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Operational Excellence Advisor Jobs in Alabama (NOW HIRING)

As a Customer Support Advisor, you'll be at the heart of our mission, helping clients navigate ... operational excellence. Qualifications: • Previous experience in customer service, telesales ...

Collaborate with other advisors to manage workflow and maintain efficiency * Escalate issues ... Process Execution & Operational Excellence * Follow dealership processes for repair orders ...

Collaborate with other advisors to manage workflow and maintain efficiency * Escalate issues ... Process Execution & Operational Excellence * Follow dealership processes for repair orders ...

As a Customer Support Advisor, you'll be at the heart of our mission, helping clients navigate ... operational excellence. Qualifications • Previous experience in customer service, telesales ...

As a Customer Support Advisor, you'll be at the heart of our mission, helping clients navigate ... Contribute ideas and feedback that support continuous improvement and operational excellence.

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Operational Excellence Advisor information

What is an operational excellence advisor?

An Operational Excellence Advisor is a professional who helps organizations improve their business processes, efficiency, and overall performance. They analyze current operations, identify areas for improvement, and implement strategies such as Lean, Six Sigma, or other continuous improvement methodologies. By working closely with different departments, they aim to optimize workflows, reduce waste, and enhance productivity, ultimately contributing to the organization's long-term success.

What are the key skills and qualifications needed to thrive as an operational excellence advisor?

To thrive as an Operational Excellence Advisor, you need expertise in process improvement methodologies (such as Lean Six Sigma), strong analytical skills, and a relevant degree in business, engineering, or a related field. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Green or Black Belt are typically required. Exceptional communication, leadership, and change management skills help drive engagement and facilitate organizational transformation. These competencies are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving measurable business outcomes.

What is the difference between Operational Excellence Advisor vs Continuous Improvement Specialist?

AspectOperational Excellence AdvisorContinuous Improvement Specialist
CredentialsLean, Six Sigma certifications, relevant industry experienceLean, Six Sigma, or process improvement certifications
Work EnvironmentCross-functional teams, strategic projects, corporate settingsOperational teams, process-focused environments, manufacturing or service sectors
Employer & Industry UsageManufacturing, healthcare, energy, and large corporationsManufacturing, logistics, service industries, often within continuous improvement departments
Search & Comparison IntentUnderstanding strategic roles in operational excellenceFocus on process improvements and efficiency

The Operational Excellence Advisor and Continuous Improvement Specialist roles share a focus on process improvement and often require similar certifications. However, the Advisor typically works on broader strategic initiatives across multiple departments, while the Specialist concentrates on specific process enhancements within operational teams. Both roles are vital for driving efficiency and quality in various industries.

How does an operational excellence advisor typically collaborate with cross-functional teams to drive process improvements?

Operational Excellence Advisors frequently work alongside cross-functional teams, including operations, quality, and IT departments, to identify inefficiencies and implement process improvements. They often facilitate workshops, lead root cause analyses, and encourage team members from various backgrounds to contribute their insights. Successful advisors build strong relationships and act as change agents, ensuring that improvement initiatives are aligned with organizational goals and are adopted effectively across all departments. This collaborative approach not only helps drive sustainable results but also fosters a culture of continuous improvement.

What skills are needed for operational excellence advisor?

An operational excellence advisor needs strong analytical skills, process improvement expertise, and knowledge of methodologies like Lean, Six Sigma, or Kaizen. Effective communication, project management abilities, and proficiency with data analysis tools are also essential for driving continuous improvement initiatives.
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Student Journey Advisor

Highlands College

Birmingham, AL • On-site

Full-time

Posted 11 days ago


Job description

This is a student employment position. Applicants must be currently enrolled at Highlands College to be eligible.
Summary of Responsibilities:
The Registrar Team desires to help students complete their graduation requirements effectively and efficiently as they prepare to lead lives of eternal impact by fulfilling the Great Commission. The Student Journey Advisor serves alongside the Registrar Team to support students through outreach, communication, advising, and administrative projects. This role helps students stay informed, connected, and on track throughout their Highlands College Journey while serving as a bridge between students and the Registrar Team. With a heart to serve and attention to detail, the Student Journey Advisor contributes to a positive, consistent student experience.
Specific Duties and Responsibilities:
  • Support student outreach efforts through email, phone, text, and in-person communication.
  • Assist students by answering questions, connecting them with resources, and helping them understand the next steps related to their Highlands College journey.
  • Assist with student advising, support, follow-up, registration, scheduling, graduation, and other Registrar Team projects that help students successfully navigate their Highlands College journey.
  • Help prepare communications, resources, and materials for students and team initiatives.
  • Maintain confidentiality and exercise discretion when working with sensitive student information.
  • Participate in team meetings, training opportunities, and departmental projects.

Other Duties:
  • Affirm and uphold the Statement of Faith, Core Values, and DNA of Highlands College through word and lifestyle.
  • Participates in ministry opportunities at Church of the Highlands and Highlands College as aligned with their Highlands College journey.
  • Collaborate with students and teammates to support the mission of Highlands College.

Qualifications
Personal Characteristics:
  • Ability to perform tasks with accuracy, orderliness, and attention to detail
  • Good communication, interpersonal, organizational, and critical thinking skills
  • Good leadership and time management skills
  • Ability to collaborate with students and HC Teammates with diverse backgrounds and perspectives
  • Ability to handle confidential material judiciously Demonstrates the following attributes:

Love God
Love People
Pursue Excellence
Choose Joy
Essential Traits:
  • Operational excellence
  • Customer service
  • Desire to learn and follow HC practices and procedures
  • Passion for biblical higher education

Abilities & Skills:
  • Must exemplify a high level of customer service

Education:
  • Current Highlands College student in good standing
  • Overall GPA of 3.25 preferred

Extent of Public Contact:
  • High

Physical Demands:
  • Moderate exposure to physical risk
  • Good physical condition is required
  • Ability to drive between campuses
  • Ability to lift 50 lbs. without assistance
  • Ability to stand for long periods of time