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Client Technology Manager Jobs (NOW HIRING)

Helion Technologies

Be Seen First

Client Technology Manager

Indianapolis, IN · On-site

$80K - $100K/yr

The Client Technology Manager is responsible for developing and maintaining a trusting, responsive customer relationship that results in successful technology planning and overall customer ...

Atlas Technica

Client Technology Manager

New York, NY

$130K - $150K/yr

Title: Client Technology Manager Reports to: Director of Support Department: Support Location: New York, NY - Onsite Term: Full-Time About Atlas Technica Atlas Technica's mission is to shoulder ...

Atlas Technica

Client Technology Manager

Manhattan, NY · On-site

Title: Client Technology Manager Reports to: Director of Support Department: Support Location: New York, NY - Onsite Term: Full-Time About Atlas Technica Atlas Technica's mission is to shoulder ...

Atlas Technica

Client Technology Manager

New York, NY · On-site

$130K - $150K/yr

Title: Client Technology Manager Reports to: Director of Support Department: Support Location: New York, NY - Onsite Term: Full-Time About Atlas Technica Atlas Technica's mission is to shoulder ...

Atlas Technica

Client Technology Manager

New York, NY · On-site

$130K - $150K/yr

Title: Client Technology Manager Reports to: Director of Support Department: Support Location: New York, NY Onsite Term: Full-Time About Atlas Technica Atlas Technica's mission is to shoulder ...

SRS Real Estate

Client Technology Manager

Dallas, TX · On-site

SRS Real Estate Partners is looking for a Client Technology Manager to join its Client Technology team. This role is responsible for building and maintaining the customized database and mapping ...

ECI

Client Technology Manager

Dallas, TX · On-site

$144 - $176/hr

The Client Technology Manager (CTM) is a high impact hands-on leadership role, responsible for delivering our IT managed services to a portfolio of client accounts with the support of a dedicated ...

Centre Technologies

Client IT Manager - vCIO

Dallas, TX · On-site

$94K - $115K/yr

Client account management * Research and scan IT solutions or frameworks for specific industry segments * Work with the Solutions Architects and Service Delivery teams team to identify and develop ...

Centre Technologies

Client IT Manager - vCIO

Dallas, TX · On-site

$94K - $115K/yr

Client account management * Research and scan IT solutions or frameworks for specific industry segments * Work with the Solutions Architects and Service Delivery teams team to identify and develop ...

iSpace

Client Tech Analyst

Santa Monica, CA · On-site

Client Tech Analyst Location: Santa Monica C Duration: 3 months Contract 100% On-Site Work Our ... Work is managed and tracked through the Jira Service Desk and measured through Service Levels.

Arctiq

Client Technology Strategist

Knoxville, TN · On-site

Arctiq is a global, intelligence-driven technology services company delivering professional and ... Provide client-based feedback to company management on new needs not currently addressed within ...

Harris County

Client Technology Analyst

Houston, TX · On-site

Position Description Client Technology Analyst (Intermediate) - Under general supervision provides ... Support endpoint lifecycle management activities, including imaging, configuration, deployment ...

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Client Technology Manager information

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

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Client Technology Manager jobs near you
Infographic showing various Client Technology Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Client Technology Manager

Helion Technologies

Indianapolis, IN • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

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Job description

About Helion

Helion is the nation’s largest Managed IT, cybersecurity, compliance, and technology enablement provider dedicated exclusively to the automotive and heavy truck dealership industry. For nearly 30 years, we’ve helped dealerships leverage technology to improve operations, strengthen cybersecurity, ensure regulatory compliance, enable AI adoption, and maximize the value of their technology investments.


Today, Helion supports more than 2,000 dealerships and over 35,000 dealership employees across the United States. As we enter our next phase of growth, we’re looking for an exceptional marketing leader to help expand our market presence, accelerate demand generation, and strengthen our position as the technology leader in the dealership industry.


Position Overview and Qualifications

Helion is actively recruiting a new Team Member for our Account Management team, as a Client Technology Manager. This position can be based anywhere on the East Coast. The Client Technology Manager is responsible for developing and maintaining a trusting, responsive customer relationship that results in successful technology planning and overall customer satisfaction. They oversee the complete resolution on escalated technical issues and solicit feedback through regular client visits. The Client Technology Manager also ensures the client’s network, desktop, security, and voice communications remain “state of the art” and fully capable of supporting their business.


Additional Responsibilities:

  • Responsible for understanding each client’s technology roadmap and security posture as it relates to the FTC GLB Safeguards Rules, and delivering the annual report to client stakeholders.
  • Builds relationships, fosters collaboration and works as an effective business partner across Helion.
  • Builds and sustains effective working relationships with client contacts in assigned portfolio.
  • Presents our Decisive Competitive Edge to ensure client retention.
    • Communicates contract decisions to Sales and Leadership teams.
  • Serves as liaison to customers for all Helion interdepartmental interactions regarding customer’s technology projects and service issues.
  • Contacts existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
    • Selects the correct products or assist customers in making production selections, based on customers’ needs, product specifications, and applicable regulations.
    • Emphasizes product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations.
    • Coordinates the quoting process for purchased equipment, acquire necessary approvals and ensure smooth transition of upgrades to Project Management for configuration/deployment.
  • Collaborates with Project and Technical teams to implement additional products and services.
  • Fosters relationships with 3rd party vendors to enhance the client experience by presenting them with their best proposal options.
  • Conducts feature/product training on new technology and device.

Knowledge, Skills and Abilities:

  • Technical
    • Computers and Electronic Hardware
      • Cisco and Dell Products
      • Warranty Information
    • Computer Software
      • Microsoft Office
        • Excel proficiency
        • Exchange and O365 platforms
      • Windows Operating Systems
    • Ability to lead product training
  • Critical Thinking
    • Ability to assess data, identify trends, and provide recommendations and solutions
  • Change Management
    • Embraces change and actively supports through words and actions
  • Maintains stable performance and interpersonal relationships when under pressure; presents a positive disposition and productively uses time and energy under stress

Education and Experience:

  • Bachelor’s Degree
  • 5-10 years’ experience in Account Management
  • Experience managing portfolio of 10+ clients, ranging from 100-2,000 users
  • Technology Advisory/IT Sales Experience highly preferred