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Client Technology Manager Jobs in Alabama (NOW HIRING)

Pwc

PTPA Tax Technology Manager

Birmingham, AL

$73K - $244K/yr

... on client expectations. With your growing knowledge of how business works, you play an important ... Technology, Management Information Systems preferred - Experience in tax technology and reporting ...

Pivotal

Client Advisory Manager

Auburn, AL

... technology to enhance client experiences and streamline processes, and, most importantly, engage ... As a Client Advisory Manager , you will be the cornerstone of our client-centric approach ...

Forrest Johnson

Client Advisory Manager

Auburn, AL

... technology to enhance client experiences and streamline processes, and, most importantly, engage ... As a Client Advisory Manager , you will be the cornerstone of our client-centric approach ...

Forrest Johnson

Client Advisory Manager

Auburn, AL · On-site

... technology to enhance client experiences and streamline processes, and, most importantly, engage ... As a Client Advisory Manager , you will be the cornerstone of our client-centric approach ...

TUSCOM

Technology Service Technician

Tuscaloosa, AL

... outstanding client experience and efficient, productive customer service. TRAINING & SUPPORT ... Be a positive support and help to staff team and management. * Look for opportunities to better the ...

TUSCOM

Technology Service Technician

Tuscaloosa, AL · On-site

... outstanding client experience and efficient, productive customer service. TRAINING & SUPPORT ... Be a positive support and help to staff team and management. * Look for opportunities to better the ...

TUSCOM

Technology Service Technician

Tuscaloosa, AL

... outstanding client experience and efficient, productive customer service. TRAINING & SUPPORT ... Be a positive support and help to staff team and management. * Look for opportunities to better the ...

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Client Technology Manager information

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

How does a Client Technology Manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a Client Technology Manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What does a Client Technology Manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.
What are popular job titles related to Client Technology Manager jobs in Alabama? For Client Technology Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Client Technology Manager jobs in Alabama look for? The top searched job categories for Client Technology Manager jobs in Alabama are:
What cities in Alabama are hiring for Client Technology Manager jobs? Cities in Alabama with the most Client Technology Manager job openings:
Client Technology Manager jobs near you

Information Technology (IT) Manager

Terrestris LLC

Fort Novosel, AL • On-site

$89K - $109K/yr

Full-time

Medical, Retirement, PTO

Posted 27 days ago

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a highly qualified Information Technology (IT) Manager to oversee and manage the IT department in support of the U.S. Army Warrant Officer Career College (USAWOCC), Fort Rucker, AL.
I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Information Technology (IT) Manager at Terrestris do?
The Information Technology (IT) Manager will lead and manage the IT department, ensuring the effective operation, maintenance, and security of all information systems and classroom technologies. This role oversees IT infrastructure, implements policies, manages hardware and software lifecycle replacements, and supports staff and over 2,800 students annually. The IT Manager serves as the primary point of contact for IT operations, ensuring compliance with Department of Defense standards, security protocols, and operational requirements in a military educational environment.
What does a typical day look like for an Information Technology (IT) Manager?
You will:
  • Provide project planning expertise.
  • Perform project scheduling and task breakdown.
  • Identify project requirements.
  • Track project issues, problems, and risks.
  • Manage S6 Trouble Ticket Portal and Helpdesk, ensuring all tickets are resolved within 72 hours. The Contractor shall provide technical assistance to the end user over the phone, and/or in person as required, in such a way as to maintain the proper security and configuration as dictated by Department of the Army and Fort Rucker NEC policy.
  • Manage all DoD Mobility Unclassified Capability (DMUC) devices in USAWOCC.
  • Manage all Army365 licenses and accounts for the USAWOCC.
  • Manage the Account Validation System for both Cadre and Students. The Contractor shall ensure all DD Form 2875's (Request for Fort Novosel network access) are completed and uploaded completion information into the WOCC Training Tracker on the SharePoint.
  • Manage Active Directory (AD) for both Cadre and Students, to include creating user and computer accounts.
  • Maintain an accurate inventory of all automation equipment, the current configuration and the location of all equipment.
  • Manage USAWOCC's annual Life Cycle Replacement (LCR) and understand the Army's Computer Hardware, Enterprise Software and Solutions (CHESS) purchasing process.
  • Manage all 26 of the USAWOCC Classrooms, to include troubleshooting audio visual equipment and working directly with the Fort Rucker ECP representative for all replacement equipment and software.
  • Manage all equipment including warranties and repairs.

What qualifications do you look for?
You might be the professional we're looking for if you have:•
  • Active U.S. SECRET Clearance
  • Authorization to permanently work in the United States without sponsorship.
  • A bachelor's degree in computer science, Information Systems, Engineering or other related technical or specific discipline related to the task to be supported. CompTIA Security+ certification is required, and Project Management Professional certification is desired.
  • At least 12 years of experience as an Information Technology/ Project manager.
  • Experience with Windows group permissions, printer troubleshooting, computer hardware/software repair, Active Directory account creation and troubleshooting.
  • Experience with writing and troubleshooting PowerShell scripts for Windows11 and Office 365.
  • Experience with managing Life Cycle Replacement (LCR) and warranty management.

What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.

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