures in order to comply with client requirements.  
  • Work with Project Management & IT on system enhancements.   
  • Review ordinance/act and become familiar with rates and city/county representatives.  
  • Monitor client request list daily.  Assist in staff research, resolve and record problems.  
  • Ensure month end reports are complete and accurate by the 10th day of the month. 
  • Responsible for the transfer of Client funds on designated disbursement days. Develop and improve analytical reports designed to monitor and improve overall client and staff productivity.  
  • Update staff on current initiatives and objectives.  
  • Coordinate and schedule employee training with outside providers and/or purchase training materials and present internal training to continue employee development.  
  • Establish goals and incentive plan for department.  
  • Conduct annual employee performance evaluations.
  • Perform other duties as assigned.


Education and Experience:

  • Minimum 10 years in an office environment with heavy inbound/outbound phone experience.
  • Minimum 10 years customer service experience.
  • Minimum 5 years project implementation experience.


Knowledge, Skills and Abilities:

  • Strong interpersonal skills and ability to speak effectively with customers and employees.
  • Ability to proofread correspondence, detect and correct errors, read, and interpret city/county tax ordinances.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Able to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Basic knowledge of accounting/finance principals helpful.
  • Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.
  • Must have excellent to intermediate proficiencies in MS Word, Excel, and Outlook. Salesforce and Constant Contact experience a plus.


Work Environment:

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.


Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.

 
Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.


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