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Client Relations Associate Jobs in Virginia (NOW HIRING)

Scheduler

Alexandria, VA · On-site

$18 - $22/hr

Scheduler/ Customer Relations Associate About Metropawlitan Petsitters: Metropawlitan Petsitters is ... Responsibilities: - Client Relations: *Address client inquiries and concerns promptly and ...

We're immediately hiring friendly, motivated individuals for Entry-Level Customer Service Associate ... and client relations . What We Offer * Paid training -- no experience required * Full-time ...

New

Client Manager - Full Time

Herndon, VA · On-site

$107 - $131/hr

Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ... relations and achieving desired results * Ability to maintain a profitable book of business by ...

Showing results 21-40

Client Relations Associate information

See Virginia salary details

$24.8K

$46.7K

$66.4K

How much do client relations associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client relations associate in Virginia is $46,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Virginia?

The most popular types of Client Relations jobs in Virginia are:

What are popular job titles related to Client Relations Associate jobs in Virginia?

For Client Relations Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Virginia look for?

The top searched job categories for Client Relations Associate jobs in Virginia are:

What cities in Virginia are hiring for Client Relations Associate jobs?

Cities in Virginia with the most Client Relations Associate job openings:

Infographic showing various Client Relations Associate job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,685 per year, or $22.4 per hour.

$18 - $22/hr

Part-time

Re-posted 28 days ago


Job description


Scheduler/ Customer Relations Associate
About Metropawlitan Petsitters:
Metropawlitan Petsitters is a premier dog walking and pet-sitting company dedicated to providing exceptional care for pets in the Alexandria, Arlington, and Falls Church area. Our team of experienced and passionate pet care professionals ensures that every pet receives the love, attention, and exercise they deserve. We pride ourselves on delivering reliable and top-notch service to our clients, allowing them peace of mind while they are away.
Position Overview:
We are seeking a dynamic and responsible Scheduler to join our growing team. The Scheduler will play a crucial role in overseeing and coordinating the daily operations of our dog walking and pet-sitting services. This individual will be responsible for communicating to our dedicated dog walkers and pet sitters and and customers ensuring the highest level of service for our clients.
Responsibilities:
- Client Relations:
*Address client inquiries and concerns promptly and professionally.
*Ensure client satisfaction through effective communication and problem resolution.
*Maintain strong relationships with clients and gather feedback to enhance service quality.
*Maintain client schedule and profiles
*Respond to the needs of clients
- Scheduling and Coordination:
Create and manage daily schedules for dog walkers and pet sitters.
Assign clients to appropriate team members based on availability and expertise.
Monitor and adjust schedules to accommodate client requests and changes.
Address any performance issues or concerns with individual team members promptly.
Qualifications:
Previous experience in a admin role, preferably in the pet care industry.
Strong organizational and communication skills.
Ability to work independently and collaboratively with a diverse team.
Knowledge and passion for animal care.
Primarily remote position. However, may step in to fill in for sitters from time to time. So, you must have experience with pets and feel comfortable around most pets. You should also live in the northern Virginia area(preferably Arlington, Alexandria, Falls Church & Fairfax Counties).
If you are a dedicated and organized individual with a passion for pets, we would love to hear from you. Please submit your resume and answer the screening questions detailing your relevant experience and why you are the ideal candidate for the Field Manager position at Metropawlitan Petsitters.
Metropawlitan Petsitters is an equal opportunity employer and encourages candidates of all backgrounds to apply.
Pay: $18.00-$20.00 per hour
Expected hours: 5 - 30 per week
Benefits:
Flexible schedule
Referral program
Compensation Package:
Bonus opportunities
Commission pay
Tips
Are you comfortable walking, caring and managing large dogs?
Are you comfortable caring for cats and small animals(i.e. hamster, rabbits) as well?
Do you have experience managing a team?
Experience:
Pet care: 2 years (Required)
License/Certification:
Driver's License (Required)
Requirements
For the best candidate, we ask that you have experience with all types of pets. That you are physically able to care for all types of pets which may include picking up small to medium size dogs, walking 2-5 miles in a given day and walking large dogs. The position is primarily remote. However, you may be asked to step in for a sitter or a walker. You must feel comfortable with working CRM system, working understanding of AI and feel comfortable with social media.