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Client Technology Manager Jobs in Springfield, MO

jmark

Client Relationship Manager II

Springfield, MO · On-site

JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second ... This client-facing role requires adeptness in conducting face-to-face interactions with Board and C ...

jmark

Client Relationship Manager I

Springfield, MO · On-site

JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second ... As a Client Relationship Manager I, you'll be an integral part of the foundational business ...

Maximus

IT Project Manager

Springfield, MO · On-site

$89K - $106K/yr

Serve as the point of contact and client interface for project technology related issues. * Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that ...

Group Benefit Services (GBS)

Be Seen First

Client Accounting Services Specialist

Springfield, MO · On-site

$19 - $22/hr

Assisting the Accounting Manager, Reporting department, and other assistants as needed * Filing ... Technology, Delivering Best in Class Performance.

Capstone IT

IT Support Analyst

Springfield, MO

$18 - $22/hr

Capstone IT is partnering with our client to build a team of IT Support Analysts who will serve as ... Communicate directly with store staff, field management, and corporate users. Provide phone-based ...

SumnerOne

Sales Account Manager

Springfield, MO · On-site

SALES ACCOUNT MANAGER Springfield, MO; Bentonville, AR | Full-Time | Territory Growth Leader ABOUT ... assess client needs and deliver tailored recommendations * Present and demo print and technology ...

Ra

Customer Analytic Manager

Bolivar, MO · On-site

Company Description About Client: They help in transforming the leading organizations and ... You will help to grow clients practice in the Communications, Media & Technology marketplace You ...

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All JobsClient Technology JobsClient Technology Manager JobsClient Technology Manager Jobs in Springfield, MO

Client Technology Manager information

Which IT job is the highest paid?

Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) are among the highest-paid IT roles, often earning six-figure salaries or more depending on the industry and company size. These executive positions require extensive experience, leadership skills, and often advanced certifications or degrees in technology or business management.

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

What is the work of client technology?

A Client Technology Manager oversees the implementation, support, and maintenance of technology solutions for clients, ensuring systems operate efficiently and meet client needs. They often coordinate with technical teams, troubleshoot issues, and may require knowledge of hardware, software, and network infrastructure.

How does a Client Technology Manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What does a technology manager do?

A technology manager oversees an organization's technology infrastructure, including hardware, software, and network systems. They plan, implement, and maintain technology solutions, manage IT teams, and ensure systems support business goals, often requiring knowledge of project management and technical certifications.

How much is an IT Manager paid?

An IT Manager's salary typically ranges from $80,000 to $140,000 annually, depending on experience, location, and industry. In larger organizations or high-cost areas, salaries can exceed this range, and certifications like PMP or ITIL can influence compensation.

What are the key skills and qualifications needed to thrive as a Client Technology Manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What does a Client Technology Manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.
What job categories do people searching Client Technology Manager jobs in Springfield, MO look for? The top searched job categories for Client Technology Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Client Technology Manager jobs? Cities near Springfield, MO with the most Client Technology Manager job openings:
Client Technology Manager jobs near you

Client Relationship Manager II

jmark

Springfield, MO • On-site

Full-time

Posted 2 days ago

Job description

JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The reason JMARK is a "best" place to work can be summed up in one word: culture. Nurturing a respectful, supportive, dynamic, spirited culture among the more than 140 individuals that make up JMARK is a point of passion for CEO Thomas Douglas. It matters so much to him that every decision made regarding JMARK is run through the filter of how it will impact the culture at large-as well as every employee on an individual level.
This dedication to creating a positive environment has been instilled in every leader at any level-including the board of directors-and passed down to every employee in the company. From the first moment one walks in the door at JMARK, it is clear that this is a true family made up of teammates who care for one another, cheer each other on, and thrive on coming together to achieve greater things together than could ever be done alone. In fact, this feeling of fellowship is so strong that it transcends the distances between teammates working from home or in different locations. The words "People First" are in our slogan, and everything that happens at JMARK leads back to that phrase.
Award-winning Managed Service Provider seeking a motivated Client Relationship Manager II:
Do you speak Geek? Are you willing to be our clients Technology Sherpa? If so, consider joining our dynamic team at JMARK as a Client Relationship Manager (CRM II). Be prepared to play a crucial role in enhancing client experiences while ensuring alignment with our company's objectives using a People first Technology second approach.
As a CRM II, you will collaborate with internal stakeholders to deliver exceptional service, enhance client relationships, and drive revenue growth through strategic client engagements. This client-facing role requires adeptness in conducting face-to-face interactions with Board and C-level executives, facilitating Quarterly Business Reviews (QBRs), and managing your clients technology lifecycle effectively.
Odds are this job is not right for you. But, if you happen to possess the skills and personality traits we are looking for, this may very well be your dream job. Seriously.
But before we go further, We have a WARNING: We move very fast.
You also must be awesome at working with a kickass team, reliable, have a high level of initiative, and coordinate with other individuals in and out of our company. You need to operate at a high level, enjoy managing interruptions and unplanned disruptions while navigating through the schedule you've built for your day, and have impeccable written communication skills so that nothing falls through the cracks. You must be able to track your technical work and the value you've produced in a ticketing system along with keeping track of the time spent on each item. All that said, you must be the type of person that thrives in this fast-paced environment. To do that, we need you to be very organized, a clear thinker, and someone who works quickly and communicates well.
Duties and Responsibilities:
The Right Person:
  • Communicate and address technical needs within client environments to ensure 100% compliance with the JMARK Optimized Solution Stack (JOSS).
  • Collaborate with Solutions Architects and Core Service Teams to design solution architectures aligned with client goals.
  • Prepare and document QBRs, and schedule appointments with C-level contacts for quarterly reviews.
  • Ensure all client objectives are captured during QBRs and translated into actionable items, including service tickets, project escalations, and quote requests.
  • Manage commitments resulting from client interactions, including scheduling follow-up QBRs, managing quote creation, and completing thorough documentation.
  • Assist in managing Agreement Renewal timelines and objectives to retain client base and drive healthy revenue.
  • Cultivate trust-based relationships with clients to enhance JMARK's reputation for exceptional customer service.
  • Maintain professional appearance and be willing to travel throughout the sales territory.

Professional Development:
  • Participate in ongoing training and stay updated on industry trends.
  • Develop personal skills to work efficiently both independently and as part of the JMARK team.
  • Practice and integrate the Sandler selling methodology to drive consistent sales outcomes.

Skills and Qualifications:
  • Valid driver's license and proof of vehicle insurance.
  • Ability to work independently and as part of a team.
  • Exceptional written and oral communication skills.
  • Strong attention to detail and time management abilities.
  • Self-motivated with a passion for developing people.
  • High levels of self-accountability and enthusiasm for learning.
  • Two or more years of relevant experience preferred, or demonstrable competence in technical and/or client relationship management.
  • Experience supporting clients and vendors with a focus on value creation and retention.

Join us at JMARK and become an integral part of our team dedicated to delivering exceptional client service and driving sustainable growth. If you're ready to take your career to the next level, apply now!

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