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Client Representative Jobs in Wisconsin (NOW HIRING)

Client Service Representative

Neenah, WI · On-site

$16.50 - $22.50/hr

Summary The Client Service Representative (CSR) is responsible for facilitating renewals, providing support to specific producers, and addressing daily client inquiries and issues. The position ...

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

Client Services Representative The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and ...

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

Client Services Representative The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and ...

New

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21.25/hr

The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and managing emails from our internal ...

Client Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Position Summary The Client Service Representative manages communication between the laboratory and clients to ensure expectations are met, assists clients in submitting needed information, managing ...

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and managing emails from our internal ...

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

At VCA-VESVSC we are seeking Client Service Representatives to join our hardworking team in Middleton, WI. We are an emergency and specialty facility open 24/7 with a variety of shifts available. At ...

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21.25/hr

The Client Services Rep is responsible for assisting in duties associated with order processing, item/inventory maintenance, troubleshooting/issue resolution, and managing emails from our internal ...

Client Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Position Summary The Client Service Representative manages communication between the laboratory and clients to ensure expectations are met, assists clients in submitting needed information, managing ...

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

At VCA-VESVSC we are seeking Client Service Representatives to join our hardworking team in Middleton, WI. We are an emergency and specialty facility open 24/7 with a variety of shifts available. At ...

Showing results 21-40

Client Representative information

See Wisconsin salary details

$11

$26

$62

How much do client representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for client representative in Wisconsin is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $34.47 per hour, depending on experience, location, and employer.

What is a client representative?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.

What are the key skills and qualifications needed to thrive as a client representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

How do client representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What is an example of a client representative facing role?

A client representative facing role involves directly interacting with clients to address their needs, provide product or service information, and resolve issues. This role often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software.

What skills do client representatives need?

Client representatives need strong communication and interpersonal skills to effectively interact with clients and understand their needs. They should also have problem-solving abilities, organizational skills, and proficiency with customer management software. Good time management and the ability to handle stressful situations are also important for success in this role.

What are popular job titles related to Client Representative jobs in Wisconsin?

For Client Representative jobs in Wisconsin, the most frequently searched job titles are:

Infographic showing various Client Representative job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 62% Physical, 3% Hybrid, and 35% Remote job distribution, with an average salary of $56,111 per year, or $27 per hour.

Client Experience Representative

Glendale, WI • On-site

$60K - $65K/yr

Full-time

Posted 27 days ago


Job description

Job Type
Full-time
Description
Great Lakes Industrial
YOUR FIRST CHOICE FOR ENGINEERED SOLUTIONS
  • Title: Client Experience Representative
  • Location: Great Lakes Headquarters - 6150 N Flint Rd, Milwaukee, WI 53209
  • Job Type: Full Time /Salary
  • Travel: <5>
  • Pay: $60,000-$65,000/Base salary + bonus
  • Reports to: Customer Success Manager

Great Lakes Industrial (GLI) is a leader in the Industrial manufacturing & distribution sector, specializing in innovative engineered solutions and products. With a strong commitment to quality and customer satisfaction, we are driven by a passion for operational excellence.
Inside Sales Associate:
The Client Experience Representative is responsible for managing and growing an assigned book of customer accounts within the manufacturing and distribution business. This role combines proactive account management and sales growth with responsibility for initial lead qualification via outbound and inbound emails and phone calls generated by the company's marketing outreach efforts. The ideal candidate is a relationship-driven, detail-oriented sales professional who can balance account retention and growth activities with timely, professional response to inbound leads.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • Serve as the strategic point of contact for a portfolio of key accounts, representing client priorities and feedback to internal leadership and cross-functional teams.
  • Proactively grow assigned account revenue through outbound calls, emails, and account reviews, identifying opportunities for additional product lines, increased volume, and cross-sell/up-sell opportunities.
  • Develop and execute strategic, multi-year account plans in coordination with sales leadership, tracking progress against revenue, margin, and retention targets.
  • Respond promptly and professionally to inbound calls and emails generated by marketing campaigns, trade shows, website inquiries, and other lead-generation activities.
  • Qualify leads, gather relevant account and application information, and route or convert leads according to established sales processes.
  • Prepare and follow up on quotes, proposals, and pricing requests in a timely and accurate manner.
  • Maintain accurate and up-to-date account records, call notes, opportunities, and pipeline activity within the company's CRM (Zoho) system.
  • Own resolution of complex account escalations, partnering with Quality, Operations, and Finance to protect account health and drive long-term retention.
  • Monitor customer order patterns and proactively address at-risk accounts to minimize churn.
  • Stay current on product specifications, applications, and industry trends relevant to the assigned account base.
  • Provide regular reporting on account activity, pipeline status, and sales results to management.
  • Perform other duties as assigned.

Requirements
POSITION QUALIFICATIONS:
Competencies
The Client Experience Representative must have a passion for creating a remarkable customer experience while identifying opportunities to develop cost-effective solutions for GLI and our customers. The specialist must be able to multitask and change gears quickly and effectively. As GLI is looking to advance and grow, the Client Experience Representative must also be able to adapt to new requirements and see change as a challenge/growth opportunity, not just a requirement.
Skills & Abilities:
  • Basic understanding of industrial commodities, products, and materials.
  • Understanding of outbound marketing campaigns, both strategically and logistically preferred.
  • Experience with multi-site manufacturing, distribution environment, and/or distribution processes strongly preferred.
  • Demonstrated ability to manage a high-volume account portfolio while identifying and closing growth opportunities.
  • Strong verbal and written communication skills, with the ability to build rapport quickly over phone and email.
  • Strong organizational skills and the ability to prioritize and manage multiple accounts, inquiries, and deadlines simultaneously.
  • Willingness to learn technical product specifications is required.

Education: Bachelor's Degree in any discipline or equivalent practical experience
Experience: 2-7 years of experience in inside sales, account management, customer service, or a related sales support role, preferably within a manufacturing, industrial, or distribution environment.
Computer Skills: Proficiency with CRM software (Zoho), ERP systems, and standard office productivity tools (Microsoft Office/Outlook).
Certificates & Licenses: Valid driver's license