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Client Representative Jobs in Wisconsin (NOW HIRING)

Arvato

Client Services Representative

Pleasant Prairie, WI · On-site

$15.25 - $20.75/hr

Consider joining Eurofins as a Client Service Representative. * Serve as the primary communication link between the client and laboratory operations * Answer emails and phone calls from client ...

BestPass

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

Client Service Representative Madison, Wisconsin Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass ...

Banfield

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

CLIENT SERVICE COORDINATOR This posting will remain open for a minimum of two weeks from the posting date. A career at Banfield means you'll find yourself working in the pet healthcare field ...

TERRACON

Entry Level Laboratory Technician

Cudahy, WI · On-site

$18.50 - $22.25/hr

Communicate with project manager, engineering technicians, client representative, contractor's representative and others as applicable regarding the construction site, project requirements, and ...

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Client Representative information

See Wisconsin salary details

$11

$26

$62

How much do client representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client representative in Wisconsin is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $34.47 per hour, depending on experience, location, and employer.

What is a client representative?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.

What are the key skills and qualifications needed to thrive as a client representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

How do client representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What is an example of a client representative facing role?

A client representative facing role involves directly interacting with clients to address their needs, provide product or service information, and resolve issues. This role often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software.

What skills do client representatives need?

Client representatives need strong communication and interpersonal skills to effectively interact with clients and understand their needs. They should also have problem-solving abilities, organizational skills, and proficiency with customer management software. Good time management and the ability to handle stressful situations are also important for success in this role.

What are popular job titles related to Client Representative jobs in Wisconsin?

For Client Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Client Representative jobs in Wisconsin look for?

The top searched job categories for Client Representative jobs in Wisconsin are:

What are popular job titles related to Client Representative jobs in WI?

For Client Representative jobs in WI, the most frequently searched job titles are:

Client Representative jobs near you
Infographic showing various Client Representative job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 62% Physical, 3% Hybrid, and 35% Remote job distribution, with an average salary of $56,111 per year, or $27 per hour.

Client Services Representative

Pleasant Prairie, WI • On-site

Arvato
Transportation and Warehousing • 10K+ employees
Learn more about Arvatoexternal

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Arvato rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Are you good with customers? Enjoy building long-term relationships with customers and colleagues? Enjoy problem solving? Looking for a career with a stable company that will allow you to grow and develop as a person and a professional? Consider joining Eurofins as a Client Service Representative.

  • Serve as the primary communication link between the client and laboratory operations
  • Answer emails and phone calls from client contacts or laboratory and internal support personnel to provide quick resolution of issues and questions in order to facilitate the receipt, entry, testing, reporting and billing of routine testing samples
  • Interpret and communicate technical information and manage stakeholder requirements
  • Manage client expectations- provide client with project updates, project related financial updates, and obtain feedback on implementation of work scope
  • Make appropriate actions and escalate to appropriate ELLI and client management as needed if services deviate from expectations
  • Work in a team-based environment to meet department and company goals.
  • Support sales efforts in the bid process to gain repeat, and/or new, long-term business as needed
  • Work seamlessly with Business Development team to onboard opportunities and set projects up for successful execution

Qualifications:
Qualifications

Basic Minimum Qualifications

  • Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
  • Authorization to work in the United States indefinitely without restriction or sponsorship

The ideal candidate will possess:

  • Excellent communication skills- with oral and written
  • Strong organizational skills and attention to detail
  • A strong desire to learn. Eurofins offers a comprehensive training program for this position
  • Ability to prioritize work autonomously
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
  • Prior customer service experience in a scientific field, preferably in a GMP or Pharmaceutical environment.
  • Computer skills- Experience utilizing MS Office including Word, Excel, and Outlook. Experience utilizing a Laboratory Information Management System (LIMS) and/or Case Management Software is a plus.

Additional Information

Position is Full-time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.

We offer excellent full-time benefits including :

  • Comprehensive medical coverage,
  • Life and disability insurance,
  • 401(k) with company match,
  • Paid holidays and vacation,
  • Dental and vision options.

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

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