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Client Technology Manager Jobs in Maryland (NOW HIRING)

XPERTECHS

Client Technology Advisor

Columbia, MD · Remote

Join our growing MSP as a Client Technology Advisor (CTA) and step into a role where your insights ... Access Management, Microsoft Cloud Stack (365, Exchange, Entra, SharePoint, Teams, Azure ...

Marriott

Market Information Technology Manager

Bethesda, MD · On-site

$101K - $124K/yr

Ensuring client Technology needs are met Assist in disaster recovery and business continuity as it ... Project Management Execute IT Hotel projects and manage vendor installations. Conduct quarterly and ...

Deloitte

M&A I&D IT Manager

Baltimore, MD

$94K - $115K/yr

M&A IT Manager Our Deloitte Strategy & Transactions team helps guide clients through their most ... Assessing client technology environments, identifying risks and dependencies, and developing ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

At FlexTG , we help organizations across the country simplify technology management through ... Drive client retention, satisfaction, profitability, and growth across a diverse portfolio of ...

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Client Technology Manager information

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.
What are popular job titles related to Client Technology Manager jobs in Maryland? For Client Technology Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Client Technology Manager jobs in Maryland look for? The top searched job categories for Client Technology Manager jobs in Maryland are:
What cities in Maryland are hiring for Client Technology Manager jobs? Cities in Maryland with the most Client Technology Manager job openings:
Client Technology Manager jobs near you
Infographic showing various Client Technology Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Technology Advisor

XPERTECHS

Columbia, MD • Remote

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Description

 Ready to make an immediate impact? Join our growing MSP as a Client Technology Advisor (CTA) and step into a role where your insights and expertise directly shape client success. If you're passionate about aligning technology with business goals, driving strategic conversations, and becoming a trusted advisor, this is your opportunity to grow with a team that values innovation, service, and results. 


Our Client Technology Advisor (CTA) role is responsible for the documentation of client technology, maintain its alignment with XPERTECHS standards, and serve as a subject matter expert on their assigned clients' technology stacks. 

As part of the Client Services division, the role is a key contributor to the Client Strategy practice and essential to fulfilling the division's mission to ensure each client receives the best service, support, and experience XPERTECHS can provide. 

The role interacts regularly with clients and XPERTECHS personnel to provide support, insight, and understanding of client technology. 

Requirements

 Essential Duties 

  • Document client technology through standard discovery techniques, including remote discovery, client interview, and site survey. 
  • Maintain alignment of client technology to XPERTECHS standards through routine reviews and assessments. 
  • Implement standards through configuration of client technology. 
  • Maintain the client roadmap. 
  • Inform and advise on the state of clients and aid in preparation of client Technology Business Reviews. 
  • Provide client-specific technical support to XPERTECHS personnel, including serving as a technical resource in client meetings. 

Qualifications and Requirements Knowledge, Education and Experience 

  • Bachelor's degree or higher strongly preferred. 
  • 3+ years' recent experience with network and systems administration required. 
  • 3+ years' recent experience with technology consulting to the small or mid-sized business market strongly preferred. 
  • Experience and comfort working in a fast-paced environment. 
  • Intermediate or better understanding and experience with technologies used by our clients, including but not limited to Windows Operating Systems, Personal Computers, Server Infrastructure, Network Infrastructure, Identity and Access Management, Microsoft Cloud Stack (365, Exchange, Entra, SharePoint, Teams, Azure), Firewalls, Wireless, VPN, VoIP, and Print/Copy/Scan. 
  • Strong business-centered technical knowledge and understanding of industry best practices, frameworks, and standards including but not limited to ITSM, ITIL, CIS, and NIST. 

The base pay range for this position is expected to be between $70,000 and $110,000 per year, plus an annual on-target bonus if applicable; not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

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