1

Client Relations Associate Jobs in Virginia (NOW HIRING)

Scheduler

Alexandria, VA · On-site

$18 - $22/hr

Scheduler/ Customer Relations Associate About Metropawlitan Petsitters: Metropawlitan Petsitters is ... Responsibilities: - Client Relations: *Address client inquiries and concerns promptly and ...

Client Service Supervisor

Fairfax, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Responsibilities • Responsible for the day-to-day client service areas of the front desk, and internally with departmental relations • Direct on-the-job training to develop associate skill ...

Showing results 21-40

Client Relations Associate information

See Virginia salary details

$24.8K

$46.7K

$66.4K

How much do client relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relations associate in Virginia is $46,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Virginia? The most popular types of Client Relations jobs in Virginia are:
What are popular job titles related to Client Relations Associate jobs in Virginia? For Client Relations Associate jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Client Relations Associate jobs? Cities in Virginia with the most Client Relations Associate job openings:
Infographic showing various Client Relations Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $46,685 per year, or $22.4 per hour.

Public Relations Associate (IT/Cyber)

Ripple Effect

Arlington, VA • On-site, Remote

$64K - $88K/yr

Full-time

Re-posted 6 days ago


Job description

General Information

  • Job Code: PRO-PR-01/PRO-PR-02
  • Location: Client/Arlington, VA
  • Employee Type: Exempt, Full-Time Regular (may also hire Non-Exempt, Part-Time)
  • Telework: Partial
  • Citizenship: US Citizenship Required
  • Salary Range: $64,281-$88,708 per year

Are you passionate about advancing a mission through strategic communication and outreach that elevate complex IT and cybersecurity initiatives.

Ripple Effect is seeking a Public Relations Associate (IT/Cyber) to support the execution of public affairs and communications initiatives, including strategic communications planning, media relations, campaign execution, and stakeholder engagement. This role supports technology- and cyber-focused programs and requires the ability to translate complex topics into clear, accessible messaging for diverse audiences.

Responsibilities:

  • Public Affairs Support: Contribute to public affairs initiatives by developing issue-based content, supporting outreach campaigns, and assisting with stakeholder engagement activities. Provide input into communications strategies and execute tasks under the direction of senior team members.
  • Media Relations Activities: Assist with media outreach efforts, draft press materials, and support preparation for interviews and briefings. Monitor media coverage and compile summaries to help inform messaging and track outcomes.
  • Communication & Representation: Communicate clearly and professionally in both internal and external settings. Support organizational representation at events, conferences, and engagements, contributing to consistent and effective messaging.
  • Schedule & Timeline Coordination: Help manage timelines across multiple public relations tasks and campaigns, ensuring deliverables such as press releases, media outreach, and communications materials are completed on schedule. Escalate risks or delays as needed.
  • Documentation & Organization: Maintain organized and up-to-date documentation of PR activities, including press materials, media lists, campaign trackers, and partnership records to support team coordination and knowledge sharing.
  • Problem Solving & Continuous Improvement: Identify and address routine communications challenges, seeking guidance for more complex issues. Contribute ideas to improve processes, tools, and campaign effectiveness, and incorporate feedback to strengthen performance.

Requirements

Minimum Education and Experience

  • Bachelor's degree in Marketing, Public Relations, Communications, or a related field
  • Minimum of three (3) years of experience planning and executing comprehensive public relations campaigns, including strategic direction, message development, and implementation
  • Ability to obtain and maintain a DHS Fitness Determination

Basic Requirements

  • Proven experience collaborating with clients, leadership, and crossfunctional teams to execute public relations initiatives from concept through delivery
  • Experience partnering with internal teams and external stakeholders to coordinate PR projects and ensure alignment with communication objectives
  • Strong written and verbal communication skills, including experience developing messaging, press materials, and campaign content
  • Experience reviewing communications products for quality, consistency, and alignment with organizational standards
  • High degree of professionalism, judgment, and discretion when handling sensitive or highvisibility communications
  • Intermediate experience with Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint
  • Must be a U.S. citizen to be eligible for this role

Skills That Set You Apart

  • Experience supporting IT, cybersecurity, technology modernization, or digital programs
  • Background working in federal, contractor, or highly regulated environments
  • Experience coordinating campaigns that involve media outreach, events, or multichannel communications
  • Ability to translate complex or technical subject matter into clear, compelling messages for varied audiences
  • Strong clientfacing skills with experience advising stakeholders on messaging and campaign approaches

Benefits

Ripple Effect rewards our employees for their contributions to our mission in many ways, from competitive pay and exceptional benefits to a range of work/life programs based on your employment classification and personalized preferences. 

----------------------------------------------------------------------- 

Ripple Effect is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political affiliation, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation during the hiring process, please let us know by contacting our HR department at HR@rippleeffect.com or your recruiter. Eligibility for employment will be verified using E-verify.